El Camaron Taco

These tacos were A M A Z I N G!!! If there is one thing I have learned and appreciated about Covid is the art of getting creative and becoming so disciplined that it clearly shows in your work. The tacos were that amazing because not only do you get your variety of toppings but you also get them fresh :). Their crunchiness, the spiciness, the juiciness does not disappoint. Clearly, they know what they are doing. The combination of convenience and fun cuisine has made this culinary duet an excellent pick for my partner and me whenever we don't want to engage in eating out. Thank You guys :)

First time ordering from El Camaron and I am completely satisfied. Packing, toppings, flavor, delivery, value beyond to what I expected. The Brisket and Shrimp Tacos by the dozen where great for our Taco Tuesday date night! Thank you

In support of the ATX Local Picnic Event we ordered tacos from this amazing start up. Love their story and resilience, and the tacos are pretty damned good, too. Easy to navigate website. We chose the brisket and potato tacos plus apps and sides. Delivery to the house was right on time. Followed the instructions and popped the tacos in the oven. While waiting for them to cook, we chowed down on the prickly pear shrimp ceviche - should have ordered more, it is that good. Delicious! The guacamole is pretty tasty as well. Mixed up the street corn and pulled the tacos out of the oven. Crispy shells with a very interior Mexican filling (this is not Tex-Mex). Really good. Creative menu with quality ingredients. A very pleasant variance for Taco Tuesday. Prices are on par with anyone else of similar quality (if you suffer from sticker shock on first look, do the math). We'll definitely order again and sample the other menu options. And more ceviche. A lot more ceviche.

I've ordered El Cameron 3 times in the past few weeks of quarantine and each and every-time ! It's been delicious each time! Beth, the owner, was incredibly communicative and let me know when the order was on my doorstep. Get the marg mix! You won't regret it!

The whole experience was amazing--from the delivery person dropping the order off at my door (and respecting social distancing) to assembling the tacos. I especially loved the shrimp tacos... and added a little tequila to the delicious Agua Fresca

I ordered from El Cameron on 5/4 for delivery 5/5. I want to say that I was encouraged to order from them by the glowing reviews they'd received in Conde Nast and Eater and the fact that they were prominently featured in Eater as a great place to celebrate Cinco De Mayo. I had realized that in the shelter in place mode that my cooking had lacked meals that were inclusive of Latin (especially Mexican) cuisine and I found myself craving tacos. I was excited by the website and pictures and looked forward to an amazing meal to celebrate an important work milestone. I instructed my partner to not bother cooking for the evening. Unfortunately, my food order didn't arrive. I phoned and left a message on their line. I did not receive a return phone call instead I received a text message an hour and 15 minutes after my delivery window (which was from 6-8 pm) stating that the delivery driver had been in an accident and that this affected their ability to deliver food. I felt bad about this circumstance, but I was frustrated that more immediate plans for communication with customers had not been put in place. By the time I received the text message, it was too late for me to order elsewhere and I was left to prepare a desultory meal that in no way was what I had in mind to celebrate the day. To their credit, I was offered a 25% discount or the possibility of a refund. However, I replied asking for a bit more of a discount credit (I and other customers I imagine were severely inconvenienced) or a refund. That text was not replied to for another 30 plus minutes. I was assured a manager would reach out to me the next morning to either offer a larger discount or process a refund. Alas, I did not receive a message from anyone the next day (5/6) as promised. Given the snafu, and what I felt the poor response to it represented, I was no longer interested in food from El Camaron and simply wanted a refund processed. Most importantly, I did not feel that I could trust that they were sufficiently organized as an operation to ensure that orders could be processed in a timely manner and that emergencies could be properly attended to. Furthermore, I was irritated to discover that the charge had gone through on my card, and that no one from the restaurant contacted me to deal with my concerns. I want to reiterate that at no point did I receive any additional contact from the restaurant. I understand that this is ultimately a pop-up operation but this kind of inattentive customer service seems like a glaring weakness. Instead, this morning (5/7) I received an e-mail noting that my card would be refunded the full amount. I will be attentively watching my account to make sure the refund clears. I am sure the food from El Camaron is excellent. I want to support local restaurants and caterers during what I know to be a difficult time and I have ordered without issue from other venues either using partnered services or their own in house delivery. However, the way that they handled this situation leaves me underwhelmed and suspicious that they can handle the increase in traffic that must surely be happening as a result of the glowing press they've been receiving. If they can work out these logistical problems and improve their customer service, I am sure they will have a successful run in what is left of the Austin restaurant scene post-COVID. Unfortunately, that business will not be coming from me.

My friends and I wanted to have a virtual fiesta night so we each ordered a party pack for catering/delivery. First of all, the food packed really well and easy to heat up! Secondly, IT WAS ALL SO DELICIOUS! Thirdly, the blood orange margarita mix was absolutely amazing! Highly recommend ordering food from this place.