N Ben (Mr.Q)
Google
Loved the room, amazingly decorated with a great ambiance that fully immerses you in the theme. The design and setup were top-notch.
My only critique is directed toward the game master. On two occasions, we were given unrequested clues. We did not press the hint button or request assistance, yet hints were provided anyway. Most notably, the final puzzle was completely solved for us, with the answer displayed on the screen, while we still had 8 minutes left.
This was my partner’s first escape room experience, so it felt normal to him. However, having completed over 130 rooms myself, I found it extremely disappointing. I mentioned it at the front desk, and the explanation given was that we were struggling. But that’s the point of an escape room, figuring it out is the challenge. Giving away the solution defeats the entire purpose.
Additionally, the final clue was provided immediately, without delay. The clue before that had already been written down in my tablet, which makes me believe the game master wasn’t fully attentive to our progress.
Great location and solid company overall, but the experience was unfortunately diminished by the actions of the game master.