Dickey's Barbecue Pit

Instead of going for the cheap special, I went for the brisket sandwich. As one of the previous posters mentioned I understand fat makes meat delicious but my first and second mouthful - pure fat. I thought it was personal until I read that. Apparently this is the way it’s prepared so once I got to the meat, it was delicious as were the accoutrements. I even stuffed a tip in the jar, despite not being prompted to do so on the credit card payment. Definitely recommend this place but just beware of what you’re going to get. If you order the brisket sandwich, I’m not used to that much fat.

Hard to criticize a chain with so many locations, but I'll do my best. Fat makes meat tasty and juicy. That said, 25% of my brisket sandwich was fat. Everything from the bun to the sauce to the coleslaw was very sweet. Too much so I would say. The online ordering process felt like I was flying Spirit Airlines. Unusually cumbersome and long-winded just to order a sandwich. The staff was pleasant enough and they made the most out of their small retail space. One commendable item was their environmentally friendly packaging. I won't be back.

I need a refund from my order I placed on the website. I received the wrong order twice. Idk what’s going on with the DoorDash drivers not reading the names on the bags but I got the same persons order twice. The second driver was using his girlfriend’s account and was trying to force me to take the order. No one has been answering the phone to refund me my money so I’m leaving a review.

This Dickey’s is located in the Spring Arcade Court in DTLA, which was once upon a time full of arcade games. It’s not a full sized Dickey’s like I’m used to going to. The food 🍱 was good 👍🏾 and the service was good 👍🏾 too. I rate 4 stars because the brisket was a little too fatty for my personal preference.

All I got on my brisket was fat. Chicken was dry and tasted odd. Cashier lady was really unfriendly. Not worth the price. Just avoid. It's a shame, Dickey's used to be good.

Ordered a combo plate. The food was decent but no BBQ sauce or cutlery provided. The cashier had an open, partially eaten Mexican food plate next to the cash register.

Don’t order. Used to get their smoked wings until they gave us plain, bland, tough, non-smoked wings twice in a row. Server said that when they run out of smoked wings they just serve regular plain wings. Well that’s not what we paid $50 for!!! They could have at least called or cancelled the order like other restaurants do. So disappointed :-/

Girl who worked the register at 8pm on November 1st is hella unfriendly. It was like talking to a frowning wall. She negatively impacted my group but the food was decent. Sauce was on point. But the sides were surprisingly small, especially for the price. I think some customer service training and larger portions would elevate this place to 4-5 stars.