Daniel B.
Yelp
I give Cucciolo Osteria four stars (good). My wife and I had high expectations of this place given everything we'd heard. While the food and drink were good to great, service could've been better (this was our main gripe) and the atmosphere wasn't as nice as we'd hoped. However, I still think this is a solid restaurant for the food alone. It's one of the better spots we've been to in Chapel Hill and Durham for Italian food. That's all you need to know. Keep reading if you want the details.
I'll get our criticisms out of the way first. The main thing was we felt rushed. We had barely made a dent in our appetizers when our server came over and asked if it was OK to bring our pasta course out. After looking at our table, it was obvious what our answer was. Also, there was no room to fit the pasta on our table anyway. While we were still working on our apps, our server again came over again and asked when he could tell the kitchen to start the pastas. We felt rushed and pressured.
Did they have to turn our table that quickly? My wife and I were hoping to have a nice, enjoyable night out. This isn't a cheap place. Regardless of price, at most sit-down restaurants, very rarely have we felt rushed like we did here. Our server was friendly and attentive, but I think this is a detail that the staff can be better trained on.
Next regarding the service, while transporting our drinks to our table, the lime on the rim of my wife's cocktail fell onto the floor. The server went ahead and served the cocktail to our table without the lime. He returned with a lime wedge in a bowl. This was disappointing because the fun of ordering cocktails, especially in this price range ($15-20), when going out is the presentation. It's little things like this that set the great restaurants apart from the good ones. In this situation, I'd expect a server to go back to the bar and have the drink fixed/re-done -- it seems like an easy fix.
Finally regarding service, I originally made our reservation for two people. The day before our reservation, I called the restaurant and asked if they had room to expand to four. They did. Before I hung up, I made clear with the hostess to *not* change the reservation to four until after I confirmed with our friends. We understood each other before we hung up. Later that night, I got an email saying our reservation had been changed to four people which was exactly what I was trying to prevent. A miscommunication happened somewhere. Ultimately, not a big deal, just a little annoying.
As far as the atmosphere went, the space itself was fine. Modern rustic. In other aspects, we were expecting something a bit more on the nicer side. We know Durham isn't known for having "fancy" fancy places, but some people rolled in dressed like they were headed to McDonald's. It was a strange mix of elevated and casual. And the music was weird too. For example, songs included YMCA and Escape (The Pina Colada Song) and artists included ABBA and Barry White. Not things you really hear at a nicer Italian restaurant or maybe I'm the one that's confused and this is supposed to be a casual joint.
Here's what we had:
Cocktails
* Barrel Head Smoked Old Fashioned ($20.00) - smoked rosemary on Buffalo Trace barrel head, Buffalo Trace, toasted almond bitters
* Jalisco Grapefruit Sunset ($16.00) - 21SEEDS Grapefruit Hibiscus tequila, marg mix, Pamplemousse liqueur, grapefruit juice
Cicchetti
* Rustic Tuscan Pate ($11.50) - fresh sage, baguette
Antipasti
* Creamed Mushrooms ($15.50) - sauteed cremini, shiitake, oyster mushrooms, cognac, Reggiano, multigrain toast
* Burrata ($15.50) - cherry tomatoes, lemon/white wine vinegar, pesto, walnuts, olive oil
* Filet Mignon Beef Carpaccio ($25.00) - with aioli and truffle paste
Primi
* Lemon Tagliatelle ($19.50) - garlic, Reggiano, lemon juice, lemon zest, chili flakes, arugula
* Truffle Tajarin ($23.00) - fresh black truffles, truffled paste, Reggiano
Dessert
* Tiramisu ($11.50)
In the Triangle, the smoked old fashioned I had at The Waiting Room was better, the pate we had at Bluebird was better, and the burrata we had at Pizzeria Toro was better. In all of these instances, the flavors were more complex at the other places. Cucciolo's versions weren't bad by any means, however.
The pastas were excellent. They had outstanding texture and flavor and the sauces had a lot of depth to them. The beef carpaccio was very good. We both really liked the tiramisu -- creamy, light, and a good balance of flavors.
Reservations are recommended. Book using OpenTable.
Interesting fact: Cucciolo's original location opened in Seoul, South Korea in 2015. This second location opened in Durham in July 2018.
Free parking is located on-site. If it's full, I suggest parking in "Lot 32" at 111 W Chapel Hill St. You do have to pay for parking there Monday-Friday, 8am-7pm. Otherwise, free.