Alexandra G.
Yelp
I have been consistently going to Dutch Bros since their stamp card days (rip), and was so excited to see them getting big and popular here in Vegas. I was filled with glee when this location opened up in Henderson.
Now, if you have been to this location in particular, you will see how the staff has to redirect you about the parking lot in order to get in line. The layout isn't necessarily efficient, and the cars can get a little crammed as the parking lot is shared with many other businesses. However, they do their best to mark the drive through with signs, markers and friendly staff.
The Dutch Bros culture used to be way more personable, to the point where the "broristas" and I would know each other by name and they were able to guess my orders. But, with the rise in their popularity and constant flow of customers, Dutch Bros isn't what it used to be.
They do have an app but it is not user friendly. The app does not contain prices and is just overall a pain to use. I even spoke to a brorista at the drive through and she agreed that the app needs a lot of work.
As for the pricing, Dutch Bros has always been super affordable and they have student discounts. With that being said, I was always used to my total coming out as less than $10. However, the pricing at this location is seldom ever the same. I have recently caught onto this trend and will be sure to take a picture of the updated menu with prices to use a guide. My go-to orders usually consist of a small, iced white annhilator and a medium freeze (plus a student discount). The totals have come out differently, and I am not sure if it is because they went up in prices or not, or if the wrong buttons are being pushed. I will be sure to update once I get the awareness and answer. Until then, I do advise everybody to ask for a breakdown of their order and order total!
The drinks themselves are always delicious and consistent, and are always made to order.
Since this is the only location by me, I will still hold out hope as I do love Dutch Bros. I suppose these are the prices to pay when demand grows higher alongside popularity.