H K
Google
I came to this location today around 1:15 PM. I live nearby and have been a regular customer for a long time — I always buy bagels here and have never had any issues. There was a paper sign on the door that said “Cash Only.” Okay, no problem.
When I walked in, two women were inside — one younger, cleaning, and one older. As soon as the older woman saw me, she just walked out of the room. That already felt strange. I asked the younger one if they were open, and she said yes. So I asked if I could order, and she said yes again.
A few minutes later, the older lady came back and, without even looking at me, said loudly, “What does the paper on the door say?” I wasn’t sure if she was talking to me or someone else, but then she turned toward me with a rude tone and said, “As you can see, we’re having power issues — we can’t do anything, it’s ringed out.”
I replied that the sign on the door only said “Cash Only” — it didn’t say “Closed.” I had asked several times if they were open, and I was told yes. She then said, “Do you even have cash?” in a very dismissive tone. I said, “Yes, I do, but after this attitude, I don’t feel like buying anything anymore.”
I also mentioned that I live right next door and have been a loyal customer for a long time. I’ve never been treated like this here. Honestly, I was shocked and really disappointed. Today, they lost not only power but also customer service.
This experience left me feeling hurt and upset — it’s not about the bagel, it’s about basic respect.