Eric A.
Yelp
The service was terrible! We went to the BOA Winter Village looking for the genuine NY Holiday experience, but got the nasty NY experience instead. When we complained to the young man who was serving us about how we were being charged more money for the same food items as the people who were in front of us his answer was he didn't give a F**k. Tell me why the White tourist family can order items off the menu but the dark Hispanic's have to pay the full price. And the manager who was standing right there wasn't any help either. Kayla, who refused to give me her last name did nothing to correct his behavior. Regarding the hot chocolate, don't waste your money. I've had better at Dunkin Donuts, and if it's churros you're after there are some Mexican vendors on the street that have better tasting and less expensive items for sale. The Winter Village is beautiful, take the time and visit at least once, but steer clear of this place. I'll be following up with Bryant Park Corp regarding this vendor.