Karl Leibensperger
Google
We were thankfully lucky enough to do the VIP tour, which I would recommend if you are able. The tastings were great, especially the barrel strength 37 year old that I would love to purchase if available.
Two notes though. First, this tour does not include any of the distillation process, which is the heart of the operation. Having done many such tours in the past, this is the only one that entirely skipped the most important step.
Second, we would have left with thousands of dollars in product if the prices had been reasonable. The special 30 year bottle is almost $900 more at the factory than ordering online in the States. The 25 year bottle is $100 less in the States from any regular store without the hassles of shipping or importation.
They have a wonderful experience set up. They just need to capitalize on it.