Jack M.
Yelp
I'm sorry, I don't get it. You see I ordered the flautas, and what do flautas normally come with like their cousins the rolled tacos? Yes, you guessed guacamole or chopped avocado, but no this place figures putting a glob of sour cream a top calls for success.
So yes, this is what happen to me, I ordered them, they came, and I told the lady that I do not like sour cream, and not especially with the amount they put on them. She simple stated, well that's they way we make them, and I stated again, but I don't want nor like sour cream. You know, thinking that she was offer to re-fire the me a new order. She just repeated and said they only put guacamole on their rolled tacos. I was like, these are rolled and have beef inside them, you know like rolled tacos. She was not going for it, so I asked for a heaping pile of napkins and a plastic knife so I could scrap off all that freaking sour cream, just look at the pictures and see for yourself, how much they put on them. Even if I liked sour cream, it still would of been way to much.
In the end, I scraped off the most I could and even wiped them firmly with paper towels to get the most of the cream off. You think just making me a new order with out the sour cream would of been easier, but noooo.
Anyways, to my dissatisfaction they were not as good as I thought they were going to be. The beef was tender but was under seasoned and did not provide much flavor. Also, as the story goes, they were missing the guacamole, perhaps some shredded lettuce and chopped tomatoes as well. They need to rethink the way they prepares. I've been around long enough to know that a heaping pile of sour cream does not make things better..
By the way, what ever happen to making your customers happy. I mean I paid for the meal and the three flautas were not cheap at $8.95. Let's do better!