David P.
Yelp
The food and ambiance were great. And really not wanting to give this place a bad review was holding me back from leaving one at all -- but there are somethings you just can't not share. We went out with friends, ordered a salad to start, my wife got about halfway through when she noticed something wriggling. Clung onto one of the lettuce pieces was a slug. Not a hair. A slug. It curled up, before plopping itself onto the plate and scooting across. Disgusting.
We informed the waitress immediately, she shrugged and simply replied "organic" and took the plate without so much as a second thought. She brought us back another salad, which we declined, having no appetite for eating off produce that could've been potentially contaminated. The waitress went about her duties like nothing happened - not even so much as offering an apology. We eventually had to ask for a manager, which was astoundingly, an even worse experience. We informed her of the situation and at best, she bobbled her head side to side and shrugged repeatedly, at worst, she informed us that "That's how you know it's organic." -- it was clear she was unfit to lead a restaurant by her reply, when I asked "don't you wash the lettuce?", to which she shrugged again and said we're pretty busy tonight. (Insinuating that business = no washing lettuce?)
She offered us a desert, for being exposed to a slug, which by the way, carries a parasite that burrows into your brain. Didn't comp the meal. Gave a half assed apology at best, and giggled her way back inside.
Again, food and ambiance were great. But I'd prefer my meals slug free, and restaurants not operated by blatant apathy.