Chris M.
Yelp
Sad to let my five star review recede... But tonight was utterly disappointing in just about every possible way, on my partners birthday of all days I chose to take her out to dinner at a place I had a great experience at recently, and looked forward to seeing what else they had going on!
Unfortunately they were gravely understaffed especially considering the fact that it was the Thursday night market in downtown GV, and the service was ridiculously slow and chaotic, the wait-staff were overloaded and confused, it was a mess... I don't know what was going on in the kitchen either, my tri-tip was pretty dry, and not the least bit tender, leaving me underwhelmed, and bummed out for $32, the flavors of all the food was great, but the execution was bollocks. Dropping $120 for the food and service we received tonight made me not want to go back, despite the great 5 star experience I had before. And just because it was a full house, is not an excuse for this poor service. I have worked in the restaurant industry for a long time, and you have to be ready for this, especially when it comes to nights you already know it's going to be this way.