Reagan A.
Google
Good Day to the Wonderful Team at Field House,
On this glorious Tuesday Washington evening after a fantastic day of outdoor festivities with family we decided upon your fine establishment to fest upon some of your finest cuisine.
The first stop was the Pizza Bar in the main Town & Country store, greeted by a friendly staff member we proceeded to order three different slices of fresh, warm pizza.
After taking delivery of said pizza, I eagerly started to indulge into my slice of the “Combo Pizza” , first bite was just what I expected, flavorsome, soft and very tasty. But alas, several bites later is when i bit into something a little harder than and piece of cheese. I had discovered that it was in fact a piece of what looked to be a chicken bone. This had me a little perplexed as the pizza in fact didn’t have any chicken on it.
I then returned said piece of pizza to the same friendly staff member, she too was also confused to this anomaly. After some discussion she kindly offered to give me another a piece of pizza on the house. Great solution to a rather disappointing “pizza experience “
Now this is where things go from bad to worse, “The Great Chip Disaster”
After receiving the pizza I strolled over to the conveniently located “The Field House” counter to review the wide ranging menu on offer. Upon much deliberation, the “American Waygu Chesseburger” and Malt Vinegar fries as sides were ordered.
I did wonder why they had such a large seating area for a smaller dinner, this comes to me after the extra long wait for said food.
FYI : future customers, bring your phone charger as you may need some additional power due to prolonged wait times.
Back to the burger and fries, after 20 mins of waiting patiently I saw what looked to be a bag of freshly made goods being placed on the counter. This is when i thought to myself with much excitement, “ this is my delicious food”
Well that excitement was short lived, the staff member said “no this is not your order”. Back to the waiting area/dining area I went with much disappointment. After another period of 15-20 mins, I proceeded to ask the staff member how much longer the order will be? The staff member went to check, after returning you wouldn’t believe the reply. The order that had been in the counter cooling off just nicely was my food.
A big thank you for this as I am always a little concerned of eating food to hot and burning my mouth, Field House taking care of this for me!!
As the wait time had taken a little longer than expected and day light was fading I made a b-line to my vehicle and that’s when things started to deteriorate. I am certainly no fry expert but the “Malt Vinegar Fries” that were ordered seemed to be missing, in there place where something that looked like strips of soggy cardboard that’s had been in a Chinese laundromat getting the once over, but they forgot to take it off the rinse and repeat cycle. This didn’t deter me as the saying goes, “don’t judge a book by its cover”
I’m this case I probably should have, they tasted exactly what they looked like. Understandably this could have been due to the “cooling off process” that was kindly included ( although not advertised, may want the marketing department to add this to your ever expansive menu.
With time far from permitting I could not return to give the feedback on the fries, hence this short and to the point review.
Thank you for taking the time to read this review, it’s probably taken you the same time as it took to get my order.