Friedman's West

This was my second visit to this place. The first time I was visiting the LaSalle Dumpling Room which has recently merged into Friedman's West. We went for the Chinese food. The food was good and the service was excellent. I really like the atmosphere. My friend and I arrived around 1:00 p.m. on a Sunday and it was rather busy. But since lunch was winding down, we only had to wait about 10 minutes to be seated. The hostess and the servers were excellent and very attentive. Both visits have been good experiences.

Friedman's West and La Salle Dumpling have merged into one restaurant. The good news is that two people craving different cuisines can now dine together at the same place. However, the downside is that those unaware of La Salle Dumpling's presence inside Friedman's may find it nearly impossible to locate the restaurant. This unique establishment offers two completely distinct cuisines, prepared to perfection. In particular, the xiao long bao and Chinese-style noodles are exceptional. The brunch menu exceeds expectations, and both the coffee and iced tea are outstanding.

We stumbled onto this gem, excellent gluten-free menu and attentive service. The Ruben sandwich with gluten-free bread was 10/10. The portions for the kids meal ($15) were substantial.

The sesame salmon salad was delicious. Lots of different textures and the salmon was cooked well. I do think it was a bit over dressed but delicious nonetheless. My fiancé had the shawarma salad which was a special and he said it was delicious.

Huge Gluten Free menu. Fish tacos and salmon were very good. Service was ok.

I generally live Friedman’s. They have great food. The place was undergoing renovations so they were serving Friedman’s food from Pick a bagel, which was pretty funny (and also Chinese food from another restaurant - now you know they own all of these).

We ate for lunch on a Friday, and were seated for 2 right away. Swiss switch sandwich is excellent, would definitely recommend the BALT too. Service was efficient and staff were friendly. Toilet is out the back. It's on the more expensive side in our view.

On Friedmans opening day I decided to stop in to evaluate the service, food and decor. I was not disappointed. Friendly staff greeted me upon entering and guided me on how to pull up the menu with my code scanner. I ordered the 7 piece wings and sweet potato fries. Delicious! Wings were cooked properly and so were the sweet potato fries. I look forward to trying other menu items as well as the weekend brunch. The restaurant has indoor and outdoor seating. Clean minimalist design inside. Good first experience!

Great service. Good reliable comfort food.. I like their burgers and fries. Great breakfast menu.

The staff was LOVELY. It is not the staffs fault some of the food sucks. I'm an old school Friedman's gal that absolutely loved their cilantro lime edamame rice from back in the day. This was BEYOND disappointing. An Asian menu of deliverables that make your rundown low quality ingredient Chinese food joint shine like no other. Why are they tackling an Asian menu when it's best hope is to be lack luster? IDK: could you make better meal out of microwaving a few things... yes. Great service though!

One of my go-to places for a casual brunch! My friend and I arrived here a little past noon on a Saturday and there was plenty of seating. This location is a little bit more "out of the way" compared to some of the other locations but definitely worth the walk imo since we were able to get seated right away without having a reservation, it wasn't as crowded as noisy, and service was top notch! This location's menu is also incredibly extensive and includes a ton of Asian-inspired dishes too, though I went for the lemon ricotta pancakes this time and my friend got the spinach artichoke dip. We both really enjoyed our food and I appreciated how careful and knowledgeable the staff were about accommodating my gluten-free dietary restrictions! I only wish I had a little bit more fruit on my pancakes but oh well :) they were so fluffy and warm and fresh - I know I'll definitely be back in no time to try out additional items on their menu!

Comfort food with a New York twist. Check out tuna, crispy rice appetizer excellent. Tried the fish and chips New York style and Friedman fried chicken all were extremely satisfying. Enjoyed in a chill atmosphere so full no room for dessert can't wait to go back, the real deal. ! Nice and friendly service

We stopped by as we had a friend in the area who came here pretty often. The place was nice. Service was good, friendly and the food was good. I got a hot chocolate and it was tasty. Everyone seemed to enjoy their meals. Overall it was just good, nothing special. Pricey for 'good' food but nonetheless , no complaints.

Our new favorite burger place! Everyone that knows me- knows that I love a good burger. This place is very unassuming- but don't let that fool you. The burger is beyond! So tasty and delicious. The waitress was wonderful- and ensured we were happy with our meal. They also have a very tasty matzo ball soup so good! I can't wait to come back for another tasty meal. Thanks! Highly recommend!

Friedmans always has excellent food, Ambiance and service. I'm thrilled that this location opened up near my work. I hope to become a regular!

Consistently great service and food, love this location and the one in Chelsea. Daughter and I were in the mood for breakfast for lunch and it was fantastic.

Customer service and the women answering the phone are BEYOND RUDE! The customer service is HORRIBLE!! There are SO many complaints about the people who work to take the orders that you ARE NO LONGER allowed to leave a Google review! AND the Manager is missing in action! SHAME!

Turkey club is very good with the cranberry aioli. They don't have honey mustard but all good. They also have another menu of all Asian food.

Great service, amazing food, and nice outdoor seating. I've eaten at the Chelsea Market location several times but the West End location is much better in regard to service and overall experience. I had the gf chicken and waffle - I adore a savory waffle and this one did not disappoint. The habanero honey is to die for. The dish is big enough to share OR take home leftovers! Thanks for all of the gluten free options!

I was in the mood to try something new on Door Dash and the menu had a lot of options. I was craving a turkey club so I ordered that and it came with a cranberry mayo and I added Gruyère cheese. It also came with a side of herb seasoned fries. The sandwich was pretty big and there was a generous amount of fries too. Everything was delicious, the turkey was fresh and there was fresh lettuce tomato on it too. The fries were good and crispy. I would definitely order other stuff from them when I need lunch options.

It's our regular neighborhood place to go or order from. Great and solid menu with multiple choices from two separate cuisines. Diner and Chinese. Both delicious. Service is always great and the ambience is warm and inviting.

Loved everything we had! So happy for the gluten free innovations and care this restaurant took in creating their dishes! The lemon ricotta pancakes were super light and fluffy, and the buffalo wings were extra crispy. Great and friendly service!

Came for a quick breakfast. Nice new renovation, excellent omelettes and coffee with friendly efficient service.

Delicious food nice atmosphere good price value definetively suggested We' ll sure come back when in Nyc

Came here on a Friday evening at 6pm - it was empty so no reservations needed. The staff was super attentive and sweet. I ordered the fried chicken sandwich with fries and my friend had the salmon entree. Good for comfort food and catching up with friends. They're currently renovating next door so I'm sure the venue will be even bigger once it's completed. Will definitely recommend and will be back.

we're regulars at friedmans and like this location for the neighborhood feel, and the additional gluten-free chinese menu (through LaSalle Dumpling Room). friedmans can get pricey so if you need to eat gluten-free, be sure to review your bill because sometimes the staff will add the $2 surcharge to dishes that are already gluten-free. the surcharge is meant for GF bread/buns. the menu at each location varies slightly so when we're at west end, we especially like the chicken schnitzel and rice cakes with pork.

The dual American/Chinese menu was pretty awesome and convenient! It was exactly what we needed after a freezing cold day walking in Central Park. My girlfriend opted for the American fare and I ordered the fried rice and steamed dumplings. Bangin! Service was great as well. I already wanna go back!

UPDATE YOUR WEBSITE - the dining room is being renovated and they are using the bagel store next door for dining. It was hot and uncomfortable and I ended up ordering my food to go and eating at my desk. Not the relaxing, end of week treat I was anticipating. If you have a website, you owe it to your customers to keep them informed of major issues / updates to your restaurant. The food was good, but, I did not need to spend $30 to eat in front of my computer and I did not have time to find someplace else.

They served under cooked fried chicken which was slightly bloody and cold inside and reheated outside chicken. When it was brought up, they apologized and took the dish. What was brought back was chicken reheated in a microwave, dried up like a card board outside and yet still cold inside. They did make it up by asking me to order something else, and they did not charge for the dinner for two - Thanks for making it up but will never return to this spot and now I have a bias towards Friedman's as a brand for not maintaining the quality of its chain stores.

Lovely service and nice ambience. Food was mediocre - benedict lacked seasoning and falafel was dry. Salmon salad was tasty but nothing to go back for.

This was a nice addition to the neighborhood. I liked their sturdy outdoor set up and the heat lamps. We came around lunchtime and they were quite busy. Seems like they only had two servers for everyone which was not enough since it took them a while to clean up after parties who had left. As a result, the wait times were longer than they estimated. However they had good covid precautions (well spaced tables, servers with masks). For the food itself, we loved our pastrami Reuben. It was warm, comforting and juicy. Definitely a greasy guilty pleasure for a cold weekend. The fries were pretty good as well, not super crispy but well flavored. It was enough for two of us to split and feel full afterwards. We got the Mac n cheese side too. We will definitely skip it next time. We liked the crispy topping and I liked the lighter sauce, but the pasta itself was too al dente and ended up tasting stale as a result. Looking forward to trying other dishes though!

Great experience, staff was friendly and wait was not very long. Nice and clean, steak was cooked to exact specification and also had the pastrami sandwich, super tasty with mustard (made a great breakfast option for me ) Nice neighborhood feel - will be back and I'll be bringing some more friends.

All the burger spots in New York take a look at this! Fresh cut lettuce , French fries cooked perfect! Even included a side of ketchup in a "to-go" cup rather then ripping 10 packets , my go 2 place from now on! Medium burger with onions tomatoes sliced pickle on the side and seasoned French fries can't go wrong ! 10/10 wouldn't change a thing.

This is fast becoming a regular spot. I love the casual atmosphere. Wait staff at great. I love their fried chicken sandwich with fries. But everything I've had here is great. Breakfast/brunch rocks!

The food was so disgusting I couldn't finish eating. The waiter was rude the whole time while I was trying to order. One of the worst restaurants I have ever eaten at.

This is one of our local go-tos and now they also house Lasalle so you get both a delicious American menu but yummy dumplings too! He likes the salmon, ai like the fried chicken and cheddar waffles but we always split an order of the chicken and cabbage dumplings. Easy atmosphere and good service.

Ordered the grilled chicken sandwich for lunch, which sounded really good to begin with but really didn't deliver. You barely taste anything with the huge loaf of bread the sandwich is put on. Bacon jam barely comes through and you can forget about the avocado. Fries were great tho. Change up the bread and the sandwich has bud potential

The service is good , but how you serve soggy bacon, and my food was cold, they have no jelly or jam for the toast .... 38 for eggs and homefries it's a rip off...

The celiac's dream. Great food that's celiac safe, and no objection from my non-celiac friends and family. I go to one of Friedman's locations at least a couple times a month.

This place never disappoints, my sister and I came here for lunch and I got the turkey burger and she got the buttermilk chicken sandwich and everything came out great. Our waiter was very nice and the manager was very friendly.

Just opened a few weeks ago in October 2020, Friedman's West has a nice menu full of customizable sandwiches and salads. They built a very sturdy outdoor seating area and have heating lamps ready to go for when it gets colder. Went for lunch over Thanksgiving weekend. The service was lovely and the food was also. I had the autumn salad which contains a bunch of goodies like pepitas and squash and goat cheese and apples, with an herb vinaigrette. My SO got the pastrami on Rye, which they source from Pastrami Kings. We each had a couple beers in addition to our food and were pleasantly surprised to have not spent a zillion dollars. (Hells Kitchen tends to be pretty overpriced). Hopefully they receive a warm enough reception from the neighborhood to stay open during the fall. We could use a fair priced lunch spot!

I want to like this place because it's in the area and we need a good spot for casual dining. But the pancakes were totally tasteless without the maple syrup. Honestly very lame pancakes. Hopefully the other food is good as I'll be back I have three stars because it's kinda nice inside, clean, service is good etc. but please step up your pancake game . It's not that hard, I make ten times better ones from home ! Thanks

I got food poisoning from my order of fried chicken,waffles and a piece of cake on Oct 22- I called the following day and the manager Jessie was very understanding but never refunded my money. I was sick all night- I can't see myself ordering from here again.

I was going to give it 2 stars, but Yelp's definition of that is "Couldn't been better", and that is too much of an understatement to qualify. I ordered the fried chicken sandwich, and it was literally the worst fried chicken sandwich I've ever had in my life, and I have had a ton. The piece of chicken was 50% bruised and dry chicken meat, 30% bone, and 20% dough. So not only was the quality of the meat absolutely terrible, but it was also impossible to eat. Maybe the chef was just making his way along the pieces of meat that he had available to him to fry up, and it was bad luck that I had this piece. At the same time, I find it completely unacceptable that someone could look at that piece of meat and think that it's acceptable to serve. Unfortunately, this will be my first and last time ordering from this place.

Just paid $25 (including tax/tip) for the worst salad of my life. The Cobb salad tasted like a packaged salad from the grocery store 3-4 days old. The hard-boiled eggs were partially frozen, the bacon was dry and had a processed taste. Lettuce was bottom of the barrel quality and flavorless. Chicken also tasted packaged. Highly disappointing and I will not be returning.

This place rocks. So nice to have a spot that does everything gluten free! In addition, everyone who works there is super nice and welcoming.

Their Chinese restaurant, La Salle Dumpling Room, is AMAZING. The original one is near Columbia university and super popular with students. Lots of Chinese go there and say how authentic it is. It's a bit confusing that part of this restaurant is a different Chinese restaurant, but they have amazing dumplings, noodles and beef dishes. My mom is from Shanghai and recommends it a lot!

Love the food and staff here. I'm a new neighbor and this spot is great for breakfast lunch and dinner. Salmon and grilled cheese and burger are sooo goood. Ready to try more on the menu!

First trip to Friedman's when it was really busy. I understand there might be a labor shortage, but the service was terrible. After we ordered, the food didn't arrive for over 30 minutes, and only then when I asked the busser to flag down our server (who hadn't bothered to check on us since taking our order). She dropped one of our three entrees, and said "the food is coming out now," and left. The next two entrees didn't arrive for another 10 minutes. It was pretty evident that someone had forgotten about us as the food had been hastily made, and not good. Even the Mac & Cheese, which we usually like, was dried out on the top and soupy at the bottom. We won't be returning.

Their Service, food and atmosphere- I loved all! I ate Pastrami Ruben- yummy, huge portion and yuca fries - these fries are a bit greasy but taste so good with a lot of garlic. I'll definitely come back.

I have been to other locations of Friedman's so I was happy to see them open by my apartment. It was a lovely lunch!

Food is decent. But I had a weird experience at lunch once. I came with my parents on a Thursday for lunch. They were pretty crowded and had a lot of large groups for a Thursday between 12pm-1pm. The only table left was their 6-seat booth. They offered it to us because they didn't want to keep us waiting longer. We had probably been waiting almost ten minutes. But there were conditions: if another table left before our food came out, then we have to move to the smaller table. I did not ask for the 6-seat table, they offered and they're putting conditions on it. I also didn't do anything to prompt this offer, such as "how much longer is the wait?" My party did have to move tables during our visit. The staff didn't even clean the smaller booth properly. They pushed the crumbs on the table onto the benches and I had to push those bench crumbs away myself. And no large party arrived after us to occupy that 6-seat booth. I get that the staff want to maximize the table settings, but I can't help feel but inconvenienced. They made me feel like they were doing me a favor when I didn't ask for the big table to begin with. There was also a woman sitting by herself at a four seat table and waiting a while (at least ten minutes from when I arrived to when I was seated at the large booth) for the rest of her party to show up. Maybe they shouldn't seat groups who haven't arrived in their entirety yet.

Excellent much needed addition to the neighborhood. Food is lovely my dad was raving about his chicken quinoa dish and i loved my veggie burger with a surprisingly tasty gluten free bun (i'm GF) fired were nice too. Outdoor heated seating. Going back for the second time this week this afternoon. Would recommend a lunch special menu to drive daytime traffic

We had a nice lunch outdoors, under cover, and felt safe during Covid. The food was good, nothing special, and service was attentive. Brunch entrees included French Toast with bacon, Falafel, and chicken sandwich. All were tasty. All in all, a pleasant dining experience.

One of the best burgers I had in awhile. Very solid & the pickle was great! Recommend highly!

i loved their herb fries but then they changed them and now they're just super soggy & barely seasoned. I miss the old ones

I ordered a turkey sandwich on rye bread with Russian dressing. It seems like that would be an easy order to fill. I had to repeat the order at least three times. I received turkey on rye TOAST with bacon and...some foreign object in my sandwich. Disgusting.