Chad P.
Yelp
July 19. 2025 1:30 pm 2.9 stars.
A conscientious server saved the day.
A wise diner once said "If you're craving something in particular, don't go to some place that you've never been to before." Wiser words than this have never been uttered.
After reading some misleadingly good Yelp reviews and ignoring a few bad ones, we were off for the first time to El Mono.
I planned to share my wife's dreamed about rotisserie chicken with her and a fried calamari plate. At the last minute my son joined us and had an Angus burger and Yucca fries. We dined family style.
When we arrived, we decided to sit outside to avoid the din of diners chatting over slightly too loud mood music. The setting outside felt a bit like a parking lot covered with a roof though. Some dying plants, a bit of litter about. Cold breeze and traffic noise blowing through. It definitely does not feel like a "dining out experience". We chose to take our chances with the indoor din.
Inside, Mono is very cheerful. The bright wooden tables all look inviting. The staff moving around with their hello's and
smiles. A charming server, Bella, with her smile and a warm welcome, brings us home made corn nuts to snack on.
We place our order and within 20 minutes we are snacking on a suprisingly large, tasty plate of calamari and enjoying, for our first time, yucca.
We snack about 15 more minutes and our half chicken with rice and salad is here. The salad is covered with onions. I'm allergic and will skip that. The chicken looks pretty interesting. I wonder what makes rotisserie chicken that color?
And then all dining Hell, at first slowly, and then like hurricane, breaks loose.
As my wife is wrestling to cut the both of us portions of chicken, I see my son's burger coming towards us and I notify him.
Wait. What? I'm wrong?
The server (not Bella) turns left with a burger and heads to another table. That table rejects it and the server takes it back to the kitchen. She has a discussion and 15 seconds later, here she comes with that burger again and she gives it to my son.
The Angus burger looks like a masterpiece. Two huge meat patties. Veggies and melted cheese. They even threw a fried egg and I think fried plantain in there.
Some new customers with a dog arrive and sit at the next table. Is this damn place Dog Friendly? My wife is afraid of "those filthy biters" . The puppy is on a leash at least. Good.
The woman let's the leash out. The dog comes towards my wife and I had to yelp at the mother of the fur baby to pull her child in. Bad.
Now my wife has conquered that chicken and I take a bite of the drumstick. It tastes like S**T. Too much SALT. I'm not talking KFC or Popeye's chicken salty. I'm talking almost salt it up so it will stay preserved without refrigeration salty.
Now my wife loves to put salt on everything. She thinks soy sauce is an every day spice and even she says it's too salty and won't eat it.
Ok. I'll skip the chicken and eat the rice and some of my son's beef that he pulled out of the thick burger. I chew the beef. What?! It's way too Salty. My son says it is the saltiest burger he has had in his lifetime.
I decide to eat the rice. Take a bite and it tastes ok. How can plain white rice be salty right? I take another bite and strike three on the food. It is not salty but there is some very unpleasant (to me) sauce under and soaking into the rice.
Our party is finished eating and the three of us are chatting. I'm feeling a little annoyed but I dont want to take it out on Bella. She seems to be the best thing about this place.
I excused myself to use the one restroom. It is a "choose your own sex" restroom. Darn. Its occupied.
I walk back toward my table and see a female employee exit the restroom. I go in. The restroom floor is littered with many formally good but now waisted eighth inch thick piles of seat liners.
I look at the toilet and Crap! Some woman has hovered over the seat leaving -well you know.
I dont know if that exiting employee was the culprit but she sure as hell should have remedied the situation.
I hunt Bella down and in a calm shaking voice explain about the chicken, the burger, and that hoverer.
Bella springs into action and takes care of everything. Her employer should have several more like her.
First she gave heartfelt apologies for shoddy work that wasn't her fault.
Next, she quickly assembled a team to clean up after the hoverer.
Then she comps the two s**ty dishes even though I told her earlier I wasn't after that, and brings us two delicious complementary deserts. Flan and some fancy ice cream. Lastly, she also smartly gave each of us a ticket for a free appetizer on our next visit.
We gave all tickets to our son. It is highly unlikely I will be back with my family but my son might go with his friends.
On our way out, in come more customers with another canine fur baby.