Krishna R.
Yelp
I am extremely disappointed with our visit to this cafe. Granted we went there a bit late in the evening but it was still Saturday evening. I was expecting many people in the restaurant, but it was surprisingly empty. That in itself should have alarmed me, but I gave the benefit of doubt as it was our first time. The next weird thing was that the place is spread out in 2 rooms, but there is almost no tables/chairs in the first room. It is almost empty, which did not look right, and as a matter of fact, I thought the restaurant was closed.
Anyway, we were seated by the staff and explained right away that the Rava Dosa we came for is unavailable, which they confirmed on the phone earlier was available. So we ordered a few items like mirchi bajji, a flavored dosa, noodles, samosa chat. Except for noodles, all the food was just meh. Either the food was not hot (Dosa) or there was no flavor for the Samosa Chat. The mirchi bajji was ok but was very expensive.
The real frustration came to us, when the staff did not even give us the proper cutlery to eat the food, ask for a refill of water, (especially for kids after the mirchi bajji), or if we need anything else that we need to order. Their only concern was that the kitchen was closing in a few minutes, and they needed to place the order soon. I can understand that they may be in a hurry to wrap up the night, but ours was a big enough party for them to give attention.
When the final bill was presented, I just went ahead and paid the bill after giving a meagre 5% tip as we were very disappointed. Little did I know that they already charged me 15% for a huge party (more than 6 people). Are you serious, you have not served us properly, the food was meh, and all the time you were standing behind us waiting for us to wrap up our meal, you did not ask us for a refill of even water, and charged us 15% as service fee.
I called the restaurant the next day, complaining of the charge, and they said that the owner would reach out to me, but never heard from the owner till today,.
So word of caution, we were fooled by all the great reviews for this restaurant, but it did not even come close to being a decent one. I really would like to see a vegetarian restaurant like this do well, but to my disappointment, that is not happening with this restaurant, at least with my experience.