d e.
Yelp
I am a big fan of Zabar's but I am much more often in that neighborhood than in E.A.T.'s, so I had actually never been to E.A.T. until yesterday night. A friend noticed there was a TooGoodToGo bag and she wanted to have it at work, so I offered to get it. I was unlucky.....on my way, at about 5:30, there was a sudden downpour and I was umbrella-less, but within minutes it stopped and I got there at 5:40 -- to TooGood pickup time window ended at 5:45. But the door was locked !! though the store closes everyday at 6:00.
Fortunately, or so I first thought, the EAT toy store next door was open. I said, probably rather breathlessly, that I was to pick up a bag next door by 5:45 so "why was the door locked ?" The store clerk said, "I know nothing about that," but he called over...and I was told they would open the door for me.
After a few minutes standing outside, they did, telling me they had decided to close early because of the rain. This made absolutely no sense to me, the rain came down hard for maybe 5 minutes, but then stopped completely. There was no threat of a tornado or a hurricane, or even more rain....what business closes at least 20 minutes early because it is raining momentarily ?
Since the TooGoodtoGo pickup time ended soon after I arrived and since I was asked how many bags I was picking up, it suggests other people would still need the door open to do just that.
The toy store clerk came out and told the EAT staff I had been very rude because I had said to him, "Who closes a store because it is raining ?" and then he said, "You are getting free food, what are you complaining about ?" He had indeed claimed not to know what I was there to get and I reminded him that TooGoodtoGo is not free, just reduced in price so a store will not throw products away....
I am sorry if showing up in time to pick up food you have paid for is rude, but that is a good summary of how EAT feels about customers. The above reviews that mention high prices just confirm the experience I had.
Back to Zabar's where something like this could not have and never will happen.