Heather B.
Yelp
Firstly, I want to say that El PinchoTaco is pretty dang tasty and their tacos are close to what you would get in Mexico! Being that it's just a few minutes from my house, I should come here more often!
I've been here two or three times (to order takeaway, not to dine-in). And I'll definitely keep coming back. However, I'm not giving them the full 4 or 5 stars they deserve because they have messed up my takeaway orders each time I've gone here. And I'm not giving them 3 stars because (see below). So, I want to warn all you fellow Yelpers and those just perusing the website/app to find a yummy place to eat! My warning is that if you get a to-go order, please open it up and make sure it's correct! You don't want to drive all the way home, get settled in and ready to eat, only to have to interrupt your meal to return a wrong item. Sigh.
This time around we ordered the 5 tacos for $15. We wanted Al Pastor, Lengua, Cabeza, Pibil, and they were out of Nopales, so we got Carnitas instead. Sadly, the Al Pastor taco was not included and instead we received Barbacoa. The Barbacoa was delicious, don't get me wrong! But I was very much looking forward to Al Pastor (which is one of my fave types of tacos).
The other item that was incorrect was the kid's cheese quesadilla. This is the reason I dropped them from 3 to 2 stars. Not only that, but they didn't include the sour cream for it that I requested! Nothing is worse to a parent than when a kid's meal is wrong in a takeaway order! Nothing! Because everyone else gets to eat, except for the kid who is devastated that their meal is wrong (and y'all know kids can be dramatic!) So parents have the choice of either eating in front of their starving child (who is now not just hungry, but is absolutely FAMISHED!) or we can choose to go back to the restaurant to correct the order and come back home to our own (now cold) food. I suppose the other options are to make something at home (so why did we order takeaway if I have to cook?) or go out to another place to get something acceptable to the child (again, a waste of time and petrol). I'm telling you, if the kid's meal is ruined, there is no winning solution for the parent. Lose-lose, all the way.
Since this isn't the first time I've had an incorrect takeaway order, and since two items were wrong in this particular takeaway order (the kid's order being one of them), I'm giving them 2 stars.
Again, their their tacos are delicious! I want to give them credit where credit is due! And their Micheladas and other drinks are also very tasty! But please, whatever you do, check your takeaway orders before you leave, especially if it includes a kid's meal.