Chuck B.
Yelp
My wife a friend of hers and I went to dewz several months ago and had an AMAZING experience. The complete opposite was the case for our last visit. We went this past weekend, My wife and I got their early thinking we would have a drink and an appetizer while we waited for our table. On our arrival, the bar area was completely filled with dirty plates and glasses So rather than sit at the bar, we grabbed a small table in the bar area, where we were completely ignored for 25 minutes. The finally cleaned the bar so we sat down and ordered a drink. Thinking that our table would be ready soon, we didn't order anything to eat. Our table was ready near our reservation time and we were led to our seats where we waited probably close to 15 maybe 20 minutes for them to order our appetizers and another drinks. After ordering our drinks we waited close to another 15 minutes for them to arrive. We ordered the bone in rib-eye, which we were told would take some time to prepare, we were okay with that. It was probably 45 minutes when our meal finally arrived, the bone in ribeye, which they charge, I believe 245.00 for was ranged from rare to literally raw. Our reservation time was 8:15 it was close to 10pm by time we finally got our food, and it was raw (we ordered it medium)
Now, in their defense, the server offered to take it back and have it cooked up, but by this time we were frustrated and aggravated and wanted to leave. Again, to their credit, the did reduce our for part off the cost of the steak but our night was ruined. Like most people we work a lot of long hours and we were really excited about having a fun date night at a restaurant we had an amazing experience at just a few months about. Instead, we had slow service, and raw food. I know they were busy, but that's no excuse for poor service. I don't think we will go back