Jennifer Chai
Google
I’ve been going to another spa for a long time, but during the full COVID-19 era, they spiked their price so much, I was permanently turned off. Then I heard great things about Crystal Spa, so I started going there instead. It’s SO MUCH better, women only area that includes certain special services, saunas (both steam & dry), jacuzzis both hot & ICE 😱🥶 COLD), various washing and shower facilities. If you want to venture out to the rest of the special hot & cold rooms (I don’t do all of them bc I run out of energy 🤣, but I tend to hang out in the charcoal detox room or the Salt Room ), and I only peek into the other room so that I don’t forget that they are there 🤣.  The huge communal area also has massage chairs, foot masseuse (appt), lying about to nap or rest matted floor (with blanket mats and pillows also available. Someone commented that they are used by all and therefore unhygienic… Well, everyone must take a shower before you do anything… ).
On Pro Side- an commenter commented that Crystal Spa is the only spa that still provide Ayurveda hair/body products (5 Stars!), also the fact that there is a huge area for all genders (fully clothed in gym clothes), that’s nice too if couples or families want to hang out.
The front reception people - I think they can benefit from Starbucks training sessions of customer service 🤣, but friendly enough. Much friendlier than Chinese but Less  than Japanese 🤣
The towel girl (?) didn’t seem to have gotten any customers service training (it shows, but if you ask, they promptly attend to your request, but you have to ask…)
Special treatments- Great service 🙏❤️🌹 The specials you choose can include a heavenly body scrub (I always choose those!). When they are done, I’m literally in Cloud 9…💕❤️💕❤️💕
Because I understand some Koreans want the serious scrubbing, I must always remember to tell them, “Light scrubbing, Por favor 🤣” But not to worry, you can always tell them, “Yo, take it easy” or the like, any time- it’s less work for them.
You come out spanking CLEAN, baby soft skin, LONG GONE are all the dead skin layers and near dead skin.
Someone said the gender free gym clothes look worn. Yes, a bit- but it’s an evidence that they run those uniforms through hospital-grade washing (KILL all germs!)
Since nobody works out in those, and everyone has had shower before putting them on, I wonder whether they need to run those uniforms through so much industrial hospital strength washers & dryers… but whatever. My organizational effectiveness training crept into my head for a second 🤣
All in all, I would give Crystal Spa 9.75/10.
Olympic Spa, on the other hand, a solid 4.5/10.