Dim Sum Factory - Krewstown

Edit 6/27/25 still 🔥🔥🔥 ❤️ Downtown style Dim Sum in The Northeast. My little go to for Sunday dim sum. The Shanghai braised ribs and Chongqin Spicy Chicken are my absolute favorite dishes. Shumai Shrimp and All the soup dumplings are delicious. Kids love the stir fry noodles and the fry Rangoon. Teriyaki steak on a stick dipped in the dumpling sauce gets the chefs kiss! Nice place and always accommodating.

We ordered the half Peking duck yesterday and were very disappointed. The portion was extremely small — definitely not half a duck, more like a quarter. The meat was dry, and the dish didn’t resemble authentic Peking duck at all. We were really let down and expected something much better.

My husband and I tried this place for dinner and we were thoroughly impressed! The restaurant itself was very clean and pleasant. Our waiter was friendly and efficient. But the highlight was the food! Everything was brought out steaming hot and fresh from the kitchen. We got the black pepper beef, Shanghai style ribs, crystal shrimp dumplings, Shanghai shumai, and pork soup dumplings. It was all fantastic! Excellent flavor, well-cooked, not overly greasy. Just high quality and delicious. We are so happy to have this place in the Northeast so we don't have to travel into the city for good Chinese food. Check it out!

My first visit to this place. Very surprised! Delicious food, clean place, nice stuff. Shumai my love, fresh, not overcooked shrimp! Highly recommended!

The food here is top notch!!!! I am originally from NYC and it's so hard to find a good Chinese restaurant in the area this is by far the best place I have had in a very long time. I highly recommend the a Braised Pork Belly, Salt and Pepper Squid, ChongChing Spicy Chicken and Beef Chow Fun. We are looking forward to returning to try other dishes. We enjoyed the food so much we ordered food to take home!!! Definitely give this place a try, you won't be disappointed!!!

Would highly recommend the pork soup dumpling as well as the chicken and garlic sauce. The food is very fresh and authentic. The place is clean and the server was friendly. My husband got general Tsos and it was crispy with fresh steamed broccoli. We would both return. It is also BYOB !

Great dim sum food. The menu is comprehensive and has lots of photos. Soup dumplings, piggy buns, shumai were all awesome.

Recently just grand opened and came here last week. It’s like a block from where I lived. Overall food wise was just okay. Great customer service. Ordered spicy beef & tripe, cucumber salad, Shanghai fried rice cake and the pork soup dumpling. Will never ever order cucumber salad anymore, that thing was filled with sugar. I even added tons of soy sauce and chili oil and it cannot cover the over powering sugar. The Shanghai fried rice cake was okay, it was little bit on the salty side. Can ask them less salt if you decide to order. Pork soup dumpling is the only thing on point. I still went back to order food but I ask them less salt.

It's a bit of a drive from Bucks County (Lower Makefield), but it's worth the time in gas for a good meal. As many others have written, there are no standout Chinese and Japanese restaurants in Lower Bucks and NE Philly. We tried the Dim Sum Factory in Horsham a few times years ago, and good meals each time, but over time it had gotten more crowded, parking became a pain, and due to the crowding, it was louder and not a relaxed atmosphere; so we stopped. Didn't realize until last night while searching for a place for dinner that Dim Sum Factory had other locations. As other Yelpers wrote, this Dim Sum Factory on Krewstown Rd was nowhere as busy hence, a quieter more relaxed environment, with ample off-street parking. We came early, arrived at 5 PM and the place was surprisingly empty but shortly after we arrived others came and by the time we left, I'd say 1/2 the tables were occupied; did notice they do a fair amount of takeout. This is a far smaller-sized restaurant and perhaps the larger share of the business is takeout. That said there was only 1 server handling tables as takeout and she was terrific; cool, calm, and friendly. We did not feel as though we waited a long time between dishes as we didn't order everything at once; we like to pace out our meals. This comes with that negative feel of other places that want the full order, and claim to pace but don't; hence feel as though they need to turn the table on a timer. Nuff about this stuff, let's get to the food it was fresh, beautifully plated, and very tasty. We were very much pleased and will be back now that we have found a suitable place. Just a longer drive, hence we drive for our good meals. We opened with the pork soup dumplings, 6 pieces, we long ago learned how to properly enjoy soup dumplings. Made with care and no skimping on meat or broth in the dumpling. Next, we had the HK-style Shumai, 4 pieces, big pieces at that. We prefer smaller more delicate dumplings. These per the photo are large and the meat is more packed, and more solid than we like; nonetheless, it was a good dish, especially with the dumpling sauce, which gave them a sweater flavor. Next, we had the spring roll, 2 pieces, not usually my favorite, is my wife's, but I will say it was not over-fried and not greasy; all pluses in my book. We then shared the chicken with garlic sauce and added eggplant- this was a hit. All the fresh and interesting vegetables, the textures, and the peppers gave it flavor.... the eggplant was a nice addition. The best dish we had this evening. We also had the Yang Chow Fried Rice, not my thing, more my wife's. I picked out the veggies, pork, egg, and the huge clean tasty shrimp. See our photos. Will be back again.

I got take out with pork and seafood dumplings. Some of the soup was lost but the flavor was delicious. The spicy tendon was too salty, didn't finish it. The beef noodle soup was good. The Peking duck wasn't good as take out. Next time we will dine in so we can have all the soup in the dumplings.

Ordered takeout from here. Very easy to find and park in a strip off the street. Inside is decorated very cute, would love to come back and dine in. Was greeted as soon as I walked in and my pick up order was ready. Ordered a bunch of things to try. The duck noodle soup with Shanghai noodles was very good! (Be prepared for bones, it is not duck breast!) The pickled greens are a great addition. The Shanghai pork dumplings were great. Soft bun outside. Sweet dumpling sauce. The string beans with minced pork were pretty good, could've used more salt.. Would've loved some pickled greens in there too. Yam pancakes were a great texture and just the right touch of sweetness. I would definitely come back here next time I'm in town.

The place is AMAZING!!! Food is simply delicious! Everything we ordered we gobbled down. Nothing disappointed. The place is nice and clean and ascetically pleasing. Prices are decent considering there was 3 of us and we ordered a bunch. This is the hidden gem of northeast Philadelphia. You truly do not have to make a trip down town to have dim sum!

First time ordering from here. Was very impressed by the take out, insulated bags with a Velcro closure was a nice touch. Started with crab rangoon which was average tasting and had no dipping sauce. Entree was the chicken with garlic sauce and white rice. The sauce from the chicken was overly sweet but the chicken was tender and tasted good. The star was definitely the cold cucumber salad; vinegary, sweet and salty at the same time. Would try here again, maybe some actual dim sum next time.

When did Dim Sum Factory open in NE? Never know their existence until recently. For whatever reasons, these dim sum places is not flourishing in NE Philly. The two other dumpling/dim sum restaurants on Castor Avenue didn't survive before and after covid. I really do hope this place does. I was really craving for soup dumplings one day and it was the only thing I would eat. Google and found Dim Sum Factory of Krewstown. Order XLB, Shanghai Shuimai, and Roast Duck Noodle Soup. The Pork Soup Dumplings and Shanghai Shuimai definitely hits the spot. It was so good that I barely wants to eat the noodle soup lol. I guess I'm a little biased after eating XLB because the noodle soup didn't taste too well, it was kinda bland. Our take out was really good last time, that we decided to dine in. I'm so glad that DSF is open on Christmas Day. I have to order XLB and Shanghai Shuimai again. Along with Scallion Pancake and Beef Pancake. XLB, Shuimai, and Scallion Pancakes were definitely delicious. I don't know what's that green vegetable they put in Beef Pancake, not scallion or cilantro, it got a really weird taste to them. Hubby order General Tso's Shrimp which he says is ok. I end our meal with Sweet Rice Pudding. Some part of the rice pudding were hard as rock, maybe didn't heat up too well? Won't be getting those again. Definitely will return for their dim sum menus.

I've never left a review on Yelp for a delivery order I placed through another app, but this was just too good not too. I was immediately impressed by the packaging the food was delivered in. A thick, insulated bad with the restaurants name and logo all over it, with the items carefully packaged inside ?! I mean, come on! Beautiful. And the dim sum is phenomenal. The chicken, crabmeat soup dumplings and steamed beef dumplings were absolutely delicious. 10/10 alllll across the board

I ordered the wonton soup which lack luster in flavor. I ended up tossing it out. I have orders for here before and was not impressed. I thought I would give it one last try but never again.

This is the same as Dim Sum Factory Horsham and Tom dim sum in Chinatown! Due to the location, it's not as busy/crowded as the other two locations which is fine with me (less noise). It's in a small plaza with a parking lot so parking isn't a problem. Food taste delicious but we did have to wait awhile for it and service was good. The staff is very funny and friendly. Couple more dishes that I forgot to take photos of. Overall: delicious food, reasonable price, friendly staff, has a parking lot - will come back since it's so close to me too.

Not your typical Dim Sum restaurant-but tasty nonetheless. No pushcart, order from a menu with plenty of choices.

Have had much better food from Dim Sum Factory Horsham. Ordered Kung Pao chicken it was extremely mild/bland and had water chestnuts in it. No spices at all. Then there was the cucumber appetizer which I thought were the spicy one I've had before at Horsham, it was gross, no spice at all and had too much xiao xing wine and sugar. The cucumbers weren't even chopped up like it was so hastily and incorrectly made by someone who definitely did not give sh*t. Inedible I chucked it in the trash and will not be ordering from here again. Do not order from this place it's bad.

Finally made it to the dim sum Krewstown location. We tried to go another time when it first opened and it was closed. This time they were open and it was not that busy so we were able to get a seat. The place is really clean and the food was pretty solid. I was pleasantly surprised on how fast the food came out. We got some beef noodles, walnut shrimp, seafood udon soup, beef skewers, and pork dumpling soup. Everything was hot fresh and delicious! I'm so glad this place is so close by, my son loves the beef and noodles and he is usually a picky-eater. Again so satisfied with the service and food and plan to come again bringing my daughter also. Great food and the price was good too. Look forward to coming again.

Found this place when randomly looking for some dim sum. Went on a Saturday, after the lunch hrs, and found it to be empty, yet still inviting. We tried several different dumplings, which were all delicious. It is BYOB, but that didn't detract from the offerings, more like made it more enjoyable. Don't pass this place up, it's worth the visit.

While not terrible, the food was far off compared to better, more authentic Shanghai style food I've had elsewhere. I'd give it 2.5 stars if that were an option. A major red flag was when we ordered food, and my family member asked the waitor what they recommend. They said they didn't know, which reads to me as "I don't eat the food here." And for some reason, they didn't provide chopsticks up front. We had to ask for it, which is strange. For appetizers we had the pork soup dumplings (no pic taken) and what I believe were the pan-fried pork buns (not sure the direct English term). We were not provided spoons either. Usually you would use spoons to catch the soup that comes out from the soup dumpling, i.e. when you poke a small hole in the dumpling. They gave us these somewhat big sauce cups instead. Another strange thing was the black vinegar sauce that goes with pork soup dumplings was just sitting in a sauce container at the side of the table. A more authentic experience would give you the sauce with a few slices of ginger on small sauce dishes. Not just leave sauce to sit on the table side. The pork soup dumplings lacked in flavor. They had no taste of ginger and they were not piping hot. Pork soup dumplings should have ginger in the meat filling and should be piping hot. Instead they were somewhere hotter than warm. The pan-fried pork buns are smaller than I've had elsewhere, and were a bit burned on the bottom. The meat filling, like the pork soup dumplings, lacked in flavor depth. Main dishes included the Shanghai Style Ribs and Spicy Crispy Shrimp. The ribs were ok, though they tasted like you could create the same thing at home. The spicy crispy shrimp were pretty good, though people with low spicy food tolerance may want to avoid. Shrimp were kinda on the smaller side though. There is a Horsham, PA location which I assumed opened first before this branch location. But based on this experience, I don't expect anything better there, unfortunately.

Pulled into parking lot and thought I was going to be shot up, decided to go in anyways as the parking lot was full! Dining room had 2 large families eating already, waitress sat us down instantly and brought water. Ordered and food came quite quickly, which was the only good part. Crab rangoons were very salty, tasted like filling was expired, piping hot though! Crystal shrimp were fine minus the one that had a hair on it. Fried pork and chive dumplings were also fine, overly doughy which seemed to be a consistent problem with all menu items. Chicken wings were good, no complaints. Steamed pork buns were just straight dough! Pork soup dumplings were hot, and overall decent in taste. Nothing exceptional here and definitely won't be back. Absolutely no table touches and waited for over 30 minutes for waitress to come back and acknowledge my existence.

Dim Sun Factory is another of the local chain of Shanghainese small plate restaurants in the greater Philadelphia area. This one is in the Bustleton part of the city just off Grant Avenue & Krewstown Pike. The dining room is attractive in gray brick and Chinese wall art, while the menu is not the traditional dim sum with all small dishes toted in carts pushed by old ladies, rather everything is ordered from the menu which is both dim sum and regular full plated offerings. We ordered the following: 1. XLB Soup Dumplings, 2. Crystal Shrimp Dumplings, 3. Double Cooked Pork, 4. Cucumber Salad and 5. Fried Pork Chops. Everything was from fairly decent to quite good, with highest grades for the XLB, Double Cooked Pork and Cucumber Salad, and somewhat lesser impression of the Crystal Dumplings and the Pork Chop bring up the rear. The problem there was that it wasn't a pork chop at all, but instead more like Japanese Katsu - breaded/deep fried filet of lesser quality than anticipated. Part of it just couldn't be eaten due to over frying to a dark burn and some cartilage hidden within. Service was fine, although someone needs to remind them that this is Philadelphia, not New York, and wearing Yankee caps during the World Series in 2022 is just not appropriate right now before the 6th game with the Fightin's down 3-2 to the Astros. I guess my bright red P hat didn't mean anything to them. 3.5 STARS

I was craving soup dumplings and this place I believe is also owned by Tim's dim sum so I know it will be decent. I ordered the pork soup dumplings, chicken soup dumplings, fried rice, rice cake, fried beef dumplings, noodle soup, and tripe with beef. I highly recommend their soup dumplings! I also like the tripe with beef as it's not too spicy and the noodle soup. The service was good and I didn't have to wait long for the food.

Legit find for the area. Usually you have to drive to the city to get soup dumplings and decent schezuan food. Shared the mapo tofu and the fried spicy chicken. Also had a bowl of hot and sour which need a bit more vinegar (thankfully it was at the table next to the chili oil).

Located in an unassuming strip mall. Really good suburban spot for soup dumplings! And to think you don't have to go downtown. The ambience is clean and modern.

The one in Horsham has very good dim sum. I had the roast pork and cabbage potstickers. It was very good.

These are so delicious. The best place in Philly for all sorts of dumplings. I've been here several times and am never let down by anything but the service. That is something they can work on- lol.

Pork Dumplings were delish. Chicken dumplings tasted canned. Pork bun could use more meat inside. Overall, it's decent for the far northeast.

Stopped in for a quick lunch with my daughter on a rainy Saturday. Food was good and service was great.

Just like the original Tom's Dim sum. This place is great my family is there at least once a week and they never disappoint. The general Tao' chicken is definitely worth trying. Make sure you get extra dumpling sauce I could eat the dumpling sauce over rice by itself . Soup dumplings are awesome

Our family stopped in to try soup dumplings. We ordered couple pork dumplings and it was delicious. All the dishes we had met our family approval. Beef with pepper sauce was better then some surrounding areas of restaurants. Only 1 person was working the night but was very attentive and friendly.

The food is really tasty, there's so much to choose from, not many drink options but that's alright, one negative thing is that the cups were not cleaned properly. The service is good, the waiters are nice and cooperative. The ambiance very peaceful and the music is mellow. Overall, you should consider visiting.

First time at this location, and it did not disappoint. It was fairly quiet with patrons at just one other table. The staff was friendly and we enjoyed our meal which included pork soup dumplings, noodles, and scallion pancakes.

All we can say is: Yum! Seriously - Yum! Everything we ordered was delicious every time we ordered from here. Highly recommend.

Couldn't decide on 3 or 4 stars...this is for take out. Very disappointed in their Chongqing chicken. It was full of breading, barely any chicken and this was one of their more expensive dish. Also, not spicy at all when it's supposed to be. Shanghai pan fried pork dumpling - not impressed. Something was lacking. It didn't bring me the joy that I was hoping for. Crab pork soup dumpling - this was good.

Very disappointed in the food that was delivered to me and my wife; we decided to try this place tonight instead of our normal place we order from; we ordered the scallion pancake, crab and cheese Rangoon, Shanghai Pan Fried Pork Dumplings, Teriyaki Beef Stick, Beef Pancake, and the cucumber salad; spent more than 60 dollars Let me start off by saying, we did not receive any sauces or condiments with the order; the teriyaki beef stick definitely wasn't teriyaki, they were plain and there was no taste of teriyaki on it or teriyaki sauce for it; however, they were ok; the crab and cheese rangoon was terrible, would not suggest; the beef pancake was good but would of probably been better with a sauce; the scallion pancake was good but it normally comes with a sauce; the cucumber salad tasted like a strange sweet sauce and the cucumber were soggy in the middle, maybe need a better description on the menu; the dumplings was done very well and tasted ok; overall i think they need to put more descriptions on the menu of the food, provide condiments, and sauces,

Scoping out for byob group. Trying a few dim sum Beef Pancake, chicken skewer, HK style shumai and roast pork bun. The buns were so light and airy and the pork was very good. The chicken was seasoned a bit like italian sausage, probably sage in the mix. The shumai were meaty. The size of a baby's fist. I got Beef Chow Fun to go.

So after getting some soup dumplings downtown a few days before we were craving them again and lo and behold this franchise opened a second location in far northeast Philly! We once again got the chicken soup dumplings and this time the pork ones as well. We decided to try some their non dumpling options as well and the beef brisket noodle soup was very good. All in all I am glad there is a second location closer to my home.

Walked into this place and walked out 2 minutes later. The entire restaurant smells like a public toilet. I've been to the horsham location countless times and am always beyond happy with the food and atmosphere. This was terrible. The place was completely empty and I understand why. I would never eat here.

All good. We get dumplings all the time. We tried out the generic Chinese takeout and that was good too.

I moved to State College Pennsylvania 2 years ago from Clovis California and could never find a place that had Shu Mai which is my favorite Dim Sum. Yesterday I went on a blind date in Philadelphia and took her here for dinner. This place didn't have many main course dishes but like the restaurant's name had so much Dim Sum. Before coming here I thought there was only pork Shu Mai but they had so many different Shu Mai that I was shocked and impressed. My date doesn't eat pork because she's Muslim, so I ordered the shrimp Shu Mai and we both thought it tasted amazing it tasted as good or maybe a little better than the best pork Shu Mai I've ever had.

First impressions mean a lot. My girlfriend and daughter and I were looking forward to a nice dinner. This would be a one star review, save for the nice decor, along with the food basically being enjoyed. We ordered appetizers along with entrees. The first item to come out was my gf's entree... After 5-7 mins or so, my daughter and I got our entrees. Meanwhile, four appetizers are not on the table. Obviously, the first mishap is, you don't serve the entrees before the appetizers. We had a waiter, Matthew, along with a waitress(I didn't get her name)waiting alternately. She came over and stated that the apps would be out shortly. To be fair, she apologized a bit. My daughter and I ordered the same entree, which was supposed to come with rice. When the rice wasn't brought out, the waitress said she would bring it soon. After 15 mins, I tried to get Mathew's attention, to no avail. I had to get up and find the waitress. At this point, I was pretty upset. I found her and asked, "Can we get our rice?" She looked at me with a befuddled face and said, "Yes", but appeared to be put off/bothered. Jeez! Sorry to disturb you! The service was a disaster! We should have been offered an item or two to be removed from the bill. The bill comes. I hand the receipt with my check card to Matthew. In a few mins, he brings it back sans my check card. I head up to the counter and ask for my card. He obviously forgot to bring it back. I then proceeded to tell him(although he was there for most of the fun!)about our lovely experience. He looked at me blankly. Never apologized. I stupidly thanked him for listening and he said I was welcome. We won't be back!!

When we arrived, we were the only customers. The menu for dine in is the same menu as take-out. The menu is pretty nice. The decor of the restaurant is really nice. We ordered scallion pancakes, crystal shrimp dumplings, Steamed Crab Meat Pork Soup Dumpling, shrimp shumai, singapore noodles, crispy tofu, and sweet potato pancake. The food was ok. My favorite item was the sweet potato pancake. The waiter was ok. I would come back.

I ordered from there salt pepper shrimp they gave me salt pepper squid. I ordered chicken wings they gave me 4 small party wings. Everytime I ordered wings they gave me whole wings especially for paying 8 dollars for wings o nly. The scallion pancakes I ordered hardly had any scallions. This place is making money on people. I have worked in a restaurant for the last 4 years and I never was soo disappointed in what I had gotten really ruined my day....

Food was killer. No complaints, wasn't outstanding though. We were the only customers in there, but food was fresh and delicious

Awesome food. Been there several times to eat in. One take out order.... they forgot a meal. Annoying, but it happens. Probably just eat in from now on.

Great addition to the Krewstown neighborhood - food was delicious, staff were attentive & polite, and the atmosphere was relaxing. We will definitely come back. It was great to look around the dining room and see many different ethnicities represented among the diners.

Service was excellent, restaurant was clean and the dim sum choices were great. If you are unable to drive to Chinatown this is a great place to have dim sum!

Dim Sum Factory's second location is a welcome addition to restaurants in NE Philly. Same great menu as the Horsham location. The staff is nice and attentive. The food is very good. Soup dumplings are amazing.

The food is amazing. I would recommend it to anyone who enjoys Asian foods. The front desk lady is also very friendly. Good place overall.

my wife and I stopped in when we first noticed their Grand Opening. We thoroughly enjoyed our meal and the hospitality. Good luck!

Absolutely delicious! I was so excited to hear that we had soup dumplings in the northeast! I will be back for more!

Went in on a weekend and only one additional customer there. The AC was barely on, humid and smelly. Ordered beef stick and came out to be greenish and sour. Tasted it and was indeed bad. Food was not fresh at all.

Fresh delicious food. Clean, nicely decorated restaurant. Friendly staff. Same menu as Horsham location but closer for us. Highly recommend.

this place should be packed with hungry customers. there is nothing like it in northeast Philly. The food is terrific. Service is prompt. Maybe two prompt, hot and sour soup was the best I've had in years. Schumm were wonderful. The Peking duck was a half order of a very small duck, but it was really good Chinese broccoli and garlic was delicious the pan fried dumplings were wonderful, one of the best parts of the meal were the condiments on the table so you could personalize your dishes with vinegar or chili oil or dumpling sauce. You never see these spices on tables anymore, and it was a welcome addition and a shore sign that it would be good go there with a few people if you want to and sample the other dishes they have traditional favorite Chinese meal dishes like general so chicken and chow fun noodles and fried rice so there are something for everyone. Please give this place a try and don't let it disappear.