Jasmine C.
Yelp
If I could give zero stars I would. However, considering that they do have some pretty good music and I was able to see one of the hot Asian DJ Animale over the weekend, this place deserves at least 1 star.
My friend and I came to the after-party for North Coast festival at Electric Hotel a little after 12. We waited for a while for the top DJs to start playing. It was pretty nice to see Animale up and close but towards the end of the night when DJ ookay started playing things started getting a bit weird.
My friend and I were leaning against one of the wooden pillars in the VIP lounge when one of the table service girls stampede over my feet. Having stood for a couple of hours prior at the festival and walking back to downtown afterwards, I was already exhausted. It hit me like a lightening, my feet weren't fast enough to escape her ferocious steps as she pounced over to get her VIP guests their order. Just when I thought I would let her know what she had done and tapped her by saying ' you stepped on me', she flung her head around and yelled towards me, screaming ' GET THE F*** out of my way!' I quickly told my friend what had just happened and she asked me if I was alright while confronting the service girl (her name is Caitlyn).
Being the stuck up and unpleasant person she is, she pounced on my friend upon returning to the table area and shoved her towards the bar. Luckily, my friend had a wall of guys behind her to catch the almost catastrophic fall or I don't know what would have happened!!!
I was astounded by what had happened but decided to not react quickly and stayed calm. I'm not sure what her role is at this nightclub exactly, but being in the service industry, especially on a VIP host/server level, she acted unprofessional, biased, condescending and disrespectful to patrons. I am assuming this likely occurred because we are females and of Asian ethnicity that she acted this way.
I frequent several nightclubs in the river North area on weekends and never in my life have I received such appalling service and attitude from anyone.
Knowing that there are little chances the club will do anything about this ( her being the VIP server/host rolling in many dollars bills and protecting their staff), I am still outraged and urgently need to let other patrons who frequent or will be frequenting this establishment to know about her behavior towards ANYONE not part of her HIGH-END table service as well as to warn anybody who tries to get a table with her to stay FAR FAR away! She is shady and does not deserve your MONEY, TIME and ATTENTION!. Be warned!
Last but not least, another part of this club that was not to our liking were the securities at the door. Despite both securities at the side alley entryway and the entrance to be agitating and short-tempered towards club patrons, the guys checking people in for the ticketed part of the night were extremely offensive. I find that as a guest at your establishment and also being a female, one should at least have the courtesy to communicate politely, especially if there is a reason that the guest might be objected and need to be stepped aside for further assistance.
I strongly encourage the owner of this club to re-examine the staff they have on hand and to carefully inspect if their staff is meeting the policy and procedures that need to be met while serving their patrons.