Fountain Lounge

Had an amazing steak here! Charmaine, my waitress, was attentive and gave excellent recommendations on both food and wine. The beignets are also a must-try—freshly fried, perfectly coated in sugar, and absolutely delicious. Highly recommend!

Sunday night, only one proper waiter for the whole dining room and two servers. They were severely short staffed. Food took long time to come out. Bread service didn't include bread plates, food was mediocre, steak chewey at medium rare. After the first drink couldn't get another one because waiter didn't have a chance to come by. The person started cleaning the table while we were still finishing our plates, they almost took the glass out of my husband's hand. Usually at all these American "5 star" hotels food is not that great, but at least service and ambiance is OK, but here it was something else. Hence 2 stars.

Just the best server we had. You know a server can make or break your experience. Charmaine was delightful and pleasant and accommodating to my whims. She had the best suggestions for food and the most real smile and demeanor. Food was good too. Have to get the salad with the fried goat cheese

We had such an amazing experience at Fountain Lounge! The breakfast buffet was absolutely wonderful – everything was fresh and beautifully presented, and the crawfish omelet was especially delicious. It was the perfect way to start our mornings. We also had the pleasure of dining here for dinner one evening, and it did not disappoint. We tried the mussels, gumbo, and redfish, and every single dish was bursting with flavor and perfectly prepared. Our server, Charmaine, was exceptional – attentive, friendly, and made us feel right at home. From start to finish, the service, food, and atmosphere were top-notch. I would highly recommend Fountain Lounge to anyone looking for an unforgettable dining experience!

Stayed at The Roosevelt and decided to dine here. We enjoyed the meal. The gumbo was very good- just the perfect savory start to the meal. We moved onto the beat salad - fresh and flavorful. We shared the burger with truffle fries and crab cake. All flavorful and hot off the grill. It was Sunday night so there was no live music and it was a little sleepy but overall a very good experience. I would say a solid 4.

Ordered: New York Strip Périgourdine $64 truffle frites $14 We went around 10 PM and sat at the bar, where our server was wonderful—friendly, attentive, and really made the experience enjoyable. Our food was brought out by a gentleman named Eddie, who was incredibly sweet and charismatic. He presented the dishes with flair, even dressing the steak with the sauce right in front of us, which added a nice bit of entertainment. He also went out of his way to help us open something we were struggling with, which was such a thoughtful touch. Eddie was truly a highlight of the evening, and we hope more guests get the chance to be served by him. As for the food, we ordered the ribeye steak with a side of truffle fries. The steak itself was disappointing—the creole-style sauce didn’t pair well and gave it more of a meatloaf-like flavor. The cut was also a bit off and turned out quite dry. That said, the potatoes on the side were delicious and really saved the dish, while the truffle fries were excellent—crispy, flavorful, and well-prepared. The green sauce wasn’t our favorite, but the cocktails were fantastic. One was a perfect balance of spicy and sweet, and the Riesling paired really nicely with the fries. Overall, while the food itself left us underwhelmed, the drinks, atmosphere, and above all the service were wonderful. Between our great bartender and Eddie’s charismatic service, the experience at the bar was memorable. It’s a convenient and stylish spot inside the hotel, but for us, the drinks and service far outshined the food.

Charmaine is the best! Great bartender, fun atmosphere, and some of the best blue crab that I’ve had in a long time. I’d give it a 6/5 if I could.

Did a Réveillion dinner at the Fountain Lounge in the Roosevelt Hotel before the Pelicans VS Knicks game. The place was pretty loud, but it is the holidays, the lights are very pretty and picture worthy. The customer service was good, the atmosphere was busy and the food was amazing!