Firebirds Wood Fired Grill

I visited Firebirds for my friend’s 36th birthday dinner, and overall it was a pleasant experience. The staff were very friendly, the restaurant was welcoming, and the atmosphere was nice and quiet. Our server was amazing—very patient, attentive, and kind. I ordered the Philly steak egg rolls along with steak fries served with ranch and ketchup. The food was just okay overall. The Philly egg rolls were good, and the fries were good as well, but I would rate the food about a 6 out of 10. Aside from the food, I had a great time celebrating. If you’re local and looking for a relaxed spot to check out, I’d recommend giving Firebirds a try

This place is amazing! We went here for our 5 year anniversary and they went above and beyond to make it special. The staff signed a card for us and they gave us free cheesecake. My fiancé got ribs and they were incredible. They gave him warm towels with his ribs. I got filet and shrimp and it was also incredible. I can't wait to go here again. The food was just so good. Best meal I've had in a long time!

Me & my husband goes here when we’re hangry lol but no time to pick. safe bet, it fulfills your hungry with deliciousness. Shrimp appetizer was too good I would go back just for that 😀 Overall good place to hangout with friend’s & family with great menu options

I attended Firebirds in St. Charles for a birthday celebration and everything was wonderful! The food was absolutely amazing, full of flavor and perfectly prepared. The service was just as excellent…attentive, kind, and professional, which made the evening even more enjoyable. The prices for the 3-course meal were very reasonable for the quality you receive. Truly a 5-star experience! I will definitely be back.

Service was so slow, and I get that there was 6 of us but we all knew what we wanted and were very direct, we were there for a work celebration as we are in food service ourselves. Our wait for our reserved table was a little longer than expected but we were given complimentary appetizers which were very delicious , but I had to get my food to go, because it took over an hour for us to get our food and we didn’t get bread until after our drinks came. I paid $60 for cold food, uncooked vegetables, too salty mashed potatoes, and I never got my dessert. I had too high of expectations for this place, I never even got my servers name. Maybe I’ll give this place another chance but for now maybe don’t have a big group of people go here.

Great dinner. The food was excellent. We started with their signature cocktail. Then the main dishes. Our server was great and responsive to any asks. The atmosphere was great and cozy. Great evening.

It was only a simple hamburger, meat and bread. It was supposed to be medium, fries came out cold and, they bottom bun was soggy. Food came out about an hour from the reservation time, which was great, service was decent (I had to walk to the back for my ketchup), but they were smiling and nice... maybe you’ll have a better experience.

I ate at Firebirds tonight. It was a very busy Saturday night, and I could tell it was pretty hectic, but our service was great. Savannah was our waitress and she was extremely kind, and made sure we got what we needed. One person at my table didn’t like their steak because of the temperature (sent back but still too red), however the rest of the food was good. The wings that I ordered were phenomenal! This was my first time eating here and I would definitely come back for those wings 😋

My new favorite item is the charred carrots - Bugs Bunny didn't know what he was missing, gnawing on raw carrots! The carrots pr nicely with a cup of the chicken tortilla soup.

Came for a trip to Missouri meal LOCATION - in a very nice mall line plaza PARKING - pretty ample but a popular area with many establishments so it could be harder to park during peak time AMBIANCE - very rustic with dim lighting a draw back for old guys like me. SERVICE - extremely wonderful on all scores. Waitress was amiable, friendly the best MENU - very New York steakhouse with other fish and chop options. Again the a la carte line up VINO - they have some decent bottle choices like Decoy, J Lohr and St. Francis I'm only into reds. FOOD - very good for sure appetizers to try include the wings and Ahi tuna Steaks great and cooked perfectly PRICE - have to say very pricey but worth it

As a food and entertainment critic who covers St Louis and Chicago, and a Yelp Elite, I call it like I see it, I hold business's accountable for their actions and will call them on it. This is an unusual review because it's not so much about the food but how the restaurant is being run. Their mission statement says..."A crackling wood fire. The sizzle of the grill. And the spark of conversation. They're the soul of Firebird". I won't argue that. But running a top notch restaurant goes way beyond that. First of all, the ambience is fantastic. This 37 store chain in multiple states builds out their interiors to give it a warm, cozy, inviting ski lodge type of feel. You can tell they put a lot of money in their buildouts. The way the bar is lit is spectacular. We didn't get a lot of food but what we had was very good. The loaded potato excellent, the grilled shrimp strawberry salad again was excellent. They put a different spin on the dressing which was fantastic. It was a raspberry chipotle vinaigrette but kept the chipotle at a minimum just for flavor. It was extremely good. The bread was awesome. Lightly crispy on the outside yet soft and chewy on the inside. Let's talk about the service at the restaurant and maybe it's the culture. I know if I was the owner, the GM would be fired. Let me bullet point the mistakes: 1. Ladies restroom was out of soap in the dispensers. 2. Men's restroom was disgusting. Waste can over flowing with paper towels. Used wadded up paper towels on the floor. Drip marks on the mirror that looked like it hadn't be cleaned in days. 3. Our server suggested that he bring bread. Of course, he didn't bring it and we had to ask. So it came late. 4. We ordered a large dinner salad and asked for it to be split. He only brought half and then discovered the mistake and brought us the other half after dinner in a to go bag. 5. Very little chicken in the salad considering what they charged for the extra protein. Very little shrimp as well considering it was called a shrimp salad. 6. My dinner partner was clearly still eating the bread as she had a piece in her hand. There was also a piece left on the plate. Yet the server starts to clean up and takes the butter away. It is for those mistakes did I give them a 3 star rating. Honestly I could have given them a 2. Yet, if the restaurant had their act together I could have given them a 4 or 5. They need to do better to take care of the customers and make the entire environment better.

We came to dine for our anniversary and scheduled our reservation a week in advance to make sure nothing interfered with our night, we even had multiple events to get to afterward. Our schedules could not afford it. We arrived 15 minutes early and let the hostess know. We told her we were early and planned to relax outside and take some pictures, and she asked us to return at our reservation time, which was completely fine. However, when we returned right on time, the host told us, "I'm so sorry, we still have people at your table and nothing is available yet." I didn't think much of it at first because waiting a few minutes is normal. What I didn't expect was to wait 30 full minutes. Even with a reservation made a week ahead. The whole point of reserving early was to avoid exactly that because of our special night. I told myself I wouldn't let it ruin the night, because our time is valuable. Frankly, the 30 minutes they wasted is time I could've spent making money if I had been at work. For a place that advertises itself as "upscale," this level of disorganization was surprising. Once we were seated, things only got worse. Our food arrived 45 minutes after we ordered, meaning we had already been in the restaurant for over an hour and fifteen minutes before we even saw a plate. During that wait, we ordered drinks AND even those were made incorrectly. I requested a simple strawberry lemonade vodka. Instead, I was given vodka with strawberry syrup. I asked politely for it to be remade because I was driving and didn't need a drink that strong. The server came back not with a new drink, but with a cup of juice and told me I could "mix it myself." I've never experienced anything like that in my life. I requested a corrected drink, not ingredients so I could become the bartender. Not to mention, I genuinely don't understand how an establishment legally serving alcohol can allow customers to adjust their own alcohol content. That's not only unprofessional, it seems like a liability. What if someone didn't know any better, mixed it too strong, drove home, and something happened? Shame on you. By the time our food finally arrived, we hoped it would at least redeem the night. It didn't. The steak we ordered was completely charred. The entire crust was blackened, and within the first bite I knew the meal was a total loss. The steak we received is absolutely not medium, it's well-done and burnt. Look at the pictures. I'm not a professional chef, but I also would never serve someone a $60 steak in that condition. Did they even look at it before sending it out? I immediately asked to speak with the manager because at that point, everything had gone wrong. For an anniversary dinner, we were delayed, rushed, given incorrect drinks, told to mix our own alcohol, served burnt food, and met with passive-aggressive responses when we asked for corrections. The drinks were overpriced and poorly made. The food was awful, we didn't even eat it after WAITING OVER AN HOUR. And the entire experience made us feel like nothing more than a paycheck to a restaurant relying on its location rather than its quality. Do yourself a favor. Save $100+ and cook at home, your partner will appreciate you and the experience will be better than what we went through. With the extra $60 you can go nuts at Aldi with cheap wine and have an even better night. I rest my case.

Great ambiance, staff was nice, service was relatively quick. I got a steak, potatoes, & mixed veggies. I didn't like the mashed potatoes or the butter on my steak. I don't know what was in the butter but the flavor combination just wasn't working for me. Otherwise the steak was great & cooked perfectly! Of course we had to try the crème brulee cheesecake, which was amazing!

Food was delicious as usual. Our server went about and beyond. I believe his name is Melvin. We arrived around 3:30 -4:00, and once seated the restaurant went dim. It was not very busy for a Thursday. However, I will continue to visit this restaurant as I've had nothing but great food and service.

We arrived at the tail end of the lunch rush. The bar area was completely empty, so we sat there. The acoustics in the restaurant are such that when it is busy, it is really hard to hear anyone speak. Sitting at the bar was great. Tanner was our bartender and waiter. He did an amazing job explaining the cocktails, bringing our food , and just good conversation. Hubby had the seared ahi tuna power bowl,and it looked amazing. He said it tasted amazing also. I had the grilled salmon salad. The salmon was crispy on the outside and tender on the inside. The salads are huge! Their bread is made in house and it was crunchy on the outside, and warm and soft inside. The butter they serve almost tastes a little sweet. We started with cocktails: hubby had the cherry infused manhattan, and it was smooth. I had the pineapple martini (apparently it is their most popular drink). It was outstanding! If you didn't know there was alcohol in there, you would think you were drinking a pineapple slushy . It was a very pleasant experience, and Tanner was great!

An all around great meal at Firebirds! My martini was absolutely perfect. Loved the balance and intense pineapple flavor! My steak was perfectly cooked and very tender. Mexican street corn was an unexpected side dish. It was delicious. The server was friendly and attentive. She realized we were celebrating and added a free dessert and a card signed by staff! Enjoyed our dinner and will definitely be back!

Ah-ha! It's a fantastic night when you get ahi tuna, time with friends, and a great waiter. Grabbed dinner with friends here last week. It was after a crazy day at work, I wanted something light but filling. Opted for the ahi tuna and a baked potato. So good. The slaw salad that came with the tuna was packed with goodness. Other options at the table were a steak and the honey chicken sandwich. No complaints were had from anyone at our table. Our waiter was amazing. Lighting is dim throughout the restaurant, our table was under a light so that was a bonus.

As far as the food, no. Maybe I ordered the wrong thing but this was the second-worst Chicken Parm I have had in my life (the other one was frozen). And the carrots looked like burnt hot dogs. This was not appetizing. I give it 4 Stars because Virginia was a quality bartender, the wine was good, the rest of the staff was cool, and the bar was real chill and comfortable. And because the Firebirds in my hometown gives you bread. That didn't really make sense because I didn't get bread but it's fine. Due to a car accident, I told myself I was going to do what I loved. No poker room reviews, no videos, no business deals, no alcohol at table. Just the game of poker. No distractions. So, if you follow this account, I'm back on the road.

Firebirds in St. Charles never disappoints. I want to shout out about them being open during our boil water order. While some places were closed or jacking up prices for water bottles. Firebirds was open and giving their customers water bottles for no charge when you asked for water. They were also providing good service with a smile as usual.! Best friendly local place with a nice atmosphere and great servers.

Salmon is always a good go-to here. Their Philly egg rolls are an all-time fave for a light entree or a shareable. This time I tried the balsamic(?) chicken with tomato and lemon. Yum! Paired with the broccoli, it made for the perfect low cal option. The server was busy and I almost thought she forgot about us but that's the nature of Firebird's popularity. This time when I enjoyed, we were in the thick of July so people are more apt to dine in with groups. I think I prefer them in the fall or winter when the natural crowds are gone. Constructively, the floor, specifically headed to the restrooms, was slick and almost dangerous. No one fell but many toppled to a near-fall.

Valentine meal! McKenna was our server. Friendly, and attentive. Crowded and vibrant. I'm so glad I thought to reserve ahead of time. Smart move on my part lol. I had a party of 8 and we were seated at a long table. Tip: if you make reservations your whole party has to be there to get seated. I ordered a 3 course meal which consisted of Caesar Salad, salmon and shrimp w/ rice pilaf and asparagus and crème brûlée cheesecake . For drink I ordered a double black diamond martini. All was good except the rice pilaf. I'm not complaining about the taste , it looked to be cooked to perfection I just didn't like the ingredients in it so I passed on it. Manager came around checking on customers and someone in my party had a complaint on meat not being cooked well done , he quickly took it back to the chef with apologies and brought her back a fresh plate . Great customer service! Overall a 9/10.

My family and I made reservations before a comedy show on Friday night. Getting seated was smooth. After that the service was slow and just alright. The food was average. I ordered the three course meal with a Cesar salad, sirloin w/ veggies, and cruembele cheese cake for desert. The salad is tiny plate portion, along with the desert. The main course was your typical plate size. Steak was cooked perfectly but the mashed potatoes were eh.. for the price I would go across the street next time.

Not so good if you have dietary restrictions What I got the grilled salmon with a spicy rub and added carrots on the sides. I was able to not use the butter for my salmon. The salmon was decent, the mushrooms were too saucy, the broccoli was the best veggies option, the carrot I was disappointed it had some cheese on top. It also wasn't as soft and cooked as I thought it would. Also for the ahi appetizer, this was really good, just slightly dry but overall still good. Good sharing portion. Environment This was a stand alone building, there is plenty of parking - a parking lot. Inside there was a lot of seating available. Great place for large parties and also a nice ambiance for dinner setting. Niceness of the staff Despite being a big party, there was always someone there to ensure we were taken care of. Great and attentive. Dollar I don't remember the pricing as I didn't pay Yes I would, and would def try other items. I wish they had better guidance on dietary restrictions especially for dairy...

It's Sunday...why not brunch. My cousin LOVES this place and wanted to try their new brunch menu. There was no wait and we were seated immediately. After perusing the menu I decided on the baked french toast with a side of fried potatoes. My cousin loves the ambiance and food. It was cool. Our food came and I totally missed that the french toast came with bacon. I don't eat pork. My new...maybe new french toast came out really quickly. It had a light dusting of powder sugar on top. It reminded me of bread pudding. I asked for butter and syrup. The flavor was good. It wasn't dry but it definitely needs a creme a glaise or something so you don't feel like you're eating cubes of bread. The potatoes, onions, and peppers were not cohesive. It's as if everything was cooked separately then placed in a bowl. No immersive flavors happening. When you say brunch...this was not it. The service was the best part and my time with my cousin. When I'm hungry I forget to take pics. ‍

We had a reservation 6pm for my sons birthday. When we arrived we were promptly greeted and asked who's birthday it was which was nice. But the birthday was never acknowledged again. We were promptly seated. Service was lacking. We were waited one once and never checked on again. Food was overpriced in my opinion. Asked for medium steaks and were served rare. Ambiance was ok. The over head lighting puts horrible shadowing on everyones faces. Don't expect to go back there.

Firebirds has a good happy hour. They are in a strip mall with plenty of parking. We were looking for a later place to dine and chose Firebirds. They have a drink that is a must try if you like pineapple- Double Black Diamond Martini! So delicious! The service is good. It's a nice restaurant and has a few tv's, a bar area and some outdoor seating. My entree was the honey garlic chicken and asparagus and mashed potatoes. It was very tasty. There's nice ambiance with the dim lighting in the evening. A nice date night spot.

We went here for our anniversary and were really disappointed. My wife's salmon was overcooked and my steak was tough and chewy. I will say the ambience was good and our server was excellent. This was the third year in a row we went here for our anniversary and unfortunately we will go elsewhere next year. And thank you for the free cheesecake for our special day but it's not enough to make us return next year.

The food was lousy. I ordered a cheeseburger and fries. The burger had no taste (was not even seasoned) and the meat was more rare than medium. The fries were soft and squishy. An upscale restaurant, NOT! There were alot of crumbs on the floor by the booth my partner and I were sitting. We asked our waiter to clean it up, which he did. Upscale restaurants are expensive, so one should expect exceptional tasting food.

Host was not very personable. Made reservation through open table for 5 and we were forced to sit in a booth. Courtney our server greeted us with a smile and grace. Courtney took our drink order and deliver it promptly. We ordered our food in a reason amount of time but we had to wait 35-40 minutes for it to be delivered in a restaurant that was not very busy in my humble opinion. When we received the bread at our table it was still cold and dozen in the middle. It took so long to receive our proper temperature bread I had to ask the waitress about it. I ordered the Colorado Salad, and it did not have all the Ingrid it was advertised to have so I had to ask for dried cranberries. My wife's asparagus was tough on the ends so that means it was not prepped appropriately. My bill was brought to me with no suggestion of desserts, and when I asked I was told to look at an empty menu behind me. My wife ordered the trio a bread pudding came with that selection. It took quite sometime for that to be delivered to the table and it really lacked the depth of flavor that I had expected I did speak to a management person after I paid for our bill about these challenges and he said he was going to look into them. May I also suggest that he iron his shirt before coming to work and representing your brand. I did have to visit your men's restroom which had puddles of urine at each urinal, and needed some basic policing to be sanitary and presentable for all guests.

I've seen Firebirds in passing while headed to other places in the St. Charles area and have always wanted to try it so for Valentine's Day made reservations and went. I was thoroughly impressed that as crowded as it was and even with reservations my party was seated right on time. The restaurant was very nice and clean and gave a romantic vibe perfect for Valentine's Day or any date night. I had a speciality alcoholic drink called the Honey Bear drink and it did what it was supposed to do and made me feel nice. The meal I had was a honey glazed chicken breast with a baked potato with veggies and it was a good choice and very fulfilling, so much that I couldn't finish it all. I'll definitely going to give Firebirds another try for Happy Hour or brunch.

I enjoy going to Firebirds. Good food, nice ambience and nice drink and wine selection. I love their 3 item fixed price menu. Easy way to get a good entree, salad and dessert. Reservations were easy online and sat me when I arrived and still missing the other party. Waiter was super friendly. Nice dessert for my friends birthday. Overall a solid place to go. I've been to several locations and no issue.

Stopped into Firebirds in Saint Charles for an after-workshop team dinner and had a really solid experience. The vibe is inviting--classy without being too formal--and worked well for our group. The Blue Cheese Filet Mignon was the clear standout. Cooked just right, and the blue cheese crust added a bold, savory touch that took the dish up a notch. Service was warm and personable. We had a decent-sized group, and the staff made sure everyone was comfortable and taken care of, which we appreciated. Overall, a great spot for a group dinner or a nice evening out. A few small details kept it from being a full five stars, but I'd definitely return--especially for that filet.

It was a Monday at lunch time but wasn't too busy. I was greeted and sat at the bar. The bartender came to the bar and took my order of salmon Caesar salad. It was about 40 minutes before my salad came. 30 minutes into waiting, the bartender said she had them remake my salad because the salmon didn't look right. It did finally come but I don't believe it was worth the wait, or the$28 price. The whole menu is a little steep but maybe it's because of the scenic area it's in. I would revisit to meet with a friend but nothing I'd suggest for myself. There is a private parking lot, handicap accessible and valet.

We did a girls dinner here, and were very excited to try it! Went to grab a drink while we waited for our table, and the bartender was quite rude. We considered leaving and going elsewhere after she told us "it's going to be a while!" and complained to the other staff about the restaurant being busy. I am glad we did not leave because we got Jon as our server and he was an absolute GEM! He was so attentive and sweet. He truly made up for the poor experience with the bar. The first steak I received was underdone and he was so kind about putting it back in for me. He is fantastic!!

Has been years since my last review here, so let's refresh. It's still great to me! So, now my go-to dish is the Lobster Fondue Salmon, it's amazing! The creamy lobster Fondue on top of the grilled juicy salmon, it's like have the best of both worlds. This visit, I had the mashed potatoes, which were tasty. This dish with a few slices of their complimentary bread is more than enough for dinner. I was very satisfied all the way to the last bite. Sorry, no room for dessert this visit. Glass of Meiomi, my favorite, as per usual.

The visit started out with a rather rude interaction with a hostess who more or less confronted us for sitting at a bar table while we were waiting for our table. (We had reservations). I asked her if it was open seating and she said yes, which really puzzled me. Then she wiped the table down and left it completely wet, then was kind of giving me a dirty look when I was using a napkin to dry the table off. After we got our table, the food was so so and the drinks were poured with a light hand. Our server was really nice, but that didn't overcome the food. My wife's steak was absolutely incinerated. Granted, she ordered it med well, but it was way beyond that. I ordered the chicken which was recommended. It was completely underwhelming. All in all, an extremely disappointing experience. Two stars only because of our server. She was extremely nice, and trying very hard. I did tip her well and she was kind of shocked and even said "you didn't have to do that", and I told her that I felt I did because she was working very hard. We certainly won't be back here. The food was priced as if we were at an upper end restaurant, but it certainly didn't live up to our expectations.

I have to commend the server we had; John!! He was ABSOLUTELY STELLAR. Pleasant, helpful, patient, cheerful, NICE!! Just an all around great server. I will definitely ask for him when I return. As stated above, our server went above and beyond to make our experience as enjoyable as possible. My girlfriend and I came here for a friend date, it was my first time there. My friend got the honey garlic chicken it was so good. Flavorful. And hot. I got the Firebirds chicken pasta; it was good but the description is misleading. I had my mouth set on a CREAM sauce, which is what was stated, and it was more of a tomato cream sauce. NOT all cream. It was good nonetheless. I will definitely be back and ask for John.

We went there as a fairly large group (12) and it was very busy. In spite of that, our waitress was very attentive & knowledgable. Our selections ranged from steak to seafood and pasta. Everyone raved about their meals (sorry - we scarfed it up before I remembered to snap a pic). My only negative was the noise level, it was quite loud and it was hard to hear conversations at the table.

We ate there Saturday Had reservations. Our waitress was nice but we hardly saw her. There was a lot of help running all over the place but they weren't accomplishing anything The service was so slow it was terrible. I would have liked another drink but no one ever asked and our waitress was no where to be found We waited for ever just to get our drinks then again for our meal I won't be going back service was terrible

Firebirds is a great date night spot that doesn't break the bank. They have great options and a beautiful atmosphere with consistent service. Tried: Sirloin topped with lobster queso and broccoli Loved: the lobster queso topping - it's fantastic and adds a lot of flavor to the sirloin The broccoli - I'm not a huge broccoli lover but was trying to choose a healthier option, and I was very impressed. It wasn't overly salty and tasted good. Liked: the sirloin - I love the char and overall flavor of the grill of the steak, but felt it was extremely tough for a medium-cooked steak. Disliked: the prices of appetizers have gone up tremendously and were as much as many of the entrees. Will definitely consider sitting in the bar area for happy hour with how expensive apps are.

I'm giving the worst possible rating for this reason. The food was not horrible, but it was definitely not worthy of the price. I wanted to be wowed. The pictures and ratings were not the reality of our experience. The Wood Grilled Salmon was way over cooked. My Parmesan chicken was dry flavorless. Truth is everything was pretty flavorless. Off night? Idk.. maybe.. but spending over a hundred dollars on dinner this just was not impressive.

Food was outstanding. I had the Lobster Fondue Salmon and it was one of the best salmon dishes I've ever had. Wait time was much longer than expected. We had a reservation and still had to wait 45 minutes after that time. The restaurant did comp our party 2 appetizers though. I rated this review 4 stars due to the wait.

I came with a group from a conference at the hotel nearby, and we all enjoyed our meals despite differences among us from solid carnivores to vegan and kosher eaters. The only catch was that it is pretty noisy, which made it difficult for us to talk. Overall, though, this was a great place for us to get together including recognition of one person's birthday.

In the mood for something light, so went to Firebirds in Streets of St. Charles. We both had salads, Chicken and Salmon. Dressing great, Chopped chicken great, Salmon great. Huge salad with different lettuce, pecans, and tomatoes. Bottom line, they were the best salads we've had! Very reasonable, and we like the surroundings. Highly recommend. Steaks & Chops are also fantastic!

Firebirds always delivers on food, service, and ambiance! McKenna tonight was amazing! Attentive, kind, and personable! The food is always delicious - honey garlic chicken is my go-to everything! The restaurant is beautiful and lively, especially on a friday night! You can tell everyone is having a good time! Thank you for giving us a great experience yet again!

We stopped I for drinks before dinner. The bartenders were friendly. I had the double black diamond martini and it was AMAZING!

Food was simple, but delicious. Had the gluten free chicken dinner with the burnt pineapple non-alcoholic drink. Sat in the bar so service took longer than I'd like.

Came here late on a Friday. Service was a little slow at the door to be seated but overall staff was friendly. Our server Kyle, had fast service and was kind. This is a nice classy spot to grab drinks or have a more relaxed casual dinner. The Double Black Diamond Martini is delicious! If you're a big pineapple lover you'll enjoy it. I wish they had more non-meat options (but of course this is a steak and chicken grill so can't complain much). I got the wood grill salmon with rice pilaf and veggies. The salmon had great flavor. I was a little disappointed by the rice pilaf, it had corn, cranberries, and random grape tomatoes in it. I was not a fan. Overall, it was a nice dining experience. Just slightly over priced for the meal we got.

Visited 8/24/25. Service and food was great!!! We left Barlouie due to bad service and what a relief! Our server was great! Will definitely return!

Decided we'd try this place for our anniversary. We made a reservation. The table they saved for us was right next to the kitchen door. I would have expected a better table with a reservation. Servers repeatedly stopped next to our table outside the kitchen doors to talk loudly to each other. We ordered and our server brought us bread. It was still gooey and unbaked at the bottom. We explained the issue and got a new loaf. We ordered an appetizer with the sauce on the side. It arrived with sauce covering it. We reminded our server we had ordered it with sauce ON THE SIDE. She brought a new one without any sauce at all. We both ordered medium rare sirloin. My husband's arrived medium, and he said it tasted like a filet and not a sirloin (not that that's necessarily a bad thing). The steak butter was heavy on the oregano, which was not listed on the menu. I dislike the taste and would have ordered something else had it been disclosed. We did enjoy the overall vibe and ambience. It was visually interesting. Overall it was a disappointing evening full of errors. I think next anniversary we'll stay home and cook for ourselves.

Patio seating is super un comfortable, heavy chairs, too high and seats that have you leaning back. smokehouse Burger was dry and service mediocre. I had high hopes )-:

This place is a chain and gives off those sort of vibes, With that said my food was better than average, my manhattan was dope and the service was great. If you just want something decent and reliable, this pace fits the bill

This is my second time here at this location in Saint Charles... The first time was great, but the second time last night was not the greatest because of the lady that's upfront as the hostess, she was condescending, and rude. Passively hostile and spoke with micro aggression. We clearly told her our name... When our table was ready she call my boyfriend another random name as if she didn't just type it in 5 mins ago... weird AF. They need a new hostess. Bathrooms were unclean and had a really bad smell. They don't check the restrooms as frequently as they should. The food was amazing and the waitress Elizabeth was spectacular. She was sweet, welcoming and professional. The atmosphere was beautiful and relaxing. But the hostess needs better customer service skills. She doesn't understand that people can read through her ignorance. SMH

Firebird Restaurant at the Streets of St. Charles. Overall - liked the food (think it would have been really good if hot) - the wait was way too long, food would have had to be Great for me to recommend and say worth the wait. So it is up to you to take the gamble. Server was very nice and friendly. But waiting on food was one of the worst. Would highly suggest the restaurant offer bread or something to kill the long long wait. Here I am almost at about 50 minutes sitting here and still no food. Food The cilantro grilled chicken Other than it was cold, so taste of the meat was fair - will say the sauce was very very good. Had the Parmesan mashed potatoes - very good even at room temperature the Roasted Garlic Sirloin. She really enjoyed it and raved about the roasted garlic thyme butter really making the steak very good even though at mostly room temperature. Had fries as the side and said they were perfect crispy outer and soft hot interior the Honey Garlic Chicken Really enjoyed and flavor was great even though at room temperature. The cherry tomatoes on top were delicious. Came with baked potato and was good and still partially warm. Ambiance is nice. Charming with open fire fireplaces.

Last night was my second time at this restaurant. The atmosphere is always nice. The food comes out very fast which I enjoy. Unfortunately, my steak was not great as I would've expected it. It was very tuff... I was waiting for our waiter to come back to the table and he said oh I overheard blah blah blah started talking to my date about where she lived where he lived where they grew up for about five minutes-if not longer! Problem one he never made eye contact with me Problem two he was literally listening to our conversation. Number three he absolutely told my date what she should not order he said "it was not good" in a very abrupt manner which I think is inappropriate he could've said it much nicer He didn't even listen to what she had said she wanted . And last I put the credit card on top of the check and because he was so interested in talking about where he came from in St. Louis. It took him five extra minutes to realize that I'd put the credit card on the check. I gave it 2 stars because the food came out very fast The flavor was good, but everything else made it an unpleasant meal! I will not throw him under the bus because I'm sure man will talk to him about this. All I can say is he sounded like he was from New York, but he wasn't..

Vibrant atmosphere with a great dim lighted ambiance. We meet up with a group before a comedy show, booths comfortably fit 6 of us. We all had drinks to start, cocktails were weak but had fun ingredients. We ordered appetizers and our group ordered entrees, everything was generously portioned; Smoked wings were slightly dry, Philly cheesesteak eggrolls were tasty. Everyone else's meals looked good. Service was good, our waitress did her best with a very busy section. Overall, I'd recommend to others if you've never been to give it a try for yourself.

Sara made our experience amazing!!! The food was excellent too! Highly recommend the specialty cocktails