Jamie R.
Google
We went to Giacco’s for date night, excited to try it after hearing good things. The space was small, candlelit, buzzing with conversation and a cool soundtrack — but from there, the experience quickly went downhill. Despite ordering cocktails and browsing the menu, we were only told half the dishes were unavailable when placing our order. The waitress recommended the gnocchi, only to say we had just missed out, then later revealed another table that ordered after us got the “last portion.” It set the tone of disappointment.
The food itself was fine but unremarkable: a chicken schnitzel drowning in garlic butter, a radicchio salad, and a pasta dish that tasted more like instant noodles with crumbs. Still hungry, we ordered the fig leaf brûlée, which arrived as a half-filled ramekin with burnt sugar and little else. When asked how it was, I politely shared my feedback. The waitress said the chef had made it days earlier and although unsure if it was up to standard, they decided to serve it anyway. She promised a 15% bill reduction, but this turned out to be only £1.20 off the dessert.
When we queried this, the manager loudly confronted us in front of the room, dismissing our concerns and insisting his token limoncello shots were enough. A lazy kitchen decision and a combative manager ruined what could have been a special night. Sadly, we won’t return.