Galleria Park Hotel

Our stay was so amazing! For my husband’s birthday we were upgraded to a beautiful outward facing suite and were treated to a complementary bottle of red wine. The staff were all extremely kind. We loved the spaciousness of the room, the comfortable bed, and the fantastic location. Thank you very much. We will be back :)

The stay was faultless. The room was clean and spacious. All the staff who we had dealings with were extremely friendly and professional. Whether front desk or floor staff. In particular Jared was worth special mention. I would no hesitation in retuning to the Galleria for 3rd visit or highly recommending it to any of our friends. Once again thank you for excellent stay.

Fabulous service, from Radwan. Great wine at complimentary drinks during the sipping hour. He gave us super ideas for visit in San Francisco. Jeffery was welcoming and helpful. Hotel has a cool vibe, close to China Town and easy access to public transportation. Had a wonderful stay. Hope to return soon and bring friends.

Fantastic experience here. Rooms were fairly spacious, entire hotel was very clean and had modern decor that was well maintained. Loved the cocktail hour in the lobby and service staff were all helpful and friendly. Great value for the price! Highly recommend.

I spent a weekend with my mom at this hotel and loved everything about it. The location was great, the variety of services was amazing, and the staff were friendly and welcoming. The stay was very comfortable. My experience at this hotel was worth every penny I paid for it. The main reason I chose the hotel was its pet-friendly policy.

I stayed at Galleia Park Hotel for a week, and here are my observations: 1. Sustainability The hotel promotes sustainability with reusable water bottles, which is commendable. However, the use of single-use plastics in the bathroom (shampoo, shower gel, etc.) contradicts this effort. If sustainability is a key part of your branding, this area needs significant improvement. 2. Amenities The amenities stand out compared to other nearby hotels. Complimentary coffee/tea, evening alcohol offerings, and 24-hour fitness access are definite highlights. 3. Space and Facilities In my case, the bathroom was oddly larger than the bedroom. However, the lack of an exhaust fan in the bathroom was inconvenient, and the lighting throughout could be improved. The bathtub had a wooden plank that felt unnecessary and uncomfortable, and the shower curtain barely covered the rim, leading to water spilling out. This requires immediate attention. Cleanliness On a positive note, the property was spotless, towels and bedding smelled fresh, and everything felt clean and well-maintained. Would I Return? Maybe, but only if the pricing is more competitive. Overall Rating: 3/5 While there were notable positives, several aspects need improvement to match the price point and elevate the experience.

Beautiful hotel with wonderful staff. We had a minor issue with our room, and it was generously compensated beyond what I would have expected. While the terrace is lovely, they could do so much more to make the space more appealing to spend time (there's only benches and a couple tables, perhaps some more comfy lounge furniture?). The street noise though is unacceptable and it would be wise for this hotel to invest in new double paned windows for its visitors' peace. We were there on a weekend and the honking and drunk people noise was just too much, and I'm sure our 2nd floor room didn't help. I would definitely stay here again, just bring your earplugs.

Galleria Park Hotel is one of the most charming hotels I've ever experienced. Situated in the bustling downtown core, the hotel exudes a vibrant blend of business and art. Upon entering, one is immediately captivated by the hotel's charming and eclectic interior, which I adore! The staff is amiable. When I encountered an issue with the limit on my credit card, they displayed exceptional patience while I resolved the problem. I promptly paid for one night, retired to my immaculate room, and spent the next hour rectifying the issue with my card. The room is consistently pristine, a detail I greatly appreciate. The hotel's location is superb, with the San Francisco Museum of Modern Art and numerous other museums merely minutes away. The vicinity boasts many excellent restaurants, and all public transport stations are conveniently close to the hotel. I unequivocally intend to revisit this exceptional hotel for all my future visits to San Francisco. As you enter from the street, you're greeted by a charming and eclectic interior. I love it! The staff is amiable. I had an issue with the limit on my credit card, and they were extremely patient while I resolved the problem. I paid for one night, went to my room and spent the next hour solving the issue with my card. The room is spotless, and the staff keeps it that way every day. I'm delighted with that. The location is excellent. You'll find the San Francisco Museum of Modern Art and several other museums just a few minutes from the hotel. Plenty of restaurants are nearby, and all public transport stations are just a few minutes from the hotel, making the location very convenient. I plan to stay at the same hotel for future visits to San Francisco.

Charming, Friendly, Modern, Great Location: This charming boutique hotel is at 191 Sutter Street, just 2 blocks from the Montgomery St. BART station. With a TRAVELZOO voucher, the rate was an affordable $163 per night, including taxes. A stunning fireplace blazes in the entry where the super helpful and congenial staff welcomes guests. Décor is contemporary and colorful. Wine and gin martinis are offered from 5-6 pm. The room was comfortable and included two refillable water bottles, a coffee maker, and a refrigerator. We were on the 7th floor with a nonoperational window facing the tranquil interior, although without any view. Umbrellas are provided in each room. (It was pouring rain when we visited.) This is a centrally located hotel near Union Square and the Financial District. Overnight valet parking is $78 but there are 2 nearby parking garages (The White House and Stockton/Sutter garages) that offer overnight parking for about $44. The guests were international with many languages being spoken. We look forward to staying at the Galleria Park again. Highly recommended.

It's been about a decade, but I'm baaccckkkk. I was thrilled to see the lobby and rooms got a little bit of a makeover - and the new and improved Galleria Park Hotel was quite lovely. They were extremely friendly when they greeted me and even handed me my doordash order which had just arrived...thank goodness since I was famished. The room itself is an OK size by SF standards, but the bathroom was so small I wasn't sure I could fit in it. I was quite comfortable with my home for 3 nights and then it was time to go to bed. Between the noise in the lobby and street noises outside I didn't get much sleep for 3 nights. It was so noisy and the fireworks/partying from Chinese New Year certainly didn't help. The good news was I didn't have much trouble waking up for super early workouts since I was basically still up, but was pretty sleep deprived from staying there. Despite the renovation I think i'd opt to stay elsewhere unless they could promise a quieter room

Overall, I had a solid stay here! The hotel isn't anything too fancy, but it's nice and will provide you with all of your needs. The renovations truly are beautiful and the folks working here are kind and helpful. My room was pretty standard in size, with the bathroom being on the small side. I kept my make up and toiletries on the bedroom dresser because there isn't really any space for anything else in the bathroom. The room was drafty, but after cranking up the heat it was all good in the regard. The blackout curtains and super comfortable bed provided me with good sleep, despite the thin walls and loud sounds of the city just outside your window. But to be honest, although I could here these sounds it didn't stop me from having a good night sleep. The hotel is also in a convenient location - making it an easy to walk to the Ferry Building as well as to many other destinations in the surrounding area. Considering I was only in the room at night to sleep, this hotel provided me with a safe, cozy place to lay my head at night and I'm so grateful for that!

I wanted to take a moment to compliment Mira, Jared, and the valet staff for their incredible hospitality during my recent stay. Mira's warm and welcoming demeanor made check-in such a delight, and Jared went above and beyond to ensure everything I needed was taken care of. The valet staff were consistently courteous and efficient, making every arrival and departure seamless. Every time I stay at your hotel, it feels like a second home. The level of care and attention your team provides is unmatched, and it's the main reason I always look forward to returning. Thank you for creating such a wonderful experience--I can't wait for my next visit!

Stayed here Sunday - Friday for a work conference. Staff here were absolutely lovely, and made the stay hospitable. Room was a very good size, was court yard facing, and was very quiet at night. My colleagues who stayed in a street facing room said it was very noisy. The Urban Amenity fee gives you access to the 24 hour fitness down the street - and that was awesome. You just need to ask the front desk for a pass each day you want to go. The only con was I found there was a slight smell to the room when I entered, but I quickly got used to it. Pretty common for old hotels.

Excellent location, spacious room, and comfortable bed! I stayed at Galleria Park Hotel for one night for a work conference in SF. Overall, this hotel ticked all the boxes for me, and I would return to this hotel for future visits. Located in the financial district in SF, this hotel is in excellent location. Bart stations and bus stops are within walking distance to the hotel. In addition, there are a lot of food options ranging from coffee places, takeout, and full service sit-down restaurants within its vincity. The hotel has a retro feel to it. It has a beautiful ornate staircase, cozy sofas, and plush carpets throughout. I was pleasantly surprised by the room. My room has a very spacious layout, with a plush, king-sized bed, desk, and a couch. In addition, there are two walk-in closets and an extra vanity sink near the door. The extra vanity sink comes in handy if you need extra space to do your hair and makeup in the morning. I had a very wonderful and restful stay in the room. As for service, the front desk was very friendly, and I was served right away. The hotel has a small gym, but they also offer guests to use the nearby 24-hour fitness for additional equipment. The hotel also has complimentary morning tea/coffee service and an early evening drink service. My hotel cost was around $360 a night with all fees included. With its location and level of comfort, I felt it was a great value for a business purpose. Highly recommend!

Everything, LOVE great location, amazing staff and rooms excellent!. This is my second time staying here. Thank you

First time staying here. Really cozy lobby. Staff member at the reception desk (Mira) was very professional and accommodating. The furniture in the room was well kept and clean. Rooms have water and a coffee maker in them. The beds were comfortable and the sheets were crisp. Room and bathroom was also very clean. Will definitely recommend this hotel to friends and will be my go to hotel in San Fran. Great location also. FYI...valet parking available...little pricey at $65 a night but convenient.

This hotel is 3.5 stars to be fair. I've stayed here twice, four years apart, both for 4-5 nights at a time. The sipping hour seems to be popular, I haven't partaken. The lobby is pretty and cozy and was decorated for fall. As someone who is very into interior design, I think the hotel is quickly becoming very dated. It's like a modern art deco traditional vibe. It's just not as elevated as they attempt to sell it as. As other reviewers mention -- if you have a street facing exterior room it is INSANELY loud. I was so exhausted from my business trip. It didn't impact me. I also think it's really easy to play a noise maker on your phone and it drowns everything out or go to bed with the TV on. But if you're a light sleeper and this matters to you, definitely request an interior room. My first time here I stayed in a Sutter suite which is quite spacious, studio style room with a sitting area. During that first stay I had a maintenance issue with my room and had asked it not be addressed until I leave (I just don't generally like people in my room. I don't usually have it serviced either during a stay). After telling them I didn't want anyone in my room, a maintenance man just let himself in while I was getting ready for bed. As a woman traveling alone at the time, I was appalled. Front desk didn't care. The day I was supposed to check out I asked the front desk staff if I could check out late they told me no problem. I went about my business. I was in meetings for about three hours until I checked my phone and the hotel had called me several times. I called them back and they said that I was supposed to check out at noon, the regular check out time. I explained someone told me I could check out late, they told me that that was incorrect and that I needed to return immediately and remove my belongings from the room. When I arrived, I went to ask the front desk person what was going on and the hotel manager at the time threatened to call the police if I did not immediately vacate the premises... Literally laughable after I stayed in a $500 a night suite for five nights. Next stay was recently and I wanted to stay somewhere that I was familiar with. As other reviewers mentioned it's attached to a blue bottle (download the app and order ahead!) coffee and walkable to a lot of great food/drinks/shopping. I stayed in their galleria suite (their highest end suite) and it was fine. It wasn't overly impressive and if I weren't here on business with someone else picking up the tab, I'd have been miffed at the price (ranged from $500/night to $720/night). It's advertised to have a fireplace -- and it does -- BUT YOU CANNOT USE IT. WHY would you use that as a selling point if it's not functional for guests ?! The Galleria suite has a large bathtub with a shower head, in addition to the regular stand up steam shower, and I went to use the showerhead over the bathtub to re-wet my hair and brown water came out everywhere, it was absolutely disgusting. My vanity sink is clogged to the point that you cannot even wash your hands without the sink filling up. As another reviewer mentioned, the room just felt dusty and untouched for a significant amount of time. I agree that there's likely a moisture/mold problem in the hotel rooms... It just feels kind of wet all the time. They give you complementary water bottles in your room and they can be refilled at a refill station on the seventh floor, but every time I would ask for a new water bottle they would then remind me that there was a refill station. I don't love high touch areas or communal efforts since Covid, so I'm not super keen on putting my water bottle that I drink out of under the same faucet as water bottles that everyone else drinks out of. The room that the water refill station is in is not super well-maintained or clean and there's water everywhere so I just don't believe it's sanitary. I was at a busy conference during my reservation so I did not have time to discuss the room issues with the front desk until later in my stay. Also, made the decision not to have the room serviced during my stay. As with most hotels, they have sandpaper sheets and very crisp linens, I slept in sweats and long sleeves so I wasn't bothered by it. Bed was medium firm. Good water pressure and water temperature. There's also a variety of external amenities for hotel guests, offsite pass to 24 hour fitness, etc. Overall, would I stay here again? Probably... But I definitely would never spring for their high-end suite again. I don't think the cost of the room anywhere near matches the value. They refunded me $80 off my almost $3k reservation for issues... is that adequate? Probably not, but it's not my money so I don't have the energy for a war about it. I think what you're looking for matters to determine if this hotel will suit your accommodation needs. In addition to the photos there's a desk work station and a dining table with 4 seats. The galleria suite room is also adjoining.

Clean, spacious and renovated hotel located within 15 mins walk from one ferry building and chinatown. Two queen beds are more like two double beds. There is a fridge, safe and one bathrobe in the room. They charge $35 for the urban amenities fees, ( quite common with SF hotel. Some call it "Resort fees" which is quite common but it includes free coffee/tea in the morning, sipping hours and etc. We didn't have a car. Overall a great experience. Highly recommend if you want to stay around the area.

We had a fantastic stay at Galleria Park and would recommend it to anyone. The decor is trendy and cool, our room was spotlessly clean and very comfortable, and the customer service was exceptional. The hotel offers a ton of extra perks, seemingly around every corner. The morning coffee, for example, is from Equator Coffee and is totally delicious. The gym has at least 5 peloton bikes for guest use. And, last and most importantly, the hotel offers an open wine and martini bar from 5:00 to 6:00 PM every day. Though all of the staff are extremely helpful, I'd be remiss to not give Mira a special shoutout. She went above and beyond so many times and was a creative problem-solver for each of our issues. I would vote for Mira for President if I could.

I had no complaints; this hotel was very clean and a great value for the price. They offer free coffee in the morning, and there's a coffee maker in the room as well. Considering the quality, they could easily charge more. The $50 incidental fee per night is quite reasonable compared to other hotels. I will definitely rebook here in the future. I really enjoyed my stay.

Stayed here for business and got almost no sleep because you can hear every single thing happening in the street below through the sad single pane windows in the room. Mind you, I sleep with ear plugs and a noise machine at its highest volume and I was still jolted awake at least 20 times in the night as large trucks and other loud vehicles came rumbling through the street below. You can hear trucks hitting uneven metal plates or something similar and you hear every single back-up beep as well. I also had the pleasure of hearing both the street sweeper and the garbage truck as well as an ambulance and some racing motorcycles. I even turned the hotel's AC system to continuous fan to block out the noise. Would never stay here again. The whole point of staying somewhere for business is to wake up refreshed and not a zombie. Also, the in-room espresso thing...why can't I get a normal cup of coffee?? And there's two sweetener packets in the room, total. Come on, if you're not going to have room service, then provide a proper coffee station in the room. Had to put on the robe and drag myself half asleep and gross looking down to the public coffee station in the lobby. Last pet peeve - no night light in the bathroom or on the way to the bathroom. Absolutely hate that.

Our family had a fantastic stay at this hotel. The hotel is really clean and beds were comfortable with trendy furnishings. Valet parking is less expensive than most in the Bay Area. Location was perfect, close to Chinatown and Union Square along with public transportation nearby if you don't want to deal with parking your car around SF. What won me over was the exceptional checkin and checkout experience. Mira and Jared were great, along with all front desk staff. Juan the valet driver was also fantastic. Friendly, warm, and professional, the place held all the niceties I expect from a trendy hotel without anyone being snobby. My family travels in a way that's very modest, with duffle bags and dressed in casual clothes. I felt like we were welcomed as much as richly dressed people. Such down to earth staff, it's been one of my best hotel experiences and that includes staying at the Bellagio and multiple Ritz Carltons. I'll take this place any day! Keep up the excellent work. Oh and the complimentary cocktail and wine hour was a nice touch, with excellent people staffing that. And the reusable water bottles and refill stations were great. Definitely good value for my stay as well!

I have stayed here twice and really love it. It's an older building but very well done and incredibly nice staff including cleaners. Go above and beyond to take care of you!

I haven't gone to the city in a while because driving here gives me so much anxiety, lol, but my husband and I wanted to celebrate our wedding anniversary here and bring our corgi with us since we never been able to bring him to SF. I called around the pet friendly hotels to see which ones would allow us to leave our pup for a few hours while we went out to dinner. The worker I spoke with was super friendly and told us we may leave him and informed me of the terrace they have on the 3rd floor for doggy potty breaks. This was the only hotel that advertised that so we decided to book our stay here. The hotel is located on a pretty busy street and it's valet parking only and it's $54 per night plus tax. We didn't mind paying for parking since it was their private lot. The hotel is close to Union Square, just a 10-15 minute walk. We walked there to get a sweater for my husband since he forgot to pack one. There are plenty of food options nearby as well! We got some yummy curry to bring back for dinner on our first night. The room was nice and comfy. Since it was our anniversary they had a bottle of champagne, some chocolates, and a card for us, very sweet sentiment! Our room was around the corner from the terrace so it was easy to take the doggo for potty breaks. And everyone at the front desk and valet were friendly and helpful. This will definitely be our go to hotel when we make trips out to the bay with our pup!

Rude front desk guy and mildew stinking room. The AC in my room had mildew and mold build up. The front desk guy was not helpful or empathetic. He just said to check for an empty room the next day. The window only opens a small crack (for safety reasons) so I'm sitting in this toxic room until they can wash the AC the next day. My throat hurts from the mildew and the fungal disinfectants they used as a temporary fix. At least they didn't have bed bugs.

I had a corner room in the hotel overlooking the street. I arrived & checked in around 10a that day. I alerted the staff that my room did not have heating 3 times over the course of the day, and absolutely nothing was done to address the situation. I did not receive any guidance until 9p that night when I was in my PJs in the lobby, and the only resolve was to provide a space heater for the room. Because the heating did not work, I heard EVERYTHING from the streets. I might as well have been sleeping on the streets, and I had to blast white noise from my audio device just to drown out the noise. It was dreadful! If I could give a 0 star, I would!

Don't believe the haters!!!!! My time here was PHENOMENAL. Exceptional service and courtesy. Location was perfect. Clean, comfortable, safe and the list goes on and on. They made my birthday extra special and I only mentioned it cause I was super excited to finally have my bucket list come to life. Definitely first choice and only choice while staying in fabulous San Francisco. I would give it ten stars if possible, definitely deserving.

Galleria Park Hotel is EXCELLENT! Stayed here during a quick weekend trip to SF. I wasn't sure what to expect at first, but it definitely exceeded my expectations by a landslide! Situated in the Financial District, Galleria Park Hotel is centrally located by public transit and late night bars. Not to mention that it's also walking distance to other famous SF neighborhoods like Chinatown and Fisherman's Wharf. Concierge is super friendly, whether during check-in, check-out, wine hour (5pm-6pm by the way, with choices of red or white wine!), or when they pour you coffee/tea in the morning. S/O to Jared, who checked me into a room on the top (8th) floor that presented itself with a fairly nice view. Lobby area looks incredibly posh, and room itself was very clean. Stupid me forgot to bring toothpaste, but we called the front desk and they provided the same right after! I didn't have time to use this perk during my stay, but they have a gym for guests to use. While it's reservation only, if it's all booked apparently they have day passes for guests for the 24 Hour Fitness nearby. They also have discounts to the Escape Room in the vicinity, if you are into that kind of activity.

Would have easily been a 5 star stay for us! Everything was amazing EXCEPT- we went home with dozens of bug bites! We stayed in the hotel a couple nights with our 55 lb dog. Check in was super easy and friendly. Room was small but decorated nicely and very clean. Thoughtful refillable water bottles were given to both of us. We got an inside room that was relatively quiet. We bought sandwiches and picnicked on the 3rd floor where there was a park where we could walk the dog. Same floor where the ice machine was. Every night there was free wine at 5 pm, every morning was a coffee and tea bar. All very very cute and impressive- except on the first night we woke up with a couple bites - the second night we had way too many to ignore. Total bummer - would have wanted it to be our go to place in the city!

10/10 would recommend visiting San Francisco, just don't stay here. From the day we got there to the moment we left we had issues with customer service and the cleanliness of our room. The first day we got there we asked for extra pillows (they only give you 2 for a queen bed). They ended up not bringing us them, which we were patient about bc we just figured they forgot. The next day when we went to shower I saw black mold on our shower wall, I have attached a picture to see(!!!! Those comments you see people saying the room smelt very musty... yeah.. makes sense now. They definitely have a mold issue) My best friend and I were shocked because it was SO noticeable. We went down to the front desk around 8 am to let them know as we were leaving and reminded her about the pillows. The woman there seemed very nonchalant and just said she will have someone clean it. Once we returned around 1:30p, housekeeping had come and flipped the room.... But didn't clean the mold in the shower. Like I said, it was very noticeable so it made us both feel uncomfortable showering knowing that's where their cleanliness standards are (I felt like I was never fully "clean" if that makes sense). We went back to the desk and asked again for someone to clean the mold and for our pillows. Housekeeping did come clean it about 20 mins after.... But no pillows. We called down again (now the third time) asking for more pillows and they finally brought them. Then last night (our final night) front desk told me they would send housekeeping up with a kettle for the noodles I bought from the desk. After about 30 mins of waiting, my best friend called and said we still didn't get it and he said they were coming up asap. we waited another 20 or so and still didn't get anything. My friend ended up going down to the desk and spoke with the front desk person about all our issues we have been having. The front desk guy told her that he personally asked housekeeping 3 times to do it. He also said that he will put a note on our account for billing so they can see the concerns. Upon check out this morning, the front desk person mentioned nothing about a possible slight refund or even address the fact the note was there. They also charge extra $ (I think $30 a day) on top of the cost of the room itself. For the amount of money we spent, it's not worth it whatsoever. The beds are also super hard (to me) and i was not very comfortable. Apart from the shower, the also gave us dirty cups and the door frame was VERY dusty/dirty (you can tell it hasn't been wiped down in a while). Both of those pictures are attached as well. There are so many other hotels in the downtown area, staying here just isn't worth it. I know our issues aren't "huge" (apart from the cleanliness), but the fact that they advertise the hotel being "elegant" and stand on providing such a great experience isn't adding up to me. This is not a 4 star hotel, it's subpar at best. I would like to note that the doorman was very nice and helpful though! The pictures online are beautiful, and so is the hotel, but the quality of service and their cleanliness is very low. I'd say this is a 2 star hotel that got a good makeover, I've stayed at hotels that are $50 a night that had cleaner rooms and better service than this place did!!! Edit: I would like to note that we did not change to a different hotel or move to another room due to the fact that 1) moving to a new room doesn't change the fact that it's the same housekeeping and cleanliness standards. 2) we already unpacked everything and every day we had a schedule we had to follow for all the things we had booked. We had no time to change rooms. 3) we are young students. If we had the means to pay for a different hotel, best believe we would have. I'm not picky at all, but I am in total disbelief with how this hotel conducts business. I will never return here nor recommend this place to anyone.

Generally OK experience staying here. It's next door to a the blue bottle on nearby which is a plus and location wise is very optimal. Big issue here is with the continuity of service for returning guests. I've stayed at the hotel over 10x and always have to share my email and phone number although I've been a guest multiple times. Not the greatest experience when you arrive at 11:30pm and want to get into your room. Also beware of the showers. The handles when pointing down can be a hazard especially for their smaller bathrooms. TMI but I bent down to pick up the soap once with the water off and got a cut on my back from the silver handle...yikes! I'm summary, good value, great location and people are general nice but needs some modest improvements to improve the experience. Will stay again but need a hiatus

What an amazing stay we had at Galleria Park Hotel! The rooms are spacious, have a mini fridge and come with complimentary water. The staff goes above and beyond to make sure you are being taken care of. For example, the front desk staff helps pick restaurants, books tours, and are genuinely the nicest hotel staff I have ever encountered. My whole family really enjoyed staying here and we will stay here again. They have complementary coffee/tea in the mornings followed by a complementary happy hour from 5-6 pm in the evenings. Everyone is sitting in the lobby area around the fireplace! Such a vibe. Everything about our 3 nights here was amazing.

I stayed her for two nights while at a conference. The room was nice, good espresso maker, and hotel gym. The front desk was very helpful and the lobby had beautiful decor. It was very noisy outside though alllll night. Perhaps they can do some soundproofing to the windows. Otherwise if you're looking for a boutique hotel, it's great!

Great hotel and staff. *To get it out of the way, it was just too loud at night and I had to resort to earplugs. This is in no way the hotel's fault. Just putting it out there. We stayed in a very comfortable corner suite. It had everything we needed and was super spacious. It was nice that they let us check in early. The front desk had a great lunch recommendation and was very helpful throughout our stay. The Financial District location is awesome. We walk everywhere in SF. 15 minutes to the Ferry Building and Union Square is mere minutes away. Valet is pricey but not the worst I've seen in the city. If it weren't for the noise, I would definitely stay at the Galleria again.

The staff was extremely friendly and helpful. The location was convenient and we loved the cocktail hour. It is an older building but it was well maintained and decorated nicely.

My friends and I planned a girls weekend and wanted to stay somewhere centrally located and safe. We arrived past 5:00 pm on Saturday. Our check in was fast and easy. We had just missed wine tasting but our greeter sent a bottle of wine to our room. - the room was small but very clean - there small packets of disinfecting wipes, Voss water bottles, and espresso packets for the morning - we saw online they had robes available upon request we called the front desk and they sent some over right - the TVs in the room allow you cast any devices you brought along which was nice if you want to watch movies Overall great experience!

I used to work in the FiDi for a long time and worked a couple of blocks from here. I ended up staying here since I had dinner and a meeting early in the morning and decided to stay overnight in the city. This is a boutique Joie de Vivre Hotel. The room smelled a little musty when I first got in but that I either got used it to it or it went away because I did not smell it after. They give free reusable water bottles which was awesome. This is a great location and a short walk to the Ferry Building. The gym here is tiny but usable, they also have 2 Peleton bikes. You also get free passes to use 24hr Fitness around the corner which is great. Good friendly staff.

Really enjoyed my stay! Was here for a week for a business trip and enjoyed coming back to my quiet little oasis here at night to relax. Warm, welcoming, and professional staff, super comfortable beds, quiet rooms, and state-of-the-art TV with streaming options. They allow you to use their on-site gym or the 24-Hour Fitness facility next door. Price is reasonable and can't beat the location. Complementary coffee downstairs in the morning and I think they had wine happy hours. Also loved the gorgeous & cozy Christmas decorations. Side note -- I stayed here back in 2008 and had a great time. Now that I'm older and have a family of my own, the peace and quiet was my fav part about the property this time around!

Gracious welcome Prepared for late check in, though we ended up arriving by 5pm Complimentary wine and martinis in evenings and coffee tea starting 5am Noted and honored my request for an outward facing room Room was cozy (small) as expected but clean and tastefully furnished

I have stayed at many hotels, and I have to say they have the most attentive staff all across all positions. Immediately upon arriving we were greeted by the manager, the staff who checked us in (Max and Joey) were just the best. Max gave us a little historical run-down of the hotel and let us know about their sipping hour, which we took advantage of! The Housekeeping staff was super friendly and greeted us, asked if there was anything we needed. Valet did the same even though we didn't check a car in! I thought our room had everything we actually needed. One of the most functional rooms one could request. I do like the green-aspect of providing refillable water bottles. Their coffee was actually really good. It was close enough to the muni, so this helped our 3-night stay here. I could not stop raving on how much I enjoyed my stay.

Very happy with our weekend in SF at Galleria hotel. It is a cute hotel on a quieter street area. No sketchy people around every time we left or came back. The location was great, not really Near anything but close enough to get everywhere we wanted within 10-20 minutes. We used muni alot which ended up being super easy and cheap with a day pass and we also walked a ton. Only used uber once! Rooms were very nice, especially for the price. The maintenance is obviously kept up. Room was very clean and comfortable. Loved the illy espresso in our room and refillable water bottles. Elevator was quick but the staircase was beautiful. Lobby area was comfortable and pretty. Employees all helpful. Would definitely come here again, We live just 1hr away but don't get to the city much but this was perfect.

Outstanding customer service. Joey our host (from desk) was welcoming, kind, exceptional manners!!. The room was very clean, comfortable, quiet. In the afternoon the hotel has complementary drinks (a cups of wine and snack). Very close to Union square, valet parking ($54/night) Valets wonderful customer service, helpful, friendly. Definitely coming back.

This hotel was okay for a quick last minute trip. Very small room but decent. The staff was really nice and it was great that valet was easy and inexpensive. We had a room on the street therefore it was a bit noisy at night but manageable.

I've stayed at the Galleria Park Hotel a few times since my initial review and it has received quite the upgrade! I believe it switched ownership to Joie de Vivre and got a renovation in return. Don't worry, the wine hour is still there from 5:30 pm - 6:30 pm; however, now they even add martinis to the mix! During my last visit, I got a corner suite that was super spacious. The room is nicely decorated and the bed was super comfortable. What really stood out to me was the abundance of outlets which is always a plus! There were also two bottles of water waiting for me each day, as well as an illy espresso machine which hit the spot in the mornings. To top it all off, the staff was very friendly throughout. The location is great if you need to be in the Financial District, and I continue to enjoy my runs to the Embarcadero! All in all, I would definitely recommend the Galleria Park Hotel to those traveling to SF!

What a lovely experience. I had forgotten how much I've enjoyed Galleria Park Hotel in the past. From the warm welcome by every staff member I encountered (valet, front desk, cleaning staff, etc.) to the Disney-like fireplace in the hotel lobby, there are several small touches that go a long way at Galleria Park Hotel. A few of my other favorite highlights from the lobby include the daily wine happy hour with complimentary pours, coffee and tea in the morning, complimentary Wall Street Journal prints and fresh flowers to cozy up the space. As for the rooms, they are on the smaller side but what you would expect for an urban hotel in the San Fran Financial District. The layout of the small bathrooms reminds me of those you'll find throughout Europe. My only complaint from the rooms was the amount of street sounds that pour in - this might be my light sleeping tendencies talking but I found myself frequently hearing the happenings from down below in the middle of the night. I imagine being on a higher floor of the hotel would help with this. Within a 10-15 minute walk of Galleria Park Hotel you'll find yourself in Chinatown in one direction and the Ferry Building and Market Street in the other direction. The location is very ideal.

Jared at check-in was an absolute delight. Give that fine gentleman a raise. As for the hotel, no room service so that's the reason for the 4 stars instead of 5. But, they do have a sipping hour where they serve complimentary wine and free coffee.

Wonderful hotel located near Financial district and China town. Pros -Staff was so professional, friendly, privacy conscious and wore masks. -Coffee in the morning and wine in the evening -Room, our suite was clean and luxurious. Cons -Oversized vehicle parking is at the public lot up the street. I was a bit worried our truck would be broken into but everything was fine. The Galleria Park hotel is our new home away from home in SF. Thank you for a wonderful experience.

Galleria Park Hotel exceeded our expectations, everyone was great and welcoming. The hotel was located in the center of everything we had planned, and only a few minutes away from the subway. Rooms and bathrooms were clean, rooms come with complementary reusable water bottles ( my kids loved). Parking is 64.00 per night. The entire staff was great, definitely will come back here again.

Had the opportunity to stay here recently and had a very pleasant stay. The rooms are a bit on the smaller side but very quaint and clean. The staff were more than helpful during the check in process and very accommodating throughout the stay. They also have happy hours in the evenings which are a great way to end the day after coming back :) Appreciative of the staff and would stay here again!

Loved our weekend stay! Thomas was hospitable, warm, & friendly as we came in on Friday afternoon. The concierge team made us feel comfortable & offered great suggestions all weekend. Max, the director, was lovely to talk to during their guest happy hour. I wish we'd brought our pup but I'm grateful how clean our room was. I would've never guessed this was a pet-friendly hotel because of the cleanliness.

As a previous San Francisco resident, I had my doubts about staying in this part of the city. Is it safe? Will it be clean? I can happily give a resounding yes across the board!! As I walked into a stunning lobby, complete with stained glass ceiling and oversized fireplace, I immediately breathed a sight of relief. We've all experienced the "bait and switch" exterior the fisheye lense and that is not the case at all with the Galleria. I was then greeted by Max upon my late arrival and he could not be any more helpful or charming. Seeing I was a wary traveler he kindly offered me a glass of wine and made my check in a breeze. He was quick to give me a brief history of the property and set me and my pup on our way to our room in the 8th floor, while also making me aware that there was a 3rd floor terrace for her to use so as not to need to go down to the street level later in the evening (so kind of him and considerate being I'm a single woman and if I can avoid solo walks downtown late at night, I do!) My delight continued when we entered our room, clean and comfortable, well laid out with a comfortable bed and lovely bathroom. I requested a few additions and the staff kindly brought dog bowls and a dog bed for my four legged companion, so thoughtful and truly above and beyond. Every interaction with staff from bellmen to cleaning staff and not to mention the front desk was lovely and genuine. As a frequent traveler I can confidently state that The Galleria Park Hotel provides the essence of a 5 star hotel for a fraction of the price, this is my new "go to" when visiting SF!!

Wow wow wow!! What a great stay from the start to finish! Right off the bat, my boyfriend and I had been already anticipating a really long first day of vacation since we'd be arriving in SF around 7am and check in was usually at 3pm. We didn't get any sleep on the plane and missed a whole nights worth, so were pretty much zombies arriving at the hotel. I knew of early check in but because it was a Saturday morning, knew that couldn't be promised. We were mentally prepared to just leave our bags at the hotel and venture out. We were greeted by Jessie in the front and he did SUCH a great job checking us in. I had mentioned if early check in was possible and he was able to get us a room based on availability! I was SO relieved. After getting us checked in quick, he also gave a us a quick run around of the city on the map pamphlet and made some awesome recommendations. 5 stars for service seriously because the two nights we stayed we had GREAT service each time along w the free wine from 5-6~ Room: When it came to the room, I'd give a 5/5 for the room overall. Got the king bedroom and it was perfect for us as a couple. The bed was clean and comfortable. The bathroom was nice and clean. Being in SF, I kind of expected the water to a long time to warm up since it's always so cold but the water heated up so quick in under 5 seconds I was impressed! And can I say the mirror in the bathroom was THE BEST. Almost ring light like where it just highlights your best features and overall just makes you look good! The tv offers streaming networks and some channels. The mini fridge is small but gets the job done. Amenities: Free coffee or tea in the morning from 5-10am I think and free wine from 5-6 so that's ALWAYS a plus. Two free espresso pods in room to make w espresso machine and cream and sugar available! Free and NICE reusable water bottle offered in room to keep. Also on the third and seventh floor are the water and ice stations to the right? The water is from a nice and clean machine too. I was originally thinking about giving 4 stars because of this, but changed that because this hotel honestly just deserves 5 stars for how they treat their guest. BUUUUT.... There is 1 thing that did bother me. I'd give the a/c and noise 3.5 stars. We chose the interior of the hotel to book our room (thank god!). It was actually nice and quiet for most of our stay when we visited, however that dang a/c can be so loud sometimes. I think the colder you make the room the harder the a/c has to work which made it hard to tolerate sometimes when trying to sleep. Also every once in a while I'd hear the noises from outside of guest passing by the door. Not SUPER loud, but enough for me to notice. Room service: Not daily anymore d/t pandemic and trying to keep everyone safe ~ but available upon request! COVID: There is a sanitizing station right in front when you walk in so super convenient for us using it on our way in and out! Parking: can't comment on because we uber'd t/o the city. Overall great great experience from a hotel!! If we stay in SF again, I know where I'm staying. OH I forgot to mention the location but it was pretty perfect honestly. A lot of things were in walking distance including a Walgreens (open M-F tho, closed weekends) and a coffee shop downstairs. Wish we could've checked our the restaurant downstairs but didn't get the chance.

My husband booked this room over the weekend and I was absolutely impressed with this hotel. Not only does it look like a plush hotel, you will get five star customer service. We've stayed at quite a few hotels in SF, but no other hotel offers complimentary wine hour. That alone is a differentiator. I wish I could remember the manager and staff who worked Saturday-Sunday. Thanks a bunch for making our stay memorable. Our 5 year old was also impressed and begged us to get room service. Last, if you need advise on where to eat etc.. The staff provide great recommendations. We will definitely return. Happy New Year!!

We loved this place! Very clean rooms and accommodations. I liked that it's not a big chain and has more of a boutique hotel feel. The area the hotel is located in feels relatively safe and clean, we felt comfortable walking outside at night. We used the valet parking because their parking lot has a locked gate. But the big thing for us was the hospitality of the employees - it was unreal everyone was so polite and friendly it's rare to see that these days especially in San Francisco. Joey at the front desk is awesome. Highly recommend this place.

Great location for hotel. Can be costly though. Walkable to Rickhouse for a drink or down into the entrance of Chinatown Interior is modern and clean. We got a room that had the city view which was probably a mistake as you can hear all the traffic below quite clearly. note that if you're staying on a weekend and need a morning bite, most of the coffee places in walkable distance are closed or won't open earlier than 11am. This is still in FiDi, so the coffee places are catering for the workday crowd

My husband and I stayed here over the weekend for his birthday. Hotel was quaint, clean and very friendly staff. It is centrally located in financial district, Chinatown around the corner. We took Lyft for short rides to fisherman's wharf which is no big deal. Room was small but super clean. Size is expected since it is San Francisco. They have happy hour from 530-630pm which was nice. They served wine and martinis I think. Coffee in the morning and flavored water in afternoon. I have nothing but good things to say. Oh, we appreciate the special touches such as finding a bottle of wine for my husband's birthday. Would highly recommend. Love!

My wife found a great deal on Travelzoo. Exceptionally cheap rates for a weekend getaway. The location is in the Financial District and easily walkable to Fisherman's Warf, Pier 39, North Beach and Chinatown. It's a boutique hotel which means small. The room is small, with the bathroom sink not in the bath room. The shower is a tight squeeze. Your elbows hit the wall lathering your hair and your butt hits the cold wall behind you when you are cleaning your feet. Nice visual? However, the place is clean, comfortable and modern. Free high speed WiFi, a comfy bed and an excellent inroom coffee maker. A solid and affordable choice.