Dunkin'

Took my daughters here for our first visit together to a Dunkin and we were impressed! From the customer service, to the drinks, it was great! We were greeted right when we walked in. We noticed a pristine clean store. We ordered our drinks and even asked advice of the amazing baristas. They made our drinks with so much love and made us feel like family when they served us at our table. They greeted us with smiles and so much enthusiasm. It was super cute! Thanks Tyler & Hannah! They also remembered our order when we had to go back and ask them what those amazing drinks were! That’s service!

First thing the young lady that helped me acted like it was a chore to take my order with a side of attitude. No smile no greeting and rolling of the eyes. After paying we all Sat down and I watched her and another worker at the counter and the window Make other transactions with cloves on and then touch donuts with the same dirty gloves as they take money and hand food through the drive thru window. Continuing to use the same dirty gloves to take money and then go to the kitchen to make food and make the drinks. This is the second time I have been here and seen this happen. I mentioned this to them both times and all i got was and eye rolling face with attitude as they say, yes we change our gloves. But they did NOT. And I clearly told them I watched them. Stay clear of this filthy place...

I asked for extra sugar, but was given 4 creams, that’s not what I asked for, maybe they are saying I don’t need that sugar, smh, this is for someone that doesn’t drink coffee that often, can we say bad experience (coffee). That croissant (bacon egg and cheese), on the other hand was pretty good. This coffee thing, I’m almost deterred not to try it again. My wife (constant coffee advocate) , she said it wasn’t that bad, but she didn’t taste the sugar as she normally does.

I go here a lot to get my morning coffee. The people are really nice, so yesterday I decided to pick me up some donuts from here because I usually get them from Krispy cream.. I will continue to get them from Krispy cream.. I bought assorted donuts and there was a tiny dab of icing on the donuts and the cream filled had nothing in them except for a little corner of the donuts. Never again get donuts from here. This is to expensive to be skimping.

We love this place I love all the workers and owner Alex, Dawn, Thomas, Jada and good lawd Shabbana. Man her baking them fresh donuts Woooweee! My doggies and I love this place I literally run on Dunkin. We visit multiply times a day. They always have e my coffee waiting and my pup cups.

I stopped by your store yesterday and came inside the store. There were three females working the front. I looked inside the display case and not one store employee acknowledged I was in the store and cared to place an order, so I walked out. This was the first time I visited that store….and the last! I am local to this store. Oh well.

Wish I could give zero stars for service. I use to come here when I lived in Burlington and only had issues with the line. Unfortunately, my first time back in months and I had a very disrespectful older female completely disregard me while taking/making other orders on December 20th of 2024. She had me wait 15 to 20 minutes for a hot chocolate that I ordered, but made sure she got my card to charge me. When I knocked on the window to ask where the hot chocolate was, she tells me “don’t worry she got you”. I assume she was referring to the other girl in the restaurant who was clearly handling all the customers in the store. Ma’am you are working the window, why would the other individual who is working the interior of the restaurant get my order in the drive-thru. When she finally decides to get my hot chocolate, she comes back with an attitude and the very idiotic remark, “there’s only two of us in here.” I can see that ma’am and your co-worker is doing all the work apparently. Please get better employees. If they can’t do the job, just get rid of ignorant, lazy people, it’s better for the customers and the people who actually do their job. I was late to work because of this individuals disrespectful and rude behavior. Hands down not coming back to this location.

Worst donuts ever tasted in my life, not sure what to make of these donuts, totally messed up my order. Stay away from this location.