Acadia B.
Yelp
I was looking forward to a relaxing dinner at Dad Schnitzel Haus, but Tina G [the server]'s behavior completely ruined the evening. I asked if the establishment served beef stroganoff she said, "No. somebody else called asking that earlier today, it shows us having l it online, but I don't know why. But, we do have Veal stroganoff as a special". I was perplexed, why they would offer Veal stroganoff but not beef stroganoff, but ok. I took some time reviewing the menu and I clearly asked for Veal stroganoff special.
Whilst reviewing the menu and waiting for my food, there were arguments amongst the server and other employees about how she provided false information about who was not supposed to be working, and raised voices between staff about how she creates confusion and drama.
When my order arrived, it was the wrong dish. I asked "this is veal stroganoff?" She said no, it's Veal Paprikash. I said, I ordered the special Veal stroganoff. The server inattentively argued that she said Veal paprikash; which I assure you, she did not. I kindly asked to take the order to go. The server offered and brought out the wrong dish. I questioned why she would recommend veal paprikash I was looking for a stroganoff dish and I should have followed my gut. Instead of apologizing and rectifying the mistake, she became argumentative and insisted I was incorrect.
I called back, and asked to speak with a manager and; who I assume is the same person answered and said that there was no manager, and the owner is rarely there, indicating that I would have to leave my contact information otherwise I would not be able to get in touch with the owner. Seems fishy to me. This unprofessional behavior left me feeling disrespected. I paid for a dish that I do not like but I will not be returning to this establishment.
(BY THE WAY, the restaurant across the street has beef stroganoff).