Avi K
Google
I order from here often and the food is pretty good but the service is terrible. Nasty woman working at the register who is always rude, takes forever and hangs up on you.
I ordered 2 sandwiches on grubhub for a delivery that is 2 blocks away at 11:40AM. The food arrived at 1:05PM and the order was wrong (they sent me a sandwich that was just chicken cutlet and onion on a roll...missing the pesto, mayo, tomato, and cheese). When I called the store to tell them, I explained the issue and asked for a new sandwich. She told me that a new delivery would take 45 minutes and when I said that my lunch break at work was over she hung up on me. When I called back, I heard her telling the boss that I cursed her out on the phone, which wasn’t true.
After speaking to the boss, the correct order was delivered within 15 min, which is the only reason I gave 2 stars. They need to get that crazy woman out of there! Arguing with customers for mistakes she made! I’ve even seen her give and attitude and argue with the boss....