Antonella C.
Yelp
As you all know, the YELP stars always get me. This said, this review is based also on events and I would rather give it a 2.5. Yes, I am sorry to say it, and I cannot believe the Fairmont Mac Brunch is to this point. Since 2004, when we moved to YEG, we proudly and happily brought our friends and family from the US & Italy here for brunches: Birthday, NYDay, Easter and for holiday days. This year, the combination of Birthday and Boxing Day on the Sunday with a dear friend in to celebrate with us was the perfect Sunday...well, not so much. The food was delicious and well appointed for Covid19 protection, as well as good distancing amongst patrons. What I didn't appreciate and the response I received was the "new" charge for the Mimosa which preCovid was part of the Sunday Brunch. At NO time did anyone tell us that there would be a 10$ PER POUR for the Mimosa's that the wait staff came with as they have ALWAYS done preCovid at NO EXTRA CHARGE. When I inquired, the Senior Staff of the Ballroom said, "well, thank AGLC for it" and then pointed to a 3X5 card with pricing, including the Mimosas. It was a white card, on a white clothed table under the sugar holder, and at NO TIME did anyone let us know, "Mimosa's are extra now". This said, if there IS a charge, why does the wait Staff come around with it and leisurely pour as it always has before this new charge? I didn't argue given it was a celebration of my husband's birthday (for which I told them of the occasion and our dear friend came in on the 25th to be with us for NYE--two nice things to celebrate) and didn't want to cause a fuss in front of them.
For the Brunch and this event that occurred, the $330 charge (50$ of this was the Mimosas with 2nd-3rd tier sparkling wine), I am sorry to say, we won't be coming back to the Fairmont MacDonald for the Brunch with anyone, anytime soon. A shame for us really as we always enjoyed bringing our guests and family from out of town here to showcase this beautiful room, with good food and view so that everyone can appreciate what we always have...
I would like to hope the Staff will be better versed in alerting its patrons for the Brunch of this charge and NOT pouring anything beforehand. If they are not, please ask them yourselves before they freely (NOT) ask and gingerly pour that nice Mimosa...it'll be the most expensive part of the brunch for what it is :-/