Max C.
Yelp
Upon arrival, everything was perfect. It was a pleasant experience, and the server even recommended the Brazilian beer, which I ordered twice. I was enjoying myself, and the manager came by to check on me, it was going to be a wonderful night.
Due to some inexplicable reason, I was assigned a new server who was rude, condescending and ended up ripping me off. Towards the end of my meal, I requested a dessert menu and ordered the flan. As soon as I placed the dessert menu on the table, he cleared the plates of beef I was working on without asking me! I was disappointed, but at least the dessert was on its way.
Upon finishing my flan and receiving the bill, he made sure to let me know that tip was not included in the total. Because the meal cost only $88 and the cash on the table was $20, I was a little confused, so I asked him if the receipt was correct, he stated that I had 1 Brazilian Rodizio, 1 double screw driver cocktail, 1 flan, and (1) Brazilian beer with my meal. Immediately, I told him it was 2 beers, thinking he forgot to place 2 beers and was upset at forgetting, so I gave him $20 for the beer and I told him to keep the change when I left.
I went to itemize my ticket when I got home still feeling uneasy about the replacement server's behavior and found the amount correct for the meal, cocktail, dessert, and 2 beers at $88 after all. I had been ripped off by $20.
My advice is to ask for rude servers to be replaced. I thought it was going to be a wonderful experience but it became a foul aftertaste at the end of the night.
DATE OF VISIT: 01/19/2022
TIME: 8PM
TABLE: 1 guest at WINDOW (far back right near server podium)