Ashwin Mungar
Google
Eataly is a vibrant Italian concept that offers far more than a typical coffee shop. The variety is impressive—freshly baked pizzas, sandwiches, salads, pastas, desserts, gelato, and even gourmet chocolates. The displays are beautiful, and the food quality is genuinely good.
I ordered a flat white ($6.90) and a spicy salami pizza ($9.90). The pizza was delicious but had to be eaten right away after heating, which meant I had to eat standing up while waiting for my coffee, which wasn’t ready yet. Altogether, I paid $18 for a small pizza and a coffee, which feels quite pricey, especially considering the lack of table service and limited seating organization.
The main downside is the seating. There’s no system in place, so you often see one person taking up a table for four while others are left standing. I personally ended up spending about 45 minutes eating without a proper table. Tables are rarely cleared promptly, which only makes the situation worse. In the middle of the restaurant, there’s a big central display with a shared table, but it feels like wasted space. Smaller single tables would work better, especially since many people come here to work on laptops.
The concept itself is excellent, and the food and coffee live up to the brand. However, for a place charging nearly $20 for a quick pizza and coffee, the service and seating really fall short. A bit more attentiveness in clearing tables and reorganizing the layout would elevate the overall experience to match the Eataly brand name.
#AshCertified: 3/5
✅ Great coffee & authentic food
❌ Pricey for what you get, service & seating need improvement