Fairgrounds Craft Coffee and Tea

I’m not the type to write reviews like this, but after my experience today, I feel compelled to share because I no longer want to return if this particular employee is working. I come here every day without fail—it’s my new go-to spot. I always order the same thing, spending $30 or more and leaving a tip. I’ve enjoyed coming here daily until today when I encountered an incredibly rude employee. The employee in question, a girl with black hair, pink streaks, and a septum piercing, was unpleasant from the start. After placing my order and tipping, I politely asked for pup cups for my dogs while waiting for my food and drinks. She ignored me, so I waited, figuring I’d ask again once she wasn’t busy. When I noticed she wasn’t doing anything, I asked again, “When you get a chance, can I please get the pup cups?” Her response was, “We don’t do pup cups.” I explained, “I’m here every day, and my (100lb) dog gets pup cups every time.” She replied dismissively, “Well, I personally don’t do pup cups because they’re bad for puppies.” I then asked, “Okay, can I buy some whipped cream instead?” She said, “No, there isn’t a way to buy whipped cream.” I responded, “Well, they’re my dogs, so can I please have pup cups?” At this point, she rolled her eyes, reluctantly made the pup cups, and put them on the table without a word. I thanked her politely, but she completely ignored me. I let that go and waited for my food, but when it was ready, she slammed the bag on the counter so forcefully that the chips from one of the bags spilled into the main bag. She didn’t apologize, and I didn’t say anything, but her behavior left me feeling frustrated. To top it all off, our sandwiches were wrong—she forgot to add cheese. What’s more frustrating is that a quick Google search confirms that small amounts of whipped cream are perfectly fine as a treat for dogs, but it’s not her decision to make for my pets. I’ve seen another review about a similar experience with an employee at this location, and I wouldn’t be surprised if it was the same person. I’m incredibly disappointed because this place was part of my daily routine, but I won’t be coming back if she’s working. Her attitude completely ruined the experience, and it put a damper on my day. The other employees that have helped me in the past here are delightful however. It’s a shame someone like her works a customer service job that she clearly isn’t cut out for if she can’t help being rude for no reason. i included pics of the no cheese and also never seen a sandwich cut like this, but I just wanted my cheese lol. And the chips that filled the bag so I just had to rip open the bag to eat them.

I’ve walked passed here a lot so I was happy when my friend suggested we come for coffee one morning. They have a great oat milk matcha latte and yummy pastries. It’s usually crowded indoors when I walk by so it’s nice they have outdoor seating for nice days good

Cute coffee place with plenty of seating both inside and outside. The coffee was good, and the place is nicely decorated and clean. It's a great spot for working or studying.

Fun and creative themed coffee shop with excellent choices of local and national specialty coffee. Not pretentious, but they know their stuff. Baristas were friendly and the vibe was nice.

Fairgrounds is really just a Starbucks pretending to be a "community". I dunno about you, but my community isn't made up of $18 bags of coffee or $11+ breakfast sandwiches. I can tell you this much, the coffee is fine, its better than Dunkin. But thats about it. The food is... misleading. If you think 4 tater tots, 1 slice of bacon a, pound of sauce and a fried egg is worth $11, well, this place is right up your alley. And don't you dare ask for anything custom to your food, they'll charge you for it and then not do it. Ask me how I know. Last thing to note, its mostly staffed by children who haven't a care in the world and are oblivious to contextual clues. Occasionally you'll find an adult behind the counter and the service is drastically different, hence the extra star for having someone competent providing service.

Nice cute coffee joint in Chicago downtown. Not much crowded and with outside seating option to enjoy the summers Although the place has it own cute pretty ambience, drinks/coffees are just average and food is below average I recommend to explore other places if you’re choosing this just to have your coffee or breakfast.

Always stop here before heading home for the day! The coffee and meals are always consistently delicious and reasonably priced! The atmosphere is extremely warm and welcoming and inclusive! They have lots of regulars and for good reason! Huge fan!

I wish they give their coffees in the ceramic mugs! I miss having it in actual coffee mugs wherever I go. They have a good local coffee shop vibe with a variety of coffees and matcha on the menu to try!