Marty P.
Yelp
I dined here in late May. Per usual, when I head off to an adventure out of state, I dined out at a nice restaurant in the Denver area. I've been wanting to try Del Frisco's Double Eagle Steakhouse for a while. First off, they have their own parking lot and valet service. The front entrance is within reasonable walking distance from the parking lot. As you enter the restaurant, you will see the hostess station in front of you and you will notice that the lighting is dim. The hostess was friendly and acknowledged my birthday. She also wished me a happy birthday. I don't believe that my waiter did this. However, nice gesture on behalf of the hostess and Del Frisco's.
I had multiple wait staff for dining on that evening. They brought me fresh dinner rolls which are heavenly. Be careful not to overindulge on the rolls so that you can save room for your meal. I ordered a salad which was great, their pork chop and two sides. I can't think of the sides that I ordered but overall they were good. I was told my wait staff that Del Frisco's is known for their steaks. Just know that they offer other menu items besides steaks. They have seafood, lamp chops and chicken on their menu as well. Pork chop was good but not great. I've had better.
For dessert, they offered me a small slice of cheesecake that's featured as a birthday dessert. It wasn't bad at all. What made my experience less than ideal is when the waiter brought me back my receipt after charging my card. It came across as he was tossing the bill of sale and receipt on the table then immediately walking away without proper closure. He said nothing to me. If that was me, I would've said something like, "Thank you for dining with us this evening sir. It's been a pleasure. We hope to see you again."
What threw me off about my waiter (head waiter out of my servers that evening) this evening is that he was overall easy to talk to, light hearted, offered advice on menu options, and provided good service. He didn't bookend the interaction with me amicably and for that I'm giving 3 stars rather than 4+. I felt it was odd that prior to paying my bill, he offered to sign me up for a credit card or similar financial offer. I politely declined. Afterwards, he took my credit card along with bill to close it out. Again, the ending was poor.
I'm in no hurry to return to Del Frisco's. Food was good but not great and the service could definitely use improvement. Management, please take note that it's not all about the food. Good or great customer service will inspire me to return soon.