DEVYN M.
Yelp
I gave 2 stars because I'm disappointed.
I am very familiar with Go. It's a place I have supported since 2017, showing up at Go when I have an exceedingly rough day, holding meetings for activities, hanging out with friends - I even met my life partner at Go. When the shutdown happened, I supported through buying beers there when I could (to go of course) and reposting any social I could find on them. It holds a special place in my heart, which is why we went there last night to celebrate that I got into a doctoral program. It was the only place I wanted to be.
Go is not fancy. They have an incredible selection, some beers on draft, and a lovely wall of liquor you can choose from behind the bar. There are typically a few bartenders on at one time. Of course things have changed from COVID-19 and we were planning to head towards the patio with food we picked up on the way after I grabbed myself a beer and my partner a coke - he doesn't drink.
I approached the bar as anyone does, leaning over to look at a menu. The bartender; who had long brown hair, great makeup, and a lovely patterned mask; walked over and took the menu from under my eyes as I was looking it over to contemplate what I wanted to get. She shot me a bit of a glare and - honestly - maybe something had happened that day that made her upset. I have no idea. She handed the menu I had been looking at to a couple that was further down the bar so that they could take a look. It was a paper menu and I was honestly just shocked because nobody has ever removed a menu from my sight as I was clearly postured over it to provide that same menu to someone else. She walked around, looking frustrated, and talked to the other staff as she served the other two people who were in the bar at the time.
I was a bit shocked, but just waited patiently for her to return. She reached under the bar where I was standing and produced a fresh paper menu. What was shocking about this was that she could have done that for the other couple as well - which would have been better form. As someone who has also bartended for years, I would have grabbed that from underneath and given it to the other couple - simple, safe, effective and doesn't violate the norms of letting someone look over a menu.
I knew what I wanted pretty quickly, and she asked to see IDs. I grabbed mine but my partner had forgotten his. I mentioned this and she said we needed to leave. I just asked if this was still true if he wasn't going to drink and we were planning to be outside on the patio, and she aggressively responded "this is a bar" as though I couldn't hear her, didn't understand, or that I had some sort of prior knowledge of the specific policies.
I didn't want to fight at all because I don't know what that person had gone through that day and although you can typically have someone sit away from a bar but cannot serve them from a bar (hello, bassett certification) if they are under 21 - Go may have different policies and I respect that. Since you basically have to buy everything at the bar, that could contribute to the way that the law plays into things as well. I respect that too. We put the coke back and left without asking any further.
Here's the thing. I go to Go Tavern for many reasons. I love that place, and it's somewhere that has held great memories. We all have stressful lives. We all have things going on - and like I said, she could have had something that happened just before that was a big push back or something like that. As someone who has bartended for years. As someone who goes through extremely stressful situations on a daily basis for my full-time job. As someone who knows the laws and regulations and basic customer service - this fell short even for Go - which is noted as a great dive bar. When you treat a customer that way, especially one who holds an establishment in a special place in their heart, you make that place feel uncomfortable. This means that my partner and I won't return for our bigger anniversaries or special moments - because now it feels like we are unwelcomed. Not just because of the moment when the ID wasn't there, admittedly that falls on us for not having it, but from the moment we walked in it was like we took up too much space that wasn't ours.
I sure hope someone talks to that bartender about this experience. I'd hate for others to go through the same thing and lose a special place as well.