Okami K.
Yelp
Service is 5 star hands down. The service is always great at the Greenlake location. They're dog friendly outdoors and are great to our pups. Or just for drinks, it's a great hangout place in the afternoon.
But it's a different story when it comes to their food. This 2-star review is only for their food. I have been coming here for 1.5 years (and only for my dogs, not for their food). Their food is nowhere as good as their other location. I was never going to write a review for this place, but this last visit was the straw that broke the camel's back.
I ordered the royal ranch burger melt and salmon bites. Their burger was sooooo tasteless. I was beyond belief that they didn't throw in anything simple and basic like garlic salt. Or even salt. Just sprinkle some salt on it yourself? Right, because I pay $22 for a burger so I can pour salt over it... I asked for medium, it came out well done. Comes with bacon in my burger you say? What bacon? It was completely missing. I was so disappointed with it, I just dipped my burger (or rather, a glorified, tasteless, greasy sandwich with hardened square sandwich bread) into ketchup, ranch, and the sauce that came with the salmon bites. I feel terrible for the grass-fed cow; what a waste of good meat. How was this dish supposed to taste? How yummy was it? I wouldn't know, because I'm never ordering it again.
The salmon bites on the outside was soft, not crunchy like their other location. It was NOT like I ordered for takeout and brought it home and the crunch had fallen flat. The coating was like thin soft bread. I'm here thinking, why do I keep coming here if it wasn't for my dogs? The other location never has this problem.
You know, now that I'm typing all this, I just wonder if the chef yesterday forgot to put seasoning in ANYTHING. The food I've got before had taste to it, but this time was just completely tasteless. Which made the whole greasiness of this dish that much more nauseating. Only thing that saved it were the sauces. I just left really dissatisfied... as I do every single time. But at least the other times the foods were sub-par. This time is was much less than.
Was it necessary to write this review, not really. But I paid. I pay every time, never complain, and keep my negative comments to myself. I feel a bit like I should be able to voice my frustration and opinion about this place. I've just... idk... had enough of being lenient just because times are hard for all businesses. Regardless of whether or not it can compare to the other place, what is wrong with this place that their food is always so disappointing (with this last time, disappointment level just takes the cake)? The chef/fry cook? The quality of the food? Sigh. Smh.