Cup-A-Joe

I have been coming to this coffee shop for 4 years. I always get the same drink, it is convenient. The pastries are decent. I wish there was another coffee shop I could go to because these people are so rude! They made a mistake in my order today and tried to blame it on me. When the correct order was finally made, they didn’t call my drink, they just put it on the counter and avoided eye contact. The atmosphere in this place is not customer service oriented. They act like they are doing you a favor by selling you their product rather than appreciating your business. I’m sick and tired of being miss treated at this place. I may never come back.

Great ambience, friendly staff, despite being so busy the place was immaculate clean.

My wife and I came here for the first time on a rainy day. Parking was not easy, we parked in the back. There is an back entrance to this place i didn’t know about. The coffee was good, but pricey, many single people on there phones or tablets sitting at a table for 4. There should be more tables for one or two people. The outside area looks nice. Wall art had some interest.

Updated 1/25/25 after outreach from the owner: **Updated Review:** Cup a Joe is the best coffee option in Hillsborough, but my experience has been consistently mixed. The drip coffee is alright, but the milk-based drinks tend to be overly frothy rather than a smooth microfoam - but for what it's worth, I'm snobby. The attitude of the staff is typically cold/rushed, rather than warm and engaging. I appreciate the owner’s engagement with a reply to my initial review and request for feedback. If you need coffee, this is a good spot in Hillsborough. If you're particular about espresso drinks or warm service, it may not hit the mark.

We’ve been visiting Cup A Joe several times a week since 2018 and have never had a poor experience! The staff is always warm and welcoming. The pastries are consistently delicious as well as the coffee beverages. Don’t miss out their fun specials board! My kids love the special touch of a “kids temp” option so they can sip their beverages without fear of scalding their tongues. It’s the small things making this a special community hub 💕You’ll find elderly, families, and co working professionals on any given day.

Firmly, skip the pastries. Order the coffee & sit. - Pastries’(review mentioned they come from Oxford,NC?)feel only, example, 20% better then a Publix Grocery brand. And a good 20% over margin cost. Save the coin. …Comparing to down the road, the must-have, Kim’s Bakery or say Genevieve pastry…who I could easily throw a 75+% quality experience. Lively, yet restful enough to enjoy a good mug with both Young and Mature alike.

I wanted to get to-go and it was my first time. They take your order at the door. I got a sugar free vanilla latte with almond milk And a morning harvest muffin. The associate described the muffin as “like a carrot cake with carrots and raisins “. He was right AND it was delicious! I spent $7.82 and they didn’t give me an option to tip.

We are so happy to have this wonderful coffee shop in Hillsborough. During COVID they have adapted, their new app is easy to use and you simply pick up out front. Great mango smoothies for the kids, latte and cookies for mom! Thanks for plowing through this year and keeping the coffee flowing.