Crystal Korean Spa Los Angeles

I’ve been a long-time customer at this place, but after my most recent visit, I decided not to return. During my massage, I was casually talking with my massage therapist and was told not to talk, which made the experience uncomfortable. As a paying customer, I didn’t understand why this was an issue. I also felt uncomfortable with the behavior of someone who appeared to be a supervisor (I believe her name was Anna). She seemed displeased because I chose a different therapist than before and made the environment tense. Ironically, she was the loudest person in the room herself, even asking another therapist—while she was working—how much tip she received. Hearing that as a customer was very uncomfortable and felt inappropriate. I felt bad for the therapist who worked on me, as she seemed uneasy despite doing an excellent job. I’ve tried massages from many therapists here, and she was genuinely one of the best. Unfortunately, due to the unprofessional atmosphere, I won’t be returning.

I’m a huge fan of Korean spas (jimjilbang 찜질방). While it might not be the as flashy as other options in ktown, this is not to be missed. It’s located inside a mall and is on the third floor. I know these places can feel intimidating if you’ve never been before, but don’t let it stop you! The women at the front will walk you through and tell you everything you need to know to enjoy the facility. And honestly if you end up confused, pretty much anyone there will help you out too, very communal feeling. This place has all the basic amenities needed and the price is right. I got the Gold Special, a two hour service that includes a body scrub, hair treatment, and a lovely massage. Make sure to bring cash to tip your person. The whole spa facility was clean and wasn’t overly crowded like some other places are which was so nice as I went on a Saturday. The food in the cafe was incredible, and I really recommend you try the Korean rice drink as it’s perfectly sweet and cold. Lastly, make sure to park in the parking structure that is outlined in blue as you’ll get 6 hours included parking on P2. Don’t make the mistake I did and park in the structure next door, they’re expensive.

TERRIBLE experience. Nancy at the front desk confirmed two appointments. We drove 30 minutes only to arrive and be told they couldn’t do our massages and messed up. Unwilling to work with us on any sort of discount and completely unhelpful.

Really enjoyed working out and relaxing here. I don't have a real basis for comparison as this was my first k-town spa, but I went on a Sunday and found it clean, not very busy (had several of the pools and rooms to myself at times), and very calming and peaceful. In the sex segregated sections they had hot pool, cold pool, wet and dry saunas, and showers. In the communal areas they had cafe, lounge space, and charcoal, clay, and salt hot rooms, as well as a cool room. Aveda toiletries were a nice touch, as were free razors and toothbrushes. Also enjoyed that they had a basic but functional gym that you could use as well. Plus, the food in the café was very tasty. Staff explained protocol well to this newbie. All in all a really good experience and a very relaxing place to be.

I have gone twice to this spa, once on a busy Saturday and the other on a quiet Thursday. Each time I loved it. The staff is friendly, massages were great, and the facilities were clean and up to date.

I had a lovely experience on Mother’s Day at Crystal Spa! This is one of the value options in K-Town with admission costing just $30. It has clean and pleasant amenities. You’ll love the cold plunge, heated pool, steam room, sauna, salt room, red clay room and charcoal room. There’s a very kind and chill clientele. I felt very comfortable here with my family. There’s a co-ed room, but it’s very quiet and peaceful. The TVs are a bit distracting. Don’t expect any of the “extras” such as snacks, fresh fruit, tea, coffee, etc. The staff is curt, but professional. Good value! Pro Tips: - No robes or slippers provided, so bring your own (if you like!) - No outside food allowed, but they have a cafe with entree items for ~$20 each - Bring your own face masks for the co-ed area! You can buy some at H Mart on Level 1

Only used the men’s sauna and the jimjilbang. Went on a Tuesday at noon. Sauna is small but is very clean and has all the amenities you need to feel squeaky clean. If it’s you’re first time at a Korean spa, the staff will gladly explain to you how everything works. I was nervous about going here based on some of the reviews saying this place is “bare bones” but I didn’t feel that at all. It was relaxing and quiet, unlike Wi Spa where people are talking way too loud and there’s kids running around everywhere. Food in the jimjilbang is good too, I had the seaweed soup. Saw people eating the bibimbap and tofu soup, also looked good. Overall it was very relaxing and I would come back again for the quiet and relaxing ambiance. It’s also great that this spot is in the same building as H-Mart. I went grocery shopping after and got boba across the street at Tiger Sugar.

Smaller compared to Korean spas I have been to. We took advantage of their small gym and did some LISS for about 20 minutes before our massage appts.’ I came with my mom and it was her first time to a Korean spa. My mom enjoyed her session, though she prefers gentle massages. I, on the other hand, prefer my massages to be more intense. My mom said we should’ve switched masseuses. The saunas were nice. We were able to try each room once before we started to get hungry. We ate at their cafe and ordered the galbitang and shared it. It was yummy. Overall, it was good. The place was clean and the staff was nice.

I have migraines, and today was one of those days. I booked scrub and massage, Lisa was the person who treated me. I was impressed with her passionate service , she consecrated on my neck area . After treatment I left without tension headache. I will definitely come back. Thank you Lisa!!!!!

So I finally had the opportunity to visit Crystal Spa yesterday. Definitely a four star establishment because of its size and heat of the wet and dry sauna and hot tub. Really a great place to relax though! Be sure to park on P2 level for up to 6 hours of free parking with validation. My experience was similar to most of the other reviews: 1) very friendly and helpful staff. One of the men's treatment specialists was not only friendly with a pleasant and cheerful greeting, but he also was engaging with conversation as well; 2) clean and bright; 3) plenty of towels and Jjimjilbang uniforms; 4) delicious smelling food (didn't taste any though); 5) intimate (smallish) hot and cold pools; 6) very hot steam and dry sauna (at least too hot for this Caucasian man): The bathing/showering area is sufficiently large for standing or sitting showers. The Jimjillbang has four saunas of varying temperatures--very nice and a large communal area that is spacious. The smallness of the men's wet area is NOT a drawback for me because I like to experience the closeness and uniqueness of men bathing and relaxing in the saunas in the communal context of a Korean spa. Here Crystal is "spot on!" The clientele is vastly Korean from what I could tell and I felt very welcomed and accepted. Overall--wonderful. I will visit again and most likely see how the body scrub and massage work for me.

Really great services for reasonable prices! It's not ultra luxurious however the body scrub and massages are excellent! Highly recommend and free 6 hours of parking. Hot tub, saunas and hot stone rooms were all kept clean and the blankets and pillows to sleep on were all good quality.

Customer service has really diminished here. I had an appt for 10am, arrived at 930 to be told that masseuse took another person and my massage is now at 11. I didn't have that much free time today to wait around. I wanted to book the massage for another day and they refused to comp me for a quick soak in the tub. They always have a new front office person who screws up appts (today's not the first time) and not empowered to help with customer service. It's really a management problem. It makes me sad b/c I've been coming here for over 10 years. Can anyone recommend another spa?

My lovely friends surprised me with a good package spa experience! It was my first time going a Korean Spa. They split female and side side lockers. You get a bracelet with a locker number on there to lock and unlock your items in the locker room. Within the locker room, there are dry saunas, wet saunas, hot tub, cool water tub, and showers. You get one body towel and one face towel. No swimsuits are allowed. You first need to shower and then you can use the amenities until your number is called. When your number is called they take you to a section where you can get the body scrub and wrap at. Everything is done in that spot including the massages. When you complete the spa experience you go back to the locker room and you can use the clothes that they have available to wear into the common areas to meet with the rest of your party. Within that common area, there are many other relaxation room. You honestly can spend a good amount of time here with all the amazing amenities! There is also a small restaurant where you can grab some food. Sharon was awesome and did amazing!!! I would highly recommend her!

overall great experience! We used to go to imperial spa because of the strong jets, but they have closed down, so we were forced to find another place. After reading recent scary reviews of wii, i decided on a new spot due to the early admission price. After doing some research, seemed most places admission is $30, spa palace which we've also been to was now $35, some places didn't offer food, and had a limit of 2 hr or 4 hr. (we like to stay for 6+ hrs at a time) Went on a Monday, arrived maybe almost 15 mins after 8:30, but they still honored the early admission for $20, which was great! I asked for a tour since it was our first time and she did mention the early admission was for 4 hrs, and if we stayed longer, we'd get charged extra $10, however when we checked out, we did not get charged. SCORE! They valid parking for 6 hrs but when we went in, the parking bar was opened, and opened as well when we left. so free parking. Food kinda pricey, which is expected, but at least very tasty, so i was happy. we got the cold noodle $18 and spicy pork bulgogi $22. we didn't order the galbi since it was $39 Cold room not cold at all and no clay ball room, but all hot rooms, dry and wet sauna were super duper hot! Would recommend bringing shower slippers since my feet were hurting soooo bad from stepping on the non slip floors. Not as big as wi or spa palace, but definitely much bigger than hugh spa. in the womens section 1 hot tub and 1 cold tub dry sauna wet sauna stand up and sit down showers Place was clean. would definitely go back.

Decent co-ed kspa. Went on a Monday and there were a lot of people. Pretty small. Free validated parking. Brought my partner here and I think it's a good alternative to larger kspas especially if you don't plan to stay long/ are coming for just the treatment. They were able to accommodate us for same-day (treatments are separate by gender). I got lucky that no one else was really using the pools when I was using them. The cold pool in the women's section is one of the coldest I've experienced-- my muscles enjoyed it very much! They didn't have a room for women to just relax which I noticed other co-ed kspas have. I was also lucky that when I went in for my treatment (gold special- 2 hours) that no one else was there. There were many, many tables available. Soo provided my service and she made me baby smooth. She was gentle around my feet which had wounds I asked her to avoid. The gold wrap is kind of gimmicky, it was literally an emergency blanket. I felt like a piece of salmon baking in marinade in aluminum. My partner enjoyed his service and had a talkative staff. He said he noticed the massage really helped him for problem areas in his back. We were both so smooth even weeks later! Common areas and rooms were small and hard to enjoy. The cold room wasn't cold. We had drinks to rehydrate and I had the shikhye which was standard but pricey.

This is a smaller spot compared to some other Koreatown spas. Pros: it wasn't crowded. Arriving around 3pm on a Sunday, I wanted a lower key experience, so went here. Parking is free, which was helpful. The salt room sauna was unique compared to other Korean spas I've been to. The walls were salt blocks and the floor was a ball pit of smooth marble sized salt balls. I enjoyed laying on the floor in that sauna. Cons: it's a fairly small, minimalist spa. There is only one hot tub that is maybe 10'x10'. Other spas have multiple pools and a variety of temperatures. There was less variety here than in some of the larger spas. It was very difficult to get back to my car afterwards. You have to be sure to use the same elevator because there are two different parking garages below the three story building the spa is in. The food and beverages felt pretty overpriced and they didn't have boba (I know boba isn't Korean, but other spas have it and I was craving it). Overall, if you want a quieter, less crowded spot where you'll just stay a couple of hours, go here.

I think here is the most reasonable and clean Korean spa . I love here coming early morning. Early admission for weekdays are still $20 and they validate parking. Entrance people are always nice . I got 10 ticket pack for $200 and will give as a Christmas gift for my friends.

I've only been here twice (first with my fiancée as a gift and 2nd time with a group of 4) ! They definitely meet my Korean drama jimjjilbang dreams and my spa needs! Located on 3rd floor - it's right across the phoenix karaoke lounge. Parking: validated 6 hr parking garage (shared w Hmart) We were greeted by the same ahjumma and let her know what services you're here for. For special treatments like a scrub, facial or massage, you need to call and make appointment ahead. But if you're here for the general amenities like the saunas, salt rooms, and tubs, you just pay the general day admission fee of $30 to use them all! If the lady knows it's your first time, she'll walk u through the protocols and rooms you can go into. As you first enter the locker room, PLEASE take your shoes off as you step foot on the carpet - or you'll track dirt onto the floors in the room. You'll be given a waterproof wristband w a locker number on it that you can scan to open and lock your locker. You must be fully naked - you can bring a towel (provided in your locker) around you if you absolutely need. Next you shower before use of the wet amenities in which they provide their shampoo, conditioner and body wash in the dispensers. The water pressure is AMAZING - powerful. Then you can enjoy the tubs or saunas! I think everyone does this in this order: hot tub - cold plunge - steam room - dry sauna - back to shower. They have standing and sitting shower areas. I definitely recommend the sitting one just as I see in dramas haha. All that took about 30-45 mins. Then if you have a special treatment, they'll call your locker number to get started. I got a gift certificate for the Body Scrub and Aroma Oil Massage ($130 for 90 mins - waived day fee ). If you saw Conan and Steven Yeun get it in Korea, it's definitely not as painful they make it to be. They did a very thorough job of "descaling" me like a fish in the market LOL. I was flipped over, scrubbed, and tossed water at during the scrub part - it was quite a hilarious experience. Then comes the aroma oil massage, and it felt soooo good. The ahjumma working on me was strong and loosened up some knots. I would definitely recommend getting this if you want to have rejuvenated baby skin! Once you're done w the wet areas, you can head back to the locker room, and dry off and change to use the community area! You can grab the clothes from the cubbies along the back wall. This is prob my fav part bc you can order Korean food and relax w your friends! Remember to bring your phone or laptop w you if need! They have Wi-Fi. We enjoyed the roasted eggs (3 for $6 yikes) and rice punch ($6). No need to bring your wallet as they note your locker number and you will pay for the items when you exit the locker room at the end of your visit. Lastly, they have multiple dry rooms you can relax in. My favorite was the salt room - perfect temperature and rock pressure on my body when lying down. And if any of the rooms are too hot; there's a cooling room too! When you're ready to finish your visit, you can dry your hair with their dryers and use their brushes or combs; however, not everyone cleans out their hair after usage, so okay to bring your own lol. I really love my experience here. I cant wait to try this out in Korea but this place definitely is worth it even if you're coming just for the general amenities! And free parking for 6 hours which makes your visit even more worthwhile. I'll keep recommending to my friends who want to have a relaxing activity in L.A.

Spa Type: Korean Admission: - $30 (Daily 8:30-10:00pm) - $20 (Mon-Fri 7am-8:30am) - $200 for 10 Tickts - 1 & 12 month memberships available Showers (18): - 11 Standing (1 accessible) - 6 Seated - 1 Cold rinse (near tubs) Saunas (2): - Wet/Steam - Dry Pools (2): - Hot (Jacuzzi (107°F) - Cold Plunge (60°F) Body Scrub: $50 + $15 discounted admission Scrub Tables: 2 Grooming Stations: ~3, lightly appointed + 1 sink. Quiet Room: No TV Lounge: No Towels: Small towels provided in the locker room, no limit. Overall Impression: This is an old, cramped and unkempt facility desperastely in need to an extensive rennovation. Pre pandemic is was one of the most expensive at $30. The price has remained the same as other spa prices have climbed to the $30+ level, which makes this a slightly better value than when I first reviewed it.

This was one of the most demoralizing, inhumane, and horrible experiences of my life. I am wheelchair user and was flat out denied entry on the basis that I might make other guests uncomfortable. (I was also asked why I even use a wheelchair, which is a bizarre question to ask a customer. Or anyone) I have encountered plenty of ableism in my life, but most is subtle, hidden, and systemic: a step to get in a house; a few extra eyes on me on the street; a broken wheelchair from an airline (stairs, stares, and wheelchair repairs). But very rarely is the ableism I encounter so blatant that I'm flat out denied entry because my body looks different than others. If I ever get the energy, I'll either cry about this or get litigious. Until that happens, just don't support this place. They should be shut down. Sure, it's a spa. It's a luxury and there are other more important battles to fight, especially ones that help others survive, like health care and housing and things like that. But at the same time...crips deserve saunas too. - - - IMAGE DESCRIPTION 1 An empty power wheelchair. The love, vessel of freedom, and lifeline of this ambulatory wheelchair user. 2 A photo of me in my wheelchair. I look good, but i could use a spa day.

Very nice place great employees clean everything was good Have plenty of options to relax

I visited Crystal Spa on a Sunday and wasn't quite sure what to expect, but I liked it! I was worried about it being too busy but it wasn't at all. The woman who I paid walked me through the spa and gave me a tour when I told her it was my first time. Overall, I found the facilities to be clean and well-maintained. The food was really good (I got the rice cake soup), people followed the rules, and it was relatively quiet. I would say this feels medium-sized in regards to other Korean spas I've been to. They have a good selection of rooms in the coed area, and the women's side has a hot tub, a cold tub, a steam room, and a sauna. Nothing super fancy, but it's straight forward and taken care of. Pros: -You get two hand towels and a regular towel. Most places just give you one, so it's nice to have another one to use as a hair towel. -The uniforms are on shelves so you can just grab whatever your size is. -The food is great here and the rice drink is also good! -The pools are fairly large, so it's not awkward when a bunch of people are in them. -Free parking on the second basement floor! -Free toothbrushes are available. Cons: -The women's steam shower has a bit of a funky smell. -On Sunday nights, the coed rooms tend to get a bit busy. They're also some of the hotter rooms I've been in. -The women's sauna could be a bit hotter.

Amazing customer service by management. I had an issue w the food court & I brought it to management's attention & they were so prompt w their response. The facility is clean & peaceful. I love the price point here compared to other spas in the area. I received a scrub & oil massage by Won & she was so attentive & kind w my shoulder injury. This place is awesome. Don't let the reviews scare you. You can shop afterwards at H mart & get a dessert at Concerto bakery

Scheduled an aroma oil massage + body scrub at 1pm on a Sunday. I got Soo and...I'd skip her. She favored one side of the massage table so my right back and left front got the most love. The pressure wasn't great for the massage and I'm really confused what aroma oil massage means when it's just regular massage oil with no fragrance. I was most excited to get the area behind my ears scrubbed and...she didn't even touch that area. I'm wondering if my mistake was booking an appointment so late in the day and the masseuse was tired by 1pm. Maybe I'll give this spa another try in the future with a morning appointment. I will say, I love how my hair feels right now. I need to find out what Aveda product they used on my hair.

It is a small spa but water is clean. I recommend you go to this place before 9am. Admission fee is only $20.

Crystal Spa doesn't disappoint for a K-spa. Scheduling a scrub is easy and fast with just a phone call. Located on the third floor, walk in and check in. The entrance fee is $30 but if you get a service like a scrub then it's discounted. If you're new to Korean spas then you'll have a bit of shock. You'll be completely naked inside the locker room for either men/female. Inside locker rooms are showers, steam room, hot tub, cold plunge tub and lockers. There are towels but they are mini. There are pants/shirt sets by size to put on and go to the co-ed area. The ground is heated in the main area. There are 4 rooms, 1 cold and 3 hot. They can get crowded during peak times. Very relaxing and be prepared to sweat. Parking is validated in P2 of Hmart lot. Just go to the right lot.

I went on a weekend and it was not too crowded! I really liked the hot rooms, and I wished the cold room was colder. Overall great experience. Make sure you go into the right parking garage for validation! It can be a little confusing

My husband and I went for a spa date and I was excited/nervous to come here because it's my husband's first time in a day spa and my first time in a spa for both men and women. We both had a 70-min body scrub and massage His overall experience was okay, though a little bit "shocking" because it's basically his first time! Anyway I can just tell you more about my experience. First of all, choosing a Korean Spa was a bit hard since they all have mixed reviews. I just went ahead and decided to try Crystal spa so I gave them a call and booked our appointments 2 days prior to our visit. It was easy to set up and appointment and the staff that I spoke with seemed nice and friendly. Fast forwad to today, our spa day. Upon entering, we were greeted by their front desk staff, and yes, they're nice and friendly. Paid for our services up front ($105 each) before entering then one of them guided us through everything we needed to do. The women's bathroom, shower area, tubs, and locker room, were all clean. The common area, cafe and common rooms were also nice and clean, however, I wasn't able to fully relax since there were a few people using their phones even if there's a no phone sign in some areas. Now the scrub and massage. I have done this before elsewhere and this is why I'm only giving them 3 stars. (It's just actually 2.7 lol). The lady who did my scrub and massage had heavy hands. It felt like she doesn't like her job. I just wanna point out that during the massage, she was very very fast, tough and careless on some parts that need delicate pressure like the neck and back (spine area). So the massage in general, was not relaxing at all. Also, she kept talking to me in Korean when she knows that I am not Korean or do not speak Korean. So whenever I don't understand her, she repeats it in English, but in a not so good tone. Last but not the least, the worst part of my time with her was when she blew her nose after applying my face mask. I know there's running water everywhere but please go to the restroom if you need to :( Are we coming back? Not sure. Maybe we'll try other spas. It's not that bad to be completely honest. But they could do better.

The women's spa area is very Noisy and shower area has broken fixtures and unclean. Once I stepped into the Co-ed area Men do not have a filter inside the rooms and I stepped out several times because they spoke very loudly. I ended up leaving early and I will not be going back.

Clean and friendly staff. Body scrubs are great. Young does amazing acupressure massages. Highly recommend.

I wanted to check out some other spas in Koreatown other than Wi Spa. I had heard that Crystal Spa was a lot smaller but cleaner on average. I went a few times and had a good experience. Yes, the pool areas are a little smaller than other spas I've been to, but I liked that it wasn't as crowded. However, during my last visit, I had an upsetting incident where the woman who was giving me a full body scrub made several comments about how much dead skin I had...in Korean. She didn't realize I was Korean American (even though I greeted her in Korean) and could understand all of the comments she was saying under her breath and then to one of her co-workers. Why do you think I booked a full body scrub?? Towards the end of my treatment, the woman was washing my hair and made another comment about how much hair I had. I made a complaint at the front desk to the manager about the worker's unprofessional comments and they said they will be talking to her (worker's name is Lisa). I have not gone back and will probably not go back for awhile. Also, during this same visit, more than 50% of the showers were blocked off and one or two of the showers were clogged.

I usually come here for the spa (jacuzzi, ice bath, sauna, steam room) and Korean body scrub / massage and it's my favorite thing to do on a weekend. The scrub is the best thing I've discovered for my skin and it's at a great price here. I've also had a facial and although I had blood spots all over my face but my skin did look incredible days later. If you're considering the facial build in some time if you have an event coming up. There are also different rooms (salt, charcoal, cold room) that are nice.

Horrible experience. Made a reservation a week in advance, show up and was told someone else took my reservation and told them they were me. I showed them my ID and yet they still said that I couldn't get a service until an hour and a half later. Apparently the other lady who took my reservation yelled at them and so they couldn't honor reservation but serviced the walk in instead. Been going here for 5 years and appalled by the experience. Never going back.

My first time at Crystal Spa and it was pretty good. The women's section is clean and quiet. I enjoyed a 90 minute Swedish massage followed by a 60 minute foot massage. Both masseuses were males and very good with the pressure. I was in a bit of muscle pain the next day but it was the good kind of pain. I will be back.

Nice that it was pretty empty on a Saturday night! Came here w my gf, got the body scrub package for $65 total. Make sure to bring cash to tip the scrubbers--they work hard! The rooms are fine: salt, wood/charcoal, clay, and a cool down room. We liked the salt room and sweated it out in there for a while. Men's side had a steam room, hot tub, and cold tub. Women's side had the same + a dry room. All toiletries were available! Towels were kinda small but did the job. Overall everything was basically a 3-4/5 for the experience, definitely happy with it at the end of the day we both left feeling relaxed and well rested! Didn't try the food but looked good, a bit pricey but probs worth trying

Enter the Parking structure on Mariposa ave. Free parking with validation! The front desk ladies are so sweet and helpful. The pricing here is a lot more affordable than other spas. I like the no frills here :)

I called at 5:25 PM on a Monday, requesting a body scrub and massage for 70 minutes. They asked me to come in at 6 PM for my appointment. I'm giving this place five stars because of the service, care and thoroughness that was given to me while I attended Crystal spa. I have been to a few Korean spas before, but this was my first time visiting Crystal spa and I will return again. Upon me arriving, I was greeted warmly by front desk staff who showed me the protocols of their space. I then was given towels and a wristband and went into the main women's locker area, where I undressed and prepared to enter the shower and pool areas. I started with a shower then went to the hot tub to soak for a while before my number was called for my service. I'm always a little nervous before doing body scrubs because of the intimacy but the masseuse who worked on me was so professional and had the best pressure throughout the whole service. I was not expecting the facial or the hair washing but it totally elevated the experience -- it was amazing. After my 70 minutes service, I sat in the dry sauna for about 30 minutes before showering and putting on the spa uniform before heading to the common area. In the common area I enjoyed the salt room, the charcoal roam and the cool down room, and I even received a 40 minute foot massage, which was the best foot massage of my life, literally the best! When I woke up this morning, I felt so light. My body felt limber and I just feel like I can take on anything and I love this feeling. This spa is not a state of the art place, but that is made up for with their friendliness and awesome services. If they continue to keep the facilities and floors clean -- I will definitely keep returning. I hope their business continues to grow and over time they can upgrade certain areas of their facilities... but that can only be done if we continue to support. The only thing I would do differently is bring some shower shoes, or if they sold some in the front that would be great too! I recommend you give Crystal Spa a try, treat the place with respect and rejuvenate your body and mind

Very rude staff here, and yet demands a tip. They need to check that attitude, not coming back here and I wouldn't recommend people of color coming here unless your Korean

Worst spa service always overbooking and asking customers to change their massage service times!! Also can't seem to get their schedule correct since I made appointment for 4 people one month ago and they only made it for 3 people when I confirmed one week before. When we finally got there to celebrate two of my friends birthday, they overbooked and one of my birthday friend's massage had to be canceled!!!!! Terrible service by front desk people!!!

One of the best spas in la. Love how clean it is, very spacious and feels very clean. The steam and sauna are a bit on the warmer side but it's a very nice private spa and very gay friendly. Love h that they also have all aveda products !

The service was amazing! Staff were super friendly and helpful. I thoroughly enjoyed my body and foot massages which were done perfectly. During the weekday the spa is really quiet and good for relaxation. The meals were also super tasty and not expensive.

after reading reviews, I decided to come here while I was waiting for a delayed flight. I got the gold body treatment. After checking in and paying, they gave me a bracelet with a number. This also doubled as a hair tie for later. I was taken to the corresponding locker. Everyone disrobes completely which is usual for a jimjilbang. Then you enter the shower room and rinse off. There's a jacuzzi, cold pool (which I skipped), a cedar dry sauna, and a steam room. I arrived 40 mins early from my appointment time to relax in those rooms. I think 30 mins is enough, but 40 is good too. There's also a common room that is clothed (they have scrubs for you to wear there) and coed. In the common room there are floor mats, a little restaurant with bibimbap etc and massage chairs. When it was time for my appointment, the ajeema called my number and got to scrubbing. If you've never done this before, they will scrub EVERY nook and cranny. Yes even those. Then she washed my face and hair. Then I rinsed off and she prepared the gold wrap thing. She rubbed me all over with the special oil/lotion thing and babyswaddled me in the gold wrap. Then she put on a cucumber mask. After laying a bit, that was all washed off and then the massage came. It was the best/roughest? Massage ever. I don't know how to describe it. It was like the scrub which was vigorous except in massage form. She got all my knots. I think Ajeemas are the strongest people in the world. I came out super relaxed. 100% recommend. Never been this relaxed after a massage before.

Great day at the spa with my friends. We had a great scrub with massage. Good value and experienced staff. Pretty small but you get everything you will get in a larger place. Basic and clean, not crowed

Crystal Spa is similar to Natura Spa, the [formerly] other mall-located K-spa in LA, in that it, while functionally complete, is somewhat small. Six sit-down shower stations (two blocked by yellow Caution tape), eleven stand-up showers (four taped off), one hot tub that's a little tight and on the shallow side (my nipples were 3" above the water level), plus a cold plunge, steam room, dry sauna, and a locker room with mirrors and standard vanity facilities. The jjimjilbang is about 1/4 the size of Wi - 1/3 of Spa Palace and Century - but they have three themed hot rooms, a cold room, recliners and massage chairs, a restaurant, and big screens airing American and Korean fare. They have uniforms for the jjb, hand towels for sitting/drying, and a cold water dispenser. Parking in the adjacent structure is a little confusing, but it's available. It's clean and cozy, and they offer discounted passes and memberships. Plus, there are lots of Koreans, so everybody speaks quietly and follows the K-spa program.... unlike basically everyplace else that other races have discovered and seem hell-bent on besmirching. As a white guy with 13+ years of k-spa experience under my birthday suit belt, few things irk me more than ignorant amateurs wearing towels, bling, shorts/underwear, and not showering. Those not man enough to handle the dress code should go somewhere that caters to shame and low self-esteem.

This is a Korean Spa. It's my favorite spa in LA. ANYONE who writes that's it's 'weird' because people are naked has never been to a real Korean, Russian or ethnic spa of any sort. It's a cultural thing and it's not 'weird' as one of the reviews says. If your uncomfortable, don't look or better yet, don't go! Your negative review is in appropriate due to your lack of experience and understanding.

Fabulous spot, well run, clean, and quiet, with everything you need at a reasonable price.

I went here the other day on Wednesday. $20.00 on Wednesdays and all other days $30.00. I don't think it's luxurious for $30.00. It is it very very small . They do sell Aveda products , but they didn't have what I wanted. I'm not sure if they take my aveda account to get my points I forgot to ask. I think the shower soap was Aveda, and they had one men's hair cream on the counterintuitive the Men's side . One thing I noticed is that on the men's side there are no lockers for your shoes. The sauna and steam room are hot enough to melt your skin. I can't imagine staying long and relaxing there. One plus side there is no one around or kids. If you want to lose weight you will by the extremely hot sauna and steam room . There is parking in the structure P1 for 2 hours or less , P2 for more than 2 hours. When I went the bar was open which didn't make a difference. My over all experience is I probably wouldn't go back . I don't live around there . If you aren't expecting much and I'm the area check it out .

Nice korean spa. Not the fanciest or the biggest, but if you need to shed a layer, scrubbing ladies do a great job. I always feel super clean with baby soft skin all over.

Nice facility! Good scrub. I just recommend staying close to the locker room entrance close to your appointment time if you bought a service. It will make it easier for you to hear them call your name. Soup was good too.

10/10! I'm super picky when it comes to skincare and Kelly was not only very knowledgeable but very thorough. You can tell she is very passionate about what she does. She looks at the big picture and takes all factors and tickets iteration when recommending skin care treatments and products. I also like that she explained each step of the process in depth and that she uses all new technology. I felt confident and safe trusting her with my skin. I take my skincare very seriously. I'm still glowing after my facial!

A very small and old spa. There is one hot pool and one cold pool. Both are very small. The wet sauna was super hot that I felt like it was burning my skin. Body scrub is done in a room behind a curtain. It was so-so. I don't recommend.

Not sure what's with the bad reviews but this Korean spa is one of the cleanest spas I've gone to. There's no funny business here everyone seemed chill minding their own business. Wish it was a little bit bigger for the hot sauna pool. I liked the icy cool room and the salt room for relaxing. They also provide massage chairs for $1 for 3 minutes and I heard the food was good. Compared to the Korean spa where I am this one is just way nicer, highly recommend.

The massage was weird mostly they just cover you in a bunch of oil and kinda move your skin around very aggressively. Not very relaxing or helpful in terms of muscle relief. My bf and I got the same mine was ok but he said his was so uncomfortable and painful, I wasn't going to write a review until we realized he got AN AWFUL staff infection on the back of his legs from it. I'll spare you the gross photos but it's really bad and painful and he has to go to urgent care tomorrow to get it checked out. Disappointing to say the least, the staff was nice enough but this was not great nor worth the price which is the same as nicer more luxurious feeling better places. Particularly places that offer you slippers so you aren't walking around feeling like you're getting a fungus infection on your feet.

Not very clean facility for what they charge for a scrub and massage I have been to much nicer spas for only a little more in price.

If I could give it 0 stars I would. I'm not sure how this place has any positive reviews. This place was so disgustingly dirty. The restrooms smells like they've never been cleaned a day in their life. I almost threw up, I left running. This place also gives off such an eerie vibe. I was in complete shock. Do not come here.

This place is great. Body scrub was fantastic. Acupressure massage was the best I've had anywhere. I believe the masseuse name was Yung. I gave it 4 stars because 3 showers were out of order. Food from cafe was great and all other amenities as well

TERRIBLE!!! The facilities for women are not clean, rusty, and even had caution tape on some of the showers. The whole time there I felt uncomfortable and not peaceful at all. I got the body scrub and deep tissue massage and it was not what I expected. The body scrub was in a room with all the lights on and the women doing the services talked loud the whole time...how is that relaxing?! Then my deep tissue was not a deep tissue at all but instead acupressure. They don't use oil or lotion to massage just press on your muscles. That's not what I asked or paid for so I was extremely disappointed. I do not recommend this place AT ALL to anyone looking for a good spa facility. The pictures make it seem like it's peaceful and clean, but it's actually filthy and a shit show.

This place is awesome! I' be been to several Korean saunas in ktown and when it comes to cleanliness and service this place takes the crown... Hey guys, if you want total relaxation and pampering this is the place to go!!