Marina L.
Yelp
I went to Each Peach on 5/9/20
Let me just begin by saying that I can't even recall when I was treated so rude at a store, let alone a neighborhood store.
The sign by the cashier said, Don't touch if you are not going to buy it! I should've snapped a picture of it. Seriously. What happened to the tone? A live person might snap at you due to stress or their own issues, but when you put a sign, you have time to think about the language you're going to use.
Speaking of snapping. The whole experience was just so unpleasant that it left me with a pit in my stomach.
There's a line to get inside, it's how it is now, we all get it. When I joined the line, there were only 6 people in front of me, and I waited about 25-30 minutes to get in. The cashier, an Asian girl (I'm using this to identify the person, nothing else. I'm Asian myself.) was so extremely rude to me and then to the next customer, that it just left me speechless and unprepared to address it on the spot. We were trying to be considerate and quick and not hold the line of people still waiting outside.
When I pointed out that the item she just ran costs almost twice of what the price tag says, she just quickly looked at the label in the fridge and said, it's probably sold out, do you want it? I bought it, because I felt bad. The total time I spent inside the store was 5 minutes.
While I was looking at things at the store, she was using very short phrases like, Are you done? in a very unpleasant tone. And when the next customer came in, she basically told me to leave. It's one customer at at time!
The TONE!!!
She used the words "please" and "thank you" exactly ZERO times, while just rushing customers with her unfriendly attitude. Believe me, I know the difference between neutral, polite and unfriendly. No consideration for the fact that people spent a long time to get to this store to give them business.
Since when did we start treating customers like that? Especially when the prices for ALL items, including the very ordinary (not gourmet or artisanal) are at least twice as high. I heard some other customer say, this store is doing price gouging in this situation.
It was my first time there, I waited in line for a long time, I was determined to check it out and support the local shop.
It's not like there're no other stores to buy food, of course I prefer to walk a mile to Trader Joe's where there's always a friendly and warm atmosphere, and that transfers to customers.
These are difficult times, and essential workers are stressed out, and so are we.
We are all in this together, and we'll pull through! It's easier to do if we treat each other with respect. The attitude and prices at Each Peach don't reflect that.