FIGS
Uniform store · Century City ·

FIGS

Uniform store · Century City ·

Chic shop with medical clothing, on-site embroidery, and helpful staff

terrible customer service
great customer service
happy hour
friendly staff
helpful staff
try on scrubs
thanksgiving dinner
california vibe
FIGS by null
FIGS by FIG
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null
FIGS by null

Information

10250 Santa Monica Blvd Suite 1270, Los Angeles, CA 90067 Get directions

No restroom
Credit card accepted
Debit card accepted
Contactless accepted
LGBTQ friendly

Information

Static Map

10250 Santa Monica Blvd Suite 1270, Los Angeles, CA 90067 Get directions

+1 213 669 6064
wearfigs.com
@wearfigs
𝕏
@wearfigs

Features

•No restroom
•Credit card accepted
•Debit card accepted
•Contactless accepted
•LGBTQ friendly
•Trans safe
•Wheelchair accessible entrance
•Wheelchair accessible parking lot

Last updated

Jan 17, 2026

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@infatuation
132,814 Postcards · 3,234 Cities

Where To Have Thanksgiving Dinner In LA - Los Angeles - The Infatuation

"If your crew is a mix of turkey-eaters and the turkey-averse, Fig at Santa Monica’s Fairmont Miramar has something for everyone. The hotel restaurant is offering both a traditional and plant-based Thanksgiving menu for $90 per person, which features dishes like leek and potato soup with truffle, warm duck confit with poached persimmon, and slow-roasted free-range turkey loaded with apple and sage stuffing. Reservations required." - sylvio martins

https://www.theinfatuation.com/los-angeles/guides/where-to-have-thanksgiving-dinner-la-restaurants
FIGS
@infatuation
132,814 Postcards · 3,234 Cities

The Best Happy Hours In Santa Monica - Los Angeles - The Infatuation

"FIG is the all-day restaurant inside the Fairmont Miramar Hotel. They have a great Mediterranean menu and the kind of calm poolside setting you want after a day of taking iced coffee orders from your boss who still doesn’t call you by the right name. FIG’s Happy Hour might only be an hour long, but at 50% off everything on the menu (except steak), you won’t find a better one in the area. Happy Hour: 5-6pm, daily. 50% off (almost) the entire menu." - brant cox

https://www.theinfatuation.com/los-angeles/guides/santa-monica-happy-hour
FIGS
@infatuation
132,814 Postcards · 3,234 Cities

38 Thanksgiving Takeout Specials In LA - Los Angeles - The Infatuation

"This Santa Monica restaurant at the bottom of the Fairmont Miramar Hotel is offering a full Thanksgiving feast to-go this year. The $395 package feeds up to 8 people, and includes a whole turkey, a spread of classic sides, and a freshly-baked pumpkin pie. Pick-ups can be scheduled from 8am-2pm on November 24th." - kat hong, nikko duren, garrett snyder

https://www.theinfatuation.com/los-angeles/guides/la-thanksgiving-takeout-specials-2021
FIGS
@infatuation
132,814 Postcards · 3,234 Cities

FIG Review - Santa Monica - Los Angeles - The Infatuation

"They say it’s the little things in life that bring us the most pleasure. And at FIG, the all-day cafe inside The Fairmont hotel in Santa Monica, that little thing is the best happy hour on the Westside. Every Tuesday-Saturday, for one truly happy hour (5pm-6pm), nearly the entire FIG menu is 50% off. The food is solid, the atmosphere is chill, and the drinks are quite stiff. Let’s get at it. Prior to visiting FIG, we associated The Fairmont hotel with another establishment housed on the hotel grounds, The Bungalow. You may also know it as the land of former sorority girls, as*holes, and really old guys. FIG is an extreme contrast to the rowdy, obnoxious crowd that infiltrates Bungalow. It’s tucked off the hotel lobby and has a quiet, casual California vibe that appeals to people who have some self-respect. The menu is seasonal and all ingredients are locally sourced, so it changes frequently. (We know, like every other place in LA.) You can easily eat alone at the bar, with a bigger group in the main dining room, or outside on a small patio overlooking the hotel pool. Sitting on the patio means you will stare at Euros in aggressively small bathing suits, but nothing says happy hour like a French guy in a translucent speedo. The generous happy hour discounts also extend deep into the beer and wine stock. Heck, even bottles. If you want to order 15 bottles, pop them, and pour them on yourself, that’s cool with us. FIG is a solid restaurant at any point in the day, but we’ll go on paper as saying it’s a personal crime to visit outside the hours of 5pm-6pm. So plan it out, arrive on time, and don’t miss one second of this hour-long bliss. Or the Frenchman in that speedo. Like we said, it’s the little things. Food Rundown Charcuterie sampler and cheese board The cheese and meat selection here is pretty extensive and can be a little daunting so we let the good people of FIG select them for us. And when it comes to meat and cheese, they know what’s up. The goat cheese from Sofia, Indiana is our favorite and you weren’t expecting to read that at the end of a charcuterie blurb. Spicy fries Crispy and served with Harissa and garlic mayo. We could write three pages declaring our love for these fries. The fiery chili paste mixed with the garlic mayo was like nothing we’ve ever had. Spicy Shrimp and Avocado toast Just when you thought avocado toast couldn't be more of a cliche, they throw spicy shrimp on it. Charred Octopus Pretty standard for charred octopus. It’s on the smaller side and is served with caper berries, butter beans, sherry vinegar and mint. We enjoyed the butter beans. Fried Cauliflower This comes with Kalamata olives, Calabrian chilis, pine nuts, and Tahini. This was a little soggy, but we didn’t sweat it because it was 50% off. Next time, we’re getting extra fries." - Amanda Williamson

https://www.theinfatuation.com/los-angeles/reviews/fig
FIG
FIGS
@eater
391,688 Postcards · 10,992 Cities

Where to Eat at LA’s Many Picture-Perfect Hotel Pools | Eater LA

"The Fairmont Miramar’s ever-busy poolside restaurant Fig remains as much a Westside staple as ever. The hotel even operates cinema nights to encourage evening drinking and dining on-site, and the takeaway buckets of poolside fried chicken are a must as well." - Farley Elliott

https://la.eater.com/maps/poolside-dining-food-bars-cocktails-los-angeles
FIGS

Ardalan S.

Google
I visited this store today and had an outstanding experience. Antwon, and Maya were absolutely amazing! They were extremely professional, friendly, patient, and went above and beyond to help me with everything I needed. Their customer service was exceptional, and I felt truly welcomed from the moment I walked in. Highly recommend this place — definitely a 5-star experience! ⭐⭐⭐⭐⭐

Isabella R.

Google
Isabelle helped us out this morning and she was amazing! She is extremely helpful and kind as well as informative. This store itself is very small so you do have to arrive early in order to not wait in line for a fitting room. During my first visit I showed up during rush hour and did have to wait an hour for a fitting room but this time we arrived much earlier and got a fitting room right away. Though other reviews disagree I really like their fitting room system because the employees collect everything you want to try on and have it ready in the fitting room for you once it's your turn. If you need a different size/style they will grab it for you when it's your turn in the fitting room. I've had a great experience everytime I've come but Isabelle made it exceptional this time around helping not only me but my family as well! Come to this store with patience they only have 2 fitting rooms and it is small, if you don't want to wait then you need to show up early! Make sure you pick out what you want to try on prior to coming because the employees grab everything for you. There is a small women's and men's area with select styles to look through, though.

Minji P.

Google
Well I guess my review about employee isn’t the first one. I wanted to try a scrub pants and was told to wait 10 min. 20 min passed, nothing happened. I asked another employee to see how long the wait will be. She informed me my name isn’t on the list. Another 10 min passed. Wasted 30 min standing in the store doing nothing. I obviously expressed my frustration and NONE OF THE EMPLOYEES apologized. Seriously, as a nurse, I totally understand if things get busier, you might forget things. But at least apologize??????? Wheres this ego coming from?

Anish Thakkar (Doc T.

Google
Cool shop! First time I’ve ever been to a Figs shop - though I have at least 5 complete sets from online retail haha It was cool that they had new styles on display, and they do in-store engraving for ease of use for any health care professional. Would recommend stopping in!

Serene R.

Google
This is the lowest number of stars I am allowed to score this store but in reality it's a 0. The customer service from the manager was absolutely dreadful! She was not helpful in any way. We asked about store hours and she didn't know what the hours were for the next day. Before I could finish asking questions she hung up the phone. When we came to pick up the order the next day they had switched 2 orders and our order was not correct so we had to wait another 25 minutes for them to remake the order. There was 3 employees in the store who all seemed miserable and don't want to be there at all! I don't know how this team was assembled but if I'm going to pay this much for custom scrubs then I definitely expect at least a friendly face or an apology when they mess up. I will definitely never buy from this store again. LA has many great custom scrub options so I will look into those instead of this brand. Very disappointing first and last experience!!

Tania H.

Google
Really wonderful experience with embroidery here. Maya and Rafael are the best! Maya saved the day when the file containing my logo couldn’t be found—she remembered me months after helping set me up :)

Angela L.

Google
I’ve come to this location a few times prior and generally had a pretty easy and quick experience with returns. However, today I came in to try on some scrubs and the tall short-haired female employee looked visibly annoyed and judgmental that I even asked (even though I literally came into the store wearing Figs). I had to put my name on a waitlist just to even try on scrubs (including jackets). I waited for 30 minutes in the store and the staff just kept walking by me and ignoring me, laughing with each other in the front. In the end I finally asked about the wait and they looked surprised that I was even there. Terrible experience.

Danish F.

Google
Employees were not helpful, it was pretty frustrating trying to interact with them. After trying on some sizes (which they seemed to be annoyed by?? Huh? it’s a store?) and purchasing a pair of scrubs, they didn’t tell us that there is an option for petite sizing??? We had to find out for ourselves from the website AFTER we’ve left the store? Seems like information that should have been delivered if employees cared to be helpful. To top it off, their “embroiderer was out of town.” Tldr; TERRIBLE customer service.
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Scott M.

Yelp
I recently started a new job that requires me to wear scrubs. I have never worn scrubs before so this was a new experience for me. I looked online and while there are many uniform shops in West LA, FIGS kept coming up time and time again. At first I thought they were just online, but they have a storefront at the Westfield Century City. Great staff! Try on various styles and sizes there. Not everything is necessarily in stock for purchase , but everything is available online. Location is there to help with styles and fits. You can also do embroidery onsite. There sizes do run small, but since I can try all the sizes, I tried the Tansen Scrub pants and the Chisec Three pocket top! Anti-wrinkle fabric. Make sure to wash in cold water!
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Monique R.

Yelp
My first experience in the figs store was quite disappointing. I am a newly licensed nurse and was super excited for new scrubs. I live over an hour away from this location, so I called to inquire about in store sizing. As I had ordered a set online but they run small. I was advised they carried from a size S all the way up to 6x in store. After arriving to the store, Adriana pointed me in the direction of the women's scrubs and when I asked her about the sizing I needed (I had to go up one size larger than my normal size for figs), she responded "no. small, medium, or large." When I let her know that I had driven over an hour to be there and called in prior to confirm, her response was "I'll ask." She confirmed larger sizing and added me to a waitlist for the fitting rooms. The wait was going to be a while, so when prompted with a text to come back I stood at the door which was blocked with a rope waiting for someone to allow me in. Adriana made eye contact with me as I tried to wave her down and completely ignored me. Adriana only shared unkind looks and lacked knowledge on their items. This really took my excitement for Figs downhill. Furthermore, they say they carry larger, more inclusive sizing in store, but do not expect a variety. Anything above a large comes only in black. Figs scrubs feel nice and look nice, but sizing is off. You'll have more luck finding better colors online.
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Emilie G.

Yelp
Terrible customer service. If you can even call it customer service. Two people working there and neither acknowledged me. They both went right to the couple that walked in at the same time as me. Mind you I was wearing figs as well. When I finally got the attention of the girl working there, she kept making "mean girl" faces and had a major "mean girl" attitude. I felt so uncomfortable I just walked out. And they only have the basic boring colors from Figs, none of the fun bright colors, they have way more online. So if you already know your sizes, I'd say don't bother coming here, not worth it. I really don't understand why they even bothered having a store here. I don't think it will be here for long. It doesn't make any sense and the customer service is plane awful. Very unpleasant experience. Won't be back.
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Leslie P.

Yelp
I wanted to buy online however I wasn't sure what size I wanted to go with that would fit me best. I'm glad this Figs was not too far from me but don't go during traffic time lol. I already knew what I wanted. It was gonna be my first pair. Very helpful. Like 3-4 employees that were on standby to help. Very clean. I would recommend going here! :)
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Sarah K.

Yelp
This in-person FIGS store is awesome! The staff here are so sweet and the layout of this location is so organized making for a seamless and quick customer experience! If you are in the market for a new pair of scrubs, I definitely would recommend to try on a pair of their high waisted Zamora joggers if you haven't already, my favorite style by far.
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Noah M.

Yelp
I had an incredible experience at this location. Michelle was great and attentive giving the upmost in customer service. I had a size issue with an online purchase and she was able to resolve the issue and get me into the right size. Can't recommend coming here for your scrubs enough.

Maiya R.

Yelp
An hour wait for the fitting room when no one is in the store? Never in my life have I heard of such a thing. I won't be back.

Liz M.

Yelp
Literally the worst model for shopping ever. I walked in and it was a good seven minutes before anyone acknowledged me which is annoying because there were several people working and you are not able to grab things and try them on like a traditional store, you have to wait for a store associate to get you the items you want.
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Andrea W.

Yelp
If I had known there was a FIGS store before purchasing online, I definitely would've gone in to try on the scrubs first to determine the size that fits me well. Also, it was really nice to have a physical store to be able to try on different styles that I wouldn't have considered when purchasing online. What I love about my experience from this store was how easy it was to exchange the size from my online purchase. Shoutout to Michelle for helping me throughout the entire process and making my exchange so easy!
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james e.

Yelp
Haven't been there but spoke to helpful male salesman who alerted me they only stock the basic colors. Sounds nice however as you can try on scrubs.
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Hollwyood C.

Yelp
Good fast and effective in getting your scrubs. It's the same as the online store but at least you can try the scrubs in person.

Rebecca Y.

Yelp
TLDR: TERRIBLE CUSTOMER SERVICE!!!! I am a female working in medicine who went to the FIGS store on a weekday afternoon to buy new scrubs with a male friend who is not in medicine. The male employee (forgot his name) immediately went over to my friend and started asking him about what items, sizes, colors he was looking for and explaining the embroidery process -- didn't for a second acknowledge me or even look in my direction. I guess he couldn't imagine what a girl would be doing in the FIGS store ... My friend understood what was happening and played along while I browsed the racks waiting for someone to come up and offer to help me. I did this for at least 10 minutes without anyone coming up to me (context: is a tiny store -- there were 2 other employees just standing there at the desk less than 10ft away not doing anything and there was no one else in the store besides us). I was a loyal FIGS customer and in need of new scrubs but walked out pissed. For a company that claims to support women in medicine, you sure have some crappy employees. Do better, FIGS.
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Doug K.

Yelp
Great way to discover your sizes and try on other styles. Well staffed, lots of help. Embroidery took 30 min and they called when it was ready.
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April H.

Yelp
Horrible customer service. Employees are condescending, rude, not friendly, and consistently makes mistakes. The employees do not smile and pick and choose who they want to offer water to. When they are pulling and bagging up orders, they do not write down the order or punch them into a device to ensure accuracy. Instead, they try to memorize everything you say which results in so many mistakes. Then when you ask to see what is in the bag or to double check the order, they tell you they will go over the order with you on their device and will email the receipt. Now I have items in the wrong size and style that I need to exchange but I would rather call in to customer service and wait than drive the long distance there.

Paul G.

Yelp
Figs is a really quaint store, small but straight to the point. I was helped right away by one of the workers (Kevin) who made you feel right at home and his service was very quick and polite. They also have a great in store selection and they can always give you the option to order to home as long as the size is in stock online. Figs has always been good value as well and the scrubs I picked up fit excellent. If you need more scrubs for great quality go check them out.

Katelyn M.

Yelp
Literally the best experience ever! I came with my boyfriend to purchase some scrubs for his dad's birthday and Isabelle was an absolute dream. We came in a few minutes before closing (8:40pm) and she was the absolute sweetest and so helpful with our purchase. She not only helped us choose from a multitude of options, but she ended up looking up his email to see his purchase history and we were able to get his exact style of scrub tops that he likes. Truthfully such a great experience, definitely come here for help, both girls were amazing!

Adrian S.

Yelp
Great Customer service from Sean! He made shopping for my size so easy. If you decide to drop by to pick up a few sets of scrubs for work definitely ask for Sean and you will see what I mean by the best customer service!

Jessica J.

Yelp
Sean and Antoine were so helpful. I had to try a few different sizes and they were prompt, professional, and friendly.

Mbj J.

Yelp
Awful customer service here ... there are so many people working here but no one knows what is going on and defers to the next person!! It's extremely frustrating!!! Good luck with your order mine came out incorrectly and it was sooo inconvenient ... truly a disappointment!

Max G.

Yelp
Overpriced for it's quality. Bought scrubs from here a month ago and thought the quality justified the price.. 2 odd my brand new scrubs have already shrunk. And yes even in a low heat setting in the air dryer. Don't buy scrubs from here unless you have time to hand wash and air dry these scrubs.

Jay D.

Yelp
Worst customer service ever. No one in the store and 2 people working. No greeting, no offer to help me. Just completely ignored me like I was invisible. Had to "disturb" them to ask for a different size. Will purchase my white coat from Medelita. Figs needs to up its game and employ people with customer service skills.

Ashkhen K.

Yelp
I was really skeptical when I read the reviews and wasn't sure if I wanted to visit the store, I truthfully had the best service, attention from the staff, Michelle was amazing helping me with the fitting, answering my questions, etc. Polina did my engraving, super sweet and helpful! I actually would go back over ordering on line.

Pete W.

Yelp
They sent me the wrong item (two shirts instead of a chief and pants) after delay and were unreachable. Worst customer service I have dealt with. I'm gonna throw away what they sent me and pretend it never happened. Will never order from them again.

Love A.

Yelp
love the material of the scrubs very stretchy and comfortable for work. service here is amazing.