Eaton HK

This was a very well located hotel, close to transport, restaurants and shopping. It was very easy to go anywhere in Hong Kong from here. Room was very nice and was serviced very well daily. There were many restaurant choices but we only ate occasionally in the food hall which was very good. Terrible baby was A very nIce ace to relax and enjoy a drink. Overall I highly recommend this hotel especially for the location.

Being diagnosed with coeliac disease makes finding food in Hong Kong quite difficult. Finding gluten-free options in the bustling streets, as traditional dishes often contain wheat-based ingredients. However, at Astor in the Eaton Hotel, they serve a breakfast, lunch, and dinner buffet that tries to accommodate allergies with labels and various food restrictions (more labelling would be even better). My family and I decided to have breakfast there, and I was amazed by the variety. There was everything from a fresh-juice stall to a coffee shop brewing on-site, Chinese cuisine, desserts, and much more. The wide selection and safety measures make Eaton Hotel’s buffet a must-try and a very secure choice for anyone wondering what they can eat during their stay in Hong Kong. At the buffet, my experiences were worthy of high praise. With exceptional food and an endless amount of plentiful, I couldn’t stop eating. After trying a bit of every cuisine, I felt satisfied and well-fed. Every morning, I woke up excited, knowing an amazing buffet awaited me. Additionally, alongside fantastic accommodation, Eaton Hotel features a highly acclaimed restaurant on its ground floor, called Yat Tung Heen. Like the buffet, they offer separate menus for gluten-free diners, and staff clearly state whether each dish contains allergens when asked. Yat Tung Heen offers a traditional Chinese dining experience but can cater to those with allergies. In summary, Eaton Hotel provides not only excellent accommodation but also fantastic, allergy-friendly food options of all kinds. Just below this fine hotel is Yat Tung Heen, which presents a gateway to a variety of delicacies where you need not worry about dietary restrictions, as they have it all covered. Visiting this restaurant always makes me thankful, because not many Hong Kong restaurants look after allergies as well, and those that do often don’t serve the best food. That’s not the case with Yat Tung Heen—they continue to delight my taste buds. In conclusion, if you’re ever heading to Hong Kong, I highly recommend this place, as it offers delicious food and is very accommodating to various dietary needs.

I had two memorable experiences during my 4D3N stay. First, Assistant Manager Clinton left a very strong impression on me. He helped arrange an early check-in, which meant a lot because I was exhausted at the time. He was also extremely friendly in recommending nearby attractions and even pointed out where I could find 臭豆腐. He noticed my birthday was the day after I checked in and arranged a surprise cake for me. It was incredibly thoughtful and made me feel genuinely cared for. Second, I would also like to compliment the housekeeper (unfortunately, I didn’t get the chance to ask for her name). I met her on two consecutive days, and each time she greeted me with a warm smile and kindly asked if I needed housekeeping. Her attitude was consistently polite and welcoming. The room size was just right, and I loved the thoughtful design details, especially the pin notice board. The staff at Eaton are not only professional, but genuinely warm and caring.

I had a lovely stay there. The room size was not very large, but I think it a standard room size in Hong Kong. The breakfast was delicious and so many options. The room was clean. The children absolutely loved the bunk beds. The location is quite good, just a short walk from the Jordan MTR station. The reception was very helpful and the service was excellent. The hotel is on a corner street, and there is a 7-Eleven directly across the road. The hotel also has a food hall on the lower floor that opens at 11 AM. The food is delicious and very convenient. It's great to be able to go straight down to grab a meal after a tiring day of sightseeing without having to walk far. The hotel also features a bar, a gym, and a small swimming pool on the rooftop. If it rains or there is a thunderstorm, the hotel staff will close the pool to prevent lightning strikes. Thank you for a delicious birthday cake.

Very clean, spacious with 3 great single beds. Soft and hard pillows. Very nice. The food court right below the hotel is convenient and fantastic for hungry travellers. Highly recommended. The service by the staff, especially the foreigner staff, is very very good. Thanks!

We stayed at Eaton HK for 8 nights as a couple with our 1‑year‑old. The hotel placed us on the 7th floor, directly above and facing the bar and restaurant area. Unfortunately, parties were held almost every evening, including weddings and a Halloween event, with loud music continuing until late at night. We raised our concerns several times, but no effective action was taken to make our stay more comfortable. As the weekend approached and it was clear the noise would only increase, we decided to check out one night earlier. The hotel agreed to refund the unused night, and we are waiting to see the refund processed. The room itself fell short of expectations. It felt more worn and dated than expected, and the bathroom was quite old‑fashioned and not entirely suitable for a young couple with a child. While the housekeeping team was consistently attentive and did their best to accommodate our requests, we still had to repeatedly ask for an extra set of towels for our toddler. For the same price, we have stayed in other, more renowned hotel brands in Hong Kong, but decided to give Eaton HK a try because we appreciated the values and positioning the brand represents. Unfortunately, it turned out to be a mistake we will not make again. Overall, despite the kind housekeeping staff, the combination of constant noise, aging facilities, and lack of response to guest concerns made this stay disappointing compared to what we had hoped for.

Exceptional Service from Haider! Our global company team, with members from the USA, India, and beyond, recently stayed at the Eaton HK for a business trip. While the hotel itself is fantastic—great location, stylish rooms, and good amenities—it was the service from one individual that truly made our stay exceptional. That person is Haider from Converge. He was an incredible resource and guide for our entire group. He patiently answered all our questions about Hong Kong and provided spot-on recommendations. His help was especially invaluable when our Indian colleagues were looking for a taste of home. Haider directed us to an absolutely fantastic Indian restaurant that was a hit with everyone, regardless of nationality. It solved a major dining dilemma and brought the whole team together. This level of thoughtful, personalized service is what separates a good hotel from a great one. Thank you, Haider, for going above and beyond to make our international gathering so smooth and memorable. We highly recommend Eaton HK, largely thanks to staff like him

I had a fantastic stay at the Ethan HK in Hong Kong. The location was perfect, service great, and the Food Hall in the basement comes really highly recommended. My room was immaculate, with great views. It is close to Metro stations as well as bus routes with ample local markets in the area. I will definitely stay here during future visits to Hong Kong.