Alber C.
Google
I'd give it 3.5 stars but closer to 3 than 4. The food's tasty and it has a nice vibe, but the service left a lot to be desired.
First of all, the website does mention steak night bookings are only for 90 minutes, which I respect and I was happy to leave on time if there's another party waiting for the table or if it's really busy. What I don't appreciate, however, is the way they went about it. Their staff kept telling us throughout the whole dinner that they needed to clear up the table by 8pm. They mentioned it at least 4 times, even to a point where they tried to take away the plates while we're still not finished eating. This was when a staff came over to inform us we only had 5 minutes left, and another staff came about 1-2 minutes after to repeat the same thing as if we're in Masterchef's pressure test. To their credit, the first staff provided another table for us near the bar so we could still stay after we moved from our table, and that's why service's 2 instead of 1 star.
I always try my best to be polite to restaurant staff because I understand it's a challenging industry, especially in regards to dealing with patrons, but I believe respect should go both ways. I don't expect to be treated like a king, but I don't expect to be treated like a beggar either. Maybe it happened to be a bad day for the staff or there were other reasons, but I'm sure there are better and less pushy ways to let patrons know about it. It's such a shame because the food's delicious and I like the ambiance, but I don't think I'll be back. I hope other people will have better experience than me.
Edit: Removed the part about the table being empty as the reply explained the other booking didn't arrive on time.