Dutch Bros Coffee

My favorite Dutch Bros location! The service has been outstanding; we are recognized as "regulars" and several of the broista's know our morning and afternoon order by heart. That is crazy out of the 100's or 1,000's of customers they deal with. Always quick with a smile and hello, and I've gotten some terrific drink suggestions by asking what combinations are their favorite. Our go to is the Golden Eagle (with non fat milk, sugar free), and also Tuxedo (oat milk, sugar free). A couple other recommendations are the Cocomo and Flapjack. For the Rebels, the go to is the Unicorn Blood. And the palm beach green tea is fantastic.

The kids working here have a good attitude and work fast. Good coffee and service. Prices are a bit less than Starbucks and I prefer their coffee. They don’t have the food selection of Starbucks. No indoor seating. Their mobile app is excellent!

The beautiful blonde lady taking orders today was so sweet. I’m so bummed I didn’t catch her name but she was taking orders while being slammed and didn’t let that kill her mood. She was super sweet and deserves to know it. My drinks were amazing and they were more enjoyable because of her personality!

We love DB and enjoy the rewards and the great menu. But today was incredibly disappointing. We visited this location on Monday June 30 at 9:15pm and experienced the worst response from a team member. After pulling into the drive thru and waiting over 15 mins for someone to come out my husband got out and went to the window where he encountered Brandon. Upon asking Brandon if they were still open he said “yeah” and then when my husband said “ok it’s just we’ve never had to wait this long before when no one was in line” to which Brandon looked right at him with a dead stare and said “someone will be out eventually “ Um. Say what now? Who says that? My husband came back to the car in complete disbelief. After a few moments a sweet girl named Alessi came out to take our order. When we told her what Brandon said she immediately apologized and took our order. She was so helpful and genuine. When we went to pay she said nope it’s on us you never should have been spoken to that way. We thanked her for not only the generous gesture but for her stellar customer service. Alessi saved the day and this review because this would have ended very differently. Thank you Alessi for restoring our love of DB!

Drive thru is efficient here. The cars move fairly quickly thru. They’re consistent with the other Dutch bros when it comes to flavor so no unexpected surprises. Dutch brothers has good drinks and portions for a fair price.

This is a morning must stop on my way to work! Staff is amazing! Coffee is life!

This location has the nicest, freshest, and polite employees that I’ve ever encountered. Even if you pull into the drive through in a grumpy mood, you leave in a good mood. The orders are always correct and all of their drinks are delicious.

Don’t get me wrong I love the drinks but please easy on the ice got 90 percent ice and 10 percent of my liquid not a happy customer

I was looking forward to trying their popping bobas so drove all the way to Stephanie branch as the one close to my house is close and under renovation(i think). Of course they're out of popping bobas. But no matter, you can never get in a bad mood at DB coz their staff are always cheerful and accommodating. And with their new app, there's more to look forward to getting your drinks at DB. Only thing is, there's always a line but the staff are quick to serve everyone. I just wish they have a sit in spot to enjoy your drink. Fave drink is their 911- 6 shots of espresso! You can never get enough caffeine!

We had the most amazing experience yesterday Friday June 7th around noon at the Dutch Bros on Stephanie. I think this involved every employee that worked there yesterday. As we drove up and ordered our drinks, our car died. We were so embarrassed. The girl kept saying it's okay don't feel bad it's happened before. They quickly closed the lane we were in. Then some of them came out and pushed our car back into the parking lot and backed it into a parking spot backwards so AAA could easily get to the engine. I walked back to get our drinks and pay for them but the girl would not let me pay. She said they're on us. You've been through enough. They tried to find us a place to sit in the shade because it was so very hot. Then another girl brought us two big glasses of ice water. Every staff member working yesterday was extremely kind and thoughtful. We're an elderly couple and after having a bad morning the staff's concern and consideration was immeasurably appreciated. They lived up to all of Dutch Bros beliefs. As usual our drinks were delicious. A HUGE THANK YOU TO ALL OF YOU

My mom told me the back story in how it was an Oregon thing started by 2 bothers & we had to see what the hype was. I was warned..once you go Dutch.. Starbucks who??? The name of the company threw me off at first.I had no idea what a bro-Ista was or why the line was so long. All I knew was whatever it was it must've been amazing .. The line was wrapped around the building but no longer than the Starbucks line..The " bro-istas " come out & we're delightful.They are knowledgeable & give a perfect amount of good vibes to start your day off right. The prices were significantly less than I expected to spend so I had extra money to leave a tip. For my first time I tried to play it safe by ordering the Golden Esgle I am now a believer.

I am a bit of a dutch bros addict, and this location is my favorite by far. I'm here allll the time (shamefully) and I love the staff. It's my dogs favorite too lol they're very nice to her. The wait times can be long but they go through the line pretty quickly for being in such a busy area. The people are so friendly to everyone that comes through. I've never had an issue, this place is the best.

I come here everyday but this morning was the worst experience ever! They had the line all over the place? There was no zig zagging! I came to the shortest line and they had 1 girl doing each side so it didn't matter. I had 3 cars who came after me go in front of me. The girls this morning were newer I asked how were they organizing and first I got mixed up excused which turned to a silent stare when she didn't know the answer. Then my drink was wrong on top and when I told her she handed it back as they started smirking holding in laughs. Very disrespectful and rude.

I decided to try Dutch Bros Coffee because they do have different drink choices than the competition. So many combinations and drinks to choose from.... The serving sizes appear larger than competitors? I know the small and medium drinks here are definitely larger than the certain competitor. The staff is nice, but they do have less snack/food items than the competitor. So far the experience has been good. Definitely worth trying out more drinks!

I order the Shark Attack Rebel as my go to, and every single time it tastes amazing. The employees are always so genuine and friendly

This is my go to Dutch Bros location! The staff is always friendly and attentive. Usually pretty busy in the AMs around 8 o'clock but the staff works diligently and quickly so the wait is never that long. They offer pup cups too, which my dogs go crazy for! Keep up the great work Dutch Bros and thank you for keeping me caffeinated. My go to drink is the 911 or a nitro cold brew.

01FEB2023 10:15 AM visit Review #14 of 2023 Met with employee Frost who took my drink order. Really awesome staff member. Ordered a Trixie Rebel Large hand blended for me, and a hot decaf Golden Eagle for my wife. The wait wasn't too bad, usual drive thru delay was about 7 minutes with roughly 8 cars ahead of me. Yes, I'm, still on my personal Rebel challenge. I've manage to try quite a few, and this Trixie was so freaking good! Almond, Orange, and Pomegranate. Who'd have ever thought these would blend together as well as they did? Looking forward to the next visit when I try another. If anyone has a recommendation, please feel free to let me know. 03FEB2023 9:00 A.M. Large hand blended Tricky Tre Rebel which is an Orange and Peach flavored drink. So far, no complaints!

Overall the service has improved. I've learned that it's better to go up to the window than sit on the drive-thru line when it's busy.

UPDATE 11/26/22: A couple of months ago I came to this Dutch Bros. after picking up my car at a nearby automotive shop. Now I am ADDICTED and go to Dutch Bros. at least once or twice a week. I come to this one on Stephanie when I need to go into work early since it's on the way there. My brain barely functions early in the morning and Dutch Bros. is always there for me whenever I need it! I was here every morning this week before the Thanksgiving holiday. I usually arrived at around 6:30am and there was never a very long line. But come 7:00am it starts to get really packed! The employees taking your order outside are always in a smiling mood and ask you what your plans are for the day. I always get the iced Golden Eagle here and it always hits the spot every time! If you ever come to Dutch Bros., I strongly suggest the Golden Eagle, whether iced, hot, or blended. It tastes so good! I love their holiday cups too. Keep up the great work Dutch Bros.! I will continue coming back!

I have to say my first time going to Dutch Bros. I absolutely loved it. All the workers were so very kind and very talkative they make you feel very comfortable waiting in line for your coffee. I recommend getting a coffee from there 100%.

Gotta get our coffee fix. My kids love this place! Sometimes the service is a little slow because they're so busy - my kids will wait because they can't get this in Cali. I don't go through the drive thru. the line is too long. We just order at the window.

The speed and customer service have really dropped here. Not sure who the manager is but they need some more help running this place.

Love coming here! I always get tea's energy drinks and coffees. I always get a black vanilla tea. Or the golden eagle.

Average coffee at best. The service was great but I do not understand why people rave about this place

Yay for warm coffee with this chilly weather! Drove up and got lucky just one care ahead but they took our order fast didn't even wait 10 minutes. Staff always so happy and helpful with suggestions they work great to move everyone without making us feel rushed while ordering. Just got there hazelnut truffle drink they have right now for the new season and its delicious. We also got the salted caramel breve and very tasty also not to sweet and yummy coffee taste. Thank you all for making our visits great all the time.

Just left this location and the kids on shift need to be called out. They are not being efficient and productive. This location use to be so well managed but now they are immature and unprofessional. Yes you should have fun at work but you DO NOT ignore the customers and continue your personal conversations. Put a pin it, because you are holding up the line, do not assume you know what the customer wants, ask. To the owner of this franchise location, manager and supervisor please take this opportunity to train your team on appropriate work habits and not ignoring customers

The staff at this stand (Stephanie) is extremely quick and friendly! I have been to several other stands in town and this one is faster than others and they make awesome suggestions.

Love Dutch Brothers, but this location is unusually slow. 25 minutes in line and I still didn't get my drink. Ended up just driving through. Other Dutch Brothers seem to have quicker methods

My fave location so far. The employees are so wonderful. Always smiling and willing to help. I just love their energy. ( maybe it's the coffee ? ) lol. Whatever it is. Keep it up y'all. I've been here many times and each time is better than the last. My go to drink is the picture perfect freeze. Delicious coffee with caramel and chocolate syrup topped with whipped cream. Yummy as always. If you need a reason to get outta bed. This is it ;)

I expected much more from Dutch bros. I'm not a coffee drinker, but occasionally I do want to try something new. Dutch bros was convenient and I decided to give them a chance. The drink itself was good. I got a cookie freze. However customer service was not to par. There's only 2 ways to order here: walk up to the window or drive thru. The drive thru had 2 lines which eventually merge into 1. One of the girls told me to line up to the right although the line on the left was 2 cars shorter. I listened and unfortunately paid the price... the two car behind me went to the left line and instantly got their order taken. I was very upset and eventually the same girl who told me to go to the right came to my car to take my order. I asked what was the point of her telling me where to go and told her my time was wasted. She said another girl should have take my order prior to her taking the other two car's order. That was not the case. By the time my order was put in, 3 cars that were behind me cut me and I wasted about 30 minutes in the drive thru. Anyways, the girl who took my order still asked if I would like to tip after I clearly was upset. This pissed me off more. Anyways, I'm probably not going to come where for a while.

Love Dutch Bros but this location does not meet the standards of the Dutch Bros experience.. coffee was wrong and then all of the sudden the guys attitude changed when I told him it was wrong and it wasn't a good change. He asked if I wanted it remade, and maybe expected me to say no?. I mean of course I want it remade how I paid for it! Actually ended up just throwing my coffee down the sink when I got home because it still was not good.. I think there was 1 girl there that was nice. The girl who took my order was obviously in training but the girl training her didn't seem like she had much interest in it, hence my order being wrong. Moral of the story will avoid this location if I absolutely can..

I don't come here very often but when I do it is good. They have a very wide variety of drinks and flavors. They have smoothies, shakes, coffee, tea, and more. You could try a new drink everyday and never run out.

My go-to Dutch bros! Always the best service when I come here. The staff is so incredibly patient, kind, and accommodating. My favorite coffee is from this shop specifically so if you're ever in the area, this is a must. My go-to coffee order is a sugar free cookie cold brew with soft top and cinnamon sprinkles! 10/10 As for the existing drinks on the menu, I recommend the cocomo (there is a sugar free version as well) and the golden eagle! Notably, Sidney is one of the best employees here!

Holding up the line waited for 15 min on one drink too busy talking to customers never coming here again

New location Henderson!! Lake Mead right by Fiesta Station. (Has that opened yet?) Of course you have the line....And....theres the ones work there that are so young that they are barely old enough to drink coffee and dong get the vibe... Yo, make sure when you apply here that you know this is not a regular place to get your coffee...the coffee and the staff are EXTRA. So don't you be unfriendly and not know how to direct the traffic or quit talking to your co-workers to run over to the car. It's chill. I still love ya. But, Ya'll there's some expectations of those who know the Oregon way....

We got two aftershock drinks with rebel energy taste good and will wake you up. Recommend it.

Cool!! A DB opened by our favorite duck park!! I've been here a handful of times now. Fortunately, I've never had to wait long for my drinks. The employees I've encountered have all been nice and my drinks are delicious as always. What more is there to be said, I'm a happy customer. Download the app to collect points for a free drink. You get a free drink just for signing up. You're welcome!

FINALLY...a Dutch Bros on my side of town! =) Sister told me about this location and my visit was a week after they opened. I knew there was going to be a line but I was still down for it. The crew anticipated the rush and had two car lines ready. They had people directing traffic to feed the two lanes. Orders were taken in the lanes and then you merged back into one lane to get to window to pick up your drink. The line moved rather quickly and there were 15+ cars ahead of me. The Dutch Bros friendly customer service was alive and well at this location. The vibe of the employees at every Dutch Bros has always been positive and I'm sure that's a big reason people return. The main reason is that their plethora selection of coffee drinks is unprecedented and consistently on point. I went with my usual large blended 911 and all was well. Tasty and blended perfectly to give me that 7-11 slurpee texture that reminds me of my childhood. lol Well, this was an easy review as Dutch Bros always seems to get it done. It's time to download their app to get their deals and promo action going. Enjoy!

Hardly any coffee mostly ice. Kinda of a rip off when you look at the price compared to how much coffee you get when the entire cup is ice.

Dutch Bros has arrived and is finally open here in Henderson! The drive up /thru spot is located here in the Stephanie Promenade Center on Stephanie between American Pacific and Trail Canyon. So this 1st time experience here. Got there and the line of cars approx 25 deep already snaking thru the parking lot at 5am! The signs and arrows will guide you around to the front where there's two lanes. It was 1/2 hour wait, so figure about 1 min each customer, not bad. There's also a walk-up window that a few people used.. so making note next time to park and try that service if it's this busy. Crew is pretty perky. I sure hope they implement the DB app soon so I can use it and the process will be much smoother and quicker, hence the lost star there. Anyways I always loved the retro vibe of DB! The menu made up of fun smoothies, teas and coffee of course. I like its unpretentious and no one throws me shade or corrects me when I ask for a MEDIUM size drink.. lol.. and today $3 for this yummy medium size Chocolate Mac Nut Breve w/coconut milk? I'm sold!

If the reviews are not enough to convince you that this place really knocks it out the park entirely...hopefully my review will give you that little push to convince you that after your first experience at any of their location, you will definitely be a huge fan of this chain! I've visited multiple locations easily finding their iconic blue drive thru building, and each location held it down when it came to customer service, speed and consistency of my order. I really like that they are much cheaper than Starbucks but also has a very wide variety of drink options that includes tea and even their own brewed version of a cold energy drink (Rebel brand). What sets this chain apart compared to Starbucks, is the obvious service you receive upon purchase to retrieving your order. The entire staff vibes with you no matter how insane the line gets, and its all worth waiting for your drinks because they seemed to perfect that they actually give a damn about their customers lol. I haven't had any bad experience from either location/visits and that is enough for me to give them five stars across the board. Overall, if you can find one nearby you give them a shot or two, you'll realize for yourself exactly what I mean from customer experience and such. But the main thing is how tasty their drinks are and that is definitely what makes me a fan of this chain.

Why did I have to discover this place, now I'm OBSESSED! The Golden Eagle, the Energy drinks, the amazing staff, the stickers, the fast moving line, THE AMAZING prices!!! I love Dutch Bros.

I love... LOVE Dutch Bros. My favorites always change but currently the Banana Cream Pie just does something spiritual to me. Stephanie to me is the best location. Friendly staff, great drinks. That's that :)

I come to this location several times a week. The drinks are tasty and the staff is 5 star! I always leave here in a good mood. Keep it up guys

I typically don't leave reviews, but i had to go out of my way to write this one. This location is by far one of the most inconsistent in the valley. They NEVER get the drink right, like ever. Even when they aren't busy it's doesn't turn out right. I just left and asked for cream and sweeteners in my coffee it's just straight black coffee. I get mistakes happen but everytime??? This will be the last time I come here, not sure whose in charge but you may want to swing by and check on how things are being run because this place is a train wreck

Dec 17 & 18: I went back again awesome as always, the quality of drinks and the people are always amazing. This time, I got peppermint cold brew and then blackberry soda. Perfect! Forgot to ask for no whipped cream but I got oatmilk and less sweet for the cold brew. Blackberry soda: something different and I love it also! Good amount of carbonation and it feels a little bit "healthier" than regular soda like coke, sprite or perrier since you can alsp request less sweet. There is a long line but they have several people taking orders (they come to your car). Even with the line, the wait is not bad. I saw the car in front of me went to the window in just 2 seconds (grab drink and drive) so the people at the window are also prepared. They are fast, good personality and great in making your drink yummy.

Came here at 8:32 pm on a Thursday and there was only one worker taking orders. I waited in line for 10 minutes just to get my order taken. The person taking the order had too keep going to the window to take orders there and then the drive thru.

Dutch Bros close to home, that's all I got to say. Now instead of driving 15 minutes for Dutch Bros, I can drive 5 minutes! Is that a dealbreaker? For me it is. Anyway, they're all the same and I mean that in a good way. Whether you get sugar/caffeine overloaded on the Annihilator or just grab a regular cold brew, Dutch Bros will serve you well. The line can be pretty sporadic in the sense it can be 2 cars long or 20 cars long but as long as everyone is ordering 1-2 drinks the line moves pretty quickly. Anyway, be sure to download the Dutch Bros app for free drinks and rewards. It's a great way to keep coming back here and emptying your wallet out.

When I saw them constructing this Dutch Bros, I got super excited. This is the closest one to me yet and the line situation here is probably the one of the best I've seen in the valley (there is only one other location I think is better). Like all other locations, the staff here is super friendly and knowledgeable. The line moves incredibly fast and I have yet to have my order mistaken. This has nothing to do with this location but I love the new app!!! Dutch Bros is the beeeessssttttttt!!!!!

Maggie is the best! She was super helpful and sweet! Did not let the 99 degree heat with hysteria-inducing humidity get to her mood at all! Huge kudos. This review is for her helpfulness and divine personality and her cute bucket hat. As for drinks. I always get an iced chai. It always hits the spot. Great consistency every time.

I have been consistently going to Dutch Bros since their stamp card days (rip), and was so excited to see them getting big and popular here in Vegas. I was filled with glee when this location opened up in Henderson. Now, if you have been to this location in particular, you will see how the staff has to redirect you about the parking lot in order to get in line. The layout isn't necessarily efficient, and the cars can get a little crammed as the parking lot is shared with many other businesses. However, they do their best to mark the drive through with signs, markers and friendly staff. The Dutch Bros culture used to be way more personable, to the point where the "broristas" and I would know each other by name and they were able to guess my orders. But, with the rise in their popularity and constant flow of customers, Dutch Bros isn't what it used to be. They do have an app but it is not user friendly. The app does not contain prices and is just overall a pain to use. I even spoke to a brorista at the drive through and she agreed that the app needs a lot of work. As for the pricing, Dutch Bros has always been super affordable and they have student discounts. With that being said, I was always used to my total coming out as less than $10. However, the pricing at this location is seldom ever the same. I have recently caught onto this trend and will be sure to take a picture of the updated menu with prices to use a guide. My go-to orders usually consist of a small, iced white annhilator and a medium freeze (plus a student discount). The totals have come out differently, and I am not sure if it is because they went up in prices or not, or if the wrong buttons are being pushed. I will be sure to update once I get the awareness and answer. Until then, I do advise everybody to ask for a breakdown of their order and order total! The drinks themselves are always delicious and consistent, and are always made to order. Since this is the only location by me, I will still hold out hope as I do love Dutch Bros. I suppose these are the prices to pay when demand grows higher alongside popularity.

Great service! The best customer service! The line seems long but goes very quick! I recommend the lattes or any ice drink!

besides they're basic plain coffees or anything lightly sweetened nothing about these drinks even resemble anything considered "coffee" (americanizing coffee has destroyed it)....i got the vampire large drink one time and IT HAD OVER 100g of sugar in it. one sip and i could tell i was going to get a cavity from it it took me a week even drink it because i had to just pour a splash of it here and there each day in regular plain coffee to even drink this crap places like this are part of the reason americans are so far and getting fatter every year. drinking this will for sure lead to diabetes make your own coffee at home for pennie's and control the additives...jesus!!!

Service at this location has went downhill from what I was previously. Had 3 cars that came after us get their orders placed first. When we told Sierra who was taking orders in the drive-thru she could care less. She had a bad attitude. Customer service was horrible.

I love dutch bros and the service is amazing. Unfortunately going to this location was not the best. I get coffee every day before work and me and the employee started talking about work when she simply asked me what I did for work. I told her what I do and her response was my job is useless. Working in healthcare for almost 10 years and making sure I help people everyday is my career. It's very sad to say I won't be going to this location anymore. ):

Was very excited to find Dutch bros all around the Las Vegas area since first trying in Santa Maria. Line moved quickly through the drive thru, employees were friendly and I was really excited to get a frosty drink after spending the day at the inflatable water park in the 116 degree heat. Ordered the cabana rebel, freedom freeze and camp out freeze. All were good, except there was no whip cream on the freedom freeze and the cabana rebel was sooo sweet I could not drink it. Nor did it taste like pineapple coconut. Wouldn't recommend that flavor. Other than that, Dutch Bros is pretty consistent.

Not a huge Hot Chocolate fan, i mean, i like it but meh, can do without it. That being said ....their Hot Chocolate with toasted mallow....this is the shit they make for Santa at the North Pole, OMG...HOOOOOKED!!!

This place is the best place to start the day I use to be the first customer every morning at 5AM now that I am retired I go twice a day my dog love their Pup a Chinos