Golden Nugget Carson Tower

I attended a business convention here. It was the second one I've been to at this location, stayed there the first time. Everything about the Golden Nugget is good in my opinion. Good variety of food and drinks, great location and the pool is very cool.

Hotel wouldn’t cancel and refund my room because of the winter storm affecting our plans and cancelling our flight. The agent had the booking in front of her and continuously told me “we can’t do anything because it’s third party and non-refundable” . Definitely not booking any future rooms with this hotel

It was OK. I did let them choose my room at check-in. There was no refrigerator, no desk. It was roomy. They add the resort fee. You can see daylight when you are inside.

Woke up at 4am and decided to travel down to the Casino in my Basketball shorts and tank top. Then I got followed into the restroom where I was forced out my 2 security guards for looking homeless. Not one of them asked me if I stayed at the hotel nor asked for my key card. As they threatened me in my face, I asked to speak with their boss or person in charge. The security detail talked trash to me the entire way to who I thought was in charge. I gave 2 statements and not one of them were given to Joel the head man in charge. We followed up Sunday, our check out day due to being told someone would contact us before we leave which never happened. So after observing the same guards that profiled me, I watch them do it to only people of color. Crazy enough, the guard is someone within you can't trust. I posted a Pic but I'm not one who likes to be profiled due to the color of my skin and the clothes I choose to wear. Watch out especially people with kids, If you can't trust security who can you trust at Hotels?

We stayed during the week. It's a really nice hotel. Our room was in the Rush Tower. Nice and clean. The AC works great. There is plenty of hot water. There were a few issues. Maybe because it was during the week, almost none of the restaurants were open for lunch. I'm not sure about dinner due to being out till late into the night. The other issue I had was the ride share situation. The hotel has ride share pick you up at the garage on the 2nd floor. Very inconvenient, especially if some of your party are in heels. We actually found it easier to walk next door to Golden Gate and grab our ride at their main entrance. The last issue I had was the staff. They were very helpful when you asked anyone a question. They just didn't come off as friendly. This includes the front desk. Would I stay here again, sure. But to be fair, Fremont was a one-time experience for us. I will most likely stay on the strip next time, but that's not due to my experience at the Golden Nugget.

Yikes. Seems like a pipe burst and who knows what kind of pipe it was. Called maintenance within 10min of arrival. Left and came back to just some towels laid out on the wet part of the carpet. After only three hours of towels on the carpet, laid out by hotel staff, they became soaked and turned yellow and black. As featured in the photos. Yes, it smells bad. - update 4 days later. The water has gotten much worse and got in the closet. Personal property was impacted and when calling the front desk a second time we were told to "file a report with security." What is security going to do, when the problem is a lack of maintenance and lack of a real resolution. This is severly disappointing.

Great hotel, enjoyed our stay here, when we arrived check in was speedy as we was approached by the VIP check in desk, the first room we was given was the best but unfortunately the blind didn't work so had to be moved, we ended up been on the side where all the loud music was from the reggae festival.. first night it was a nightmare because we was jetlagged but once our body clock adjusted we didn't really get bothered by the noise, great choice of machines and table games just a shame the roulette isn't updated and show the hot and cold numbers and how many spins ago a certain number has come out

I was given the 2 twin beds room, the hotels selection upon check in. The only issue with the room was the bathtub, it had giant cracks in it and some rust coming through one of the bigger cracks. One it doesn't look pretty, two it doesn't look safe and three am i gonna be liable for damages because of this existing damage. That being said it seems like multiple previous guests of this room cracked the window the full inch it opens and smoked cigarettes through the opening, i know this because they left their cigarettes smashed inside the window frame. I've stayed at other hotels in the area, namely Sam's Town, and that experience was much better than this. I believe this hotel is ideal for tourists wanting to be drunk their entire trip and don't care much for anything else. If that's the case this is a great hotel for you. Otherwise i wouldn't recommend it.

Nice room. Air conditioner was really loud though. Friendly staff. However casino table staff not friendly at all. I know it must be a hard job and underpaying I hear. But at least fake it as we lose hard earned money Will probably try the Cal on my next trip. Mahalo

We have been coming to the Golden Nugget for over 20 years. This vacation was totally ruined by the sound of jack hammers, drilling hammering everyday while we were here. Called the desk everyday and they lied about what was going on, they said it was a plumbing emergency. But that was total BS, they are renovating rooms in the floor above us. They said that they would try to find us another room and would call us when it was ready, that phone call never came. Not sure I will be coming back!

The cleanliness of the casino and at least my room. But my room came with earplugs which you definitely need.

This place is a scam. They convinced me to upgrade my room to the gold tower upon arrival. Apparently the room I got on Hotwire was in a old, inhabited tower, that didn't have cleaning service or coffee makers (the agent at the front desk said) so for $30 extra per night I could be in a room that had AC, coffee and came with daily cleaning as long as I text them ahead of time. Well. The upgraded room was dirty, hair all over the shower, cracks in the ceiling, and the A/C made this noise that the maintenance dept came twice to fix but never got fixed. Meanwhile they were there a time before that because it wasn't producing cold air, and was only hot air. I was also told with my "upgrade" that cleaning service was included if we text them ahead of time. That was a lie. I text for my room to be cleaned, got a response it would, and never in the entire stay, was my room cleaned once. Also the coffee in the room was free (4 pods) as long as me and my guest didn't drink more than 4 coffees during our 4 night stay. So a half a pod a day for each of us, or we would be charged. Overall this was not a good experience and I would not recommend my friends or family to stay here, let alone be sold and "upgrade". I definitely feel taken by this hotel. On top of a resort fee which included not one thing besides spotty WiFi. Total rip off. Stay in a newer hotel and avoid this one at all costs.

This place is a scam . I don't leave reviews at all ... but I'd recommend staying away from their business as they will charge additional fees without telling you tell you they will refund and then never do .

We loved the downtown Fremont street location so much better then the strip. Casino was decent but smelled of smoke. Pool is located in the center of the resort and has plenty of shade, sun and crammed in chairs. The shark tank in the middle of the pool was really cool. The upgraded room was decent with a fridge and small couch facing pool. The salt grass restaurant was decent and bar staff great. What we did not like.. wanted to check in two hours early and they charged $30 even though we were leaving several hours before checkout. If you upgrade your room they will waive early checkin fee. Pool you cannot bring in your own cups and they search your bags. They charge $16 and $30 per beverage ridiculous! Resort fee is to include parking, Wi-Fi and downtown coupons well parking was full one night and coupons were a joke -2 of them.

Hotel Parking has enough available slots of self parking if you want to save money on a valet. Hotel reception line moves at a reasonable pace. We went on a weekend, so it took us around 15 minutes to check in. Casino floor heavily smells like cigarettes, enough to make your eyes water in about 30 minutes. Ventilation could use some help. It's best to get non-smoking rooms so that you get a chance for a breather from the casino floor. :) And the pool was closed, which is weird for a weekend. We should've asked in advance if it was going to be open. They have a nice slide that goes through an aquarium, which we hoped to experience hehe. But alas.

I think a big thing is they charge $2 upcharge for every hand of blackfack; supposedly so you can win the spin on the blackjack; this is a serious expense. Then none of the slot machines pay off.

We were pretty disappointed with our hotel room. Upon check-in we were told we were upgraded to a view room, but when got there the view was of a parking structure. Every hour on the hour there was a bell ringing which was annoying. Would have preferred our original reservation. We paid for early check-in however we had to wait 3 hours for our bags from the bell desk after calling multiple times and being told our items were being brought up. The final call they didn't even have a record of our bags, but they ended up finally finding it. Thankfully they didn't lose our bags but it was a waste of the early check-in since we were confined to the room until our bags arrived. The shower didn't work well at all, we had to keep moving it around for it to start and it was a surprise of whether the water would be cold or hot. The room door didn't close very well either. Security came up and informed us to make sure to close it forcefully everytime. The only plus for us was the pool.

Notified the front desk upon check-in about shower not working properly. The front desk receptionist confirmed to pull the handle as hard as I could to turn shower on. I did that and the shower shower handle was loose and broke, but the water did turn on. The tub was backing up with water almost to the middle of your shins. It was the worst experience staying at the Golden Nugget Las Vegas for four days having to deal with a disgusting backed up shower. We had three people staying in the room, each person had to wait at least 15 minutes for the tub to drain so the next person could shower. The front desk had no other rooms for accommodations to move us to another room that had a working shower. We were staying at the Golden Nugget Las Vegas for a business conference, which next year we will most likely switch to another hotel location.

Our suite never got cleaned in the 4 days we stayed!!!! I'm not sure why and you can't get anyone on the phone to ask questions, you will sit for 30 minutes and then get transferred to another person that doesn't know, that will transfer you to another!!! The price point I guess is okay, the property is somewhat clean, I feel they may be trying to update. There were "hooker's that came alive around 9:00 and are not discreet or classy in any way shape or form... I guess that's Vegas and is what it is. Staff on the floor is nice, and valet guys were very considerate of our car.

Tillman needs to check on his GN in Vegas. Service has gone way down! Food is meh. Oh... don't expect your Landry's card to mean anything here. From experience, the Saltgrass Steak House doesn't honor them the way they are honored at the other Landry restaurants. All I can say is WOW! Don't bother going to Las Vegas, Louisiana has better everything and it's closer to Texas.

--Like: Before you book your hotel room. Make sure you get Gold Tower. Why? Because it's super quiet, very good price, super clean, close to everything. I see people complain about how it was noisy and loud Golden Nugget is... well it's because those people chose the cheapest rooms right beside Fremont street. Don't make that wrong choice. 1 more thing, I see lots of complaints about how the casinos or the hotel area smells like cigarettes, well EVERY hotel and casinos smell like that. Get over it, you'll get used to it. I loved my hotel room at the Gold Tower, I had such wonderful quiet sleep, and I had soooo much fun! I will come back again! --Dislike: The only thing I was a little upset about is that it did not have a fridge or a microwave. I had takeout at some point and my food was cold and really needed a microwave. There is no vending machines either. They have Essential stores but they'd be closed sometimes for break or some will be closed for a while. * I loved this hotel very much for my first time, I will come back! Thank you Golden Nugget for giving me a good experience!

There is a podter advertising tickets for the terrace with contact information. The phone# listed is not assigned to any person. I have not received any response. I emailed and have not receive a response. I am a hotel guest. No one knows how to get wristlets for freemont street. All hotel information is on QR codes. Not all cellphones can scan. Where is the personal customer service.

As an asthma sufferer I need a smoke free room. Definitely didn't get one. My husband mentioned the issue and was told there were no more rooms and it was a smoke free room. Right, with two ashtrays and the heavy smell of smoke. They offered to deodorize the room so we left the room and when we got back it was still the same Good thing I have the rescue inhaler with me because I had to use it twice in the first night. I had to wear a mask the whole first night until the smell died down some. We left as soon as we found a room at another place. We have come before and never had this issue.

DONT COME HERE Ibeen a player for 20 years , i recieve alot off email to come and stay and get free suite and amazon gift cards, i show up at 1am 6/25 and get told by the host they said they revoked amazon cards and all future visa mastercard. because the committee said my play is not up to average, really i was sent a promo and you reject two days prior to my arrival, no call no email no letter. i will contact my attorney in vegas monday am and local news channel to get there attention. i recommend nobody come here there fake promises. I write rewiew on trip advisor and facebook next. See photos off proof off false promises.

rave party outside our hotel room both saturday and sunday....our room shook and vibrated all night long! the furniture was shaking! golden nugget left ear plugs that did nothing. there should be a disclaimer to warn you that you will not be sleeping! i will never stay here again. we came with many friends they all agree...do not stay here if you need some rest....absolutely ridiculous.....our room was $200.00 per night! unbelievable!!

HORRIBLE, HORRIBLE SERVICE!!!! Checked in at 3Pm and went to our room. found the light in the corner has a bulb burnt out. Called front desk around 3:30. Then called at least 3 more times. Went to dinner at 4:30. Returned to find NOTHING had been done! Finally at 7Pm guy showed up and replaced bulb!!!!!!!! This was in the gold tower. Right after the person left the T.V. went blank. Guess that was there way of annoying us even more. WHAT HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!

Golden Nugget....what an iconic name.....where it all began in downtown Las Vegas..... Should be demolished...this place is a dump and I am utterly shocked they are still in business. I can promise you it's not because of the hotel customers, it's all from the casino. Look I play slots knowing full well that they are designed to take your money. You are not supposed to win in the long run playing them. That is how the casino makes it's money but my god....this place is horrific. I am a VERY casual conservative slot player. 50 cents to $1 per play is usually where I will stay. If I'm really feelin it I will bump it up to $3 but normally nothing beyond that. With that in mind I am no stranger to winning small amounts. Low risk: low reward. I get that. However I can tell you with 100% certainty this place has a horrendous payout percentage on the slots. While I did horrible on the slots and have photos of my two massive wins on my $1 bet sot machines. I got the bonus TWICE on $1 bets and I made less than $5 combined. Pathetic I made my way to the tables. $5 min roulette! Can't beat it. Was playing a few spins until I noticed not only do they have 0 and 00 green, they also have a "golden nugget" space on the wheel. The 0 and 00 are enough for the casino to make money, what does golden nugget do?! Add ANOTHER BS spot on the wheel to take more of the players money. After noticing it I actually placed $5 on 0,00,Golden Nugget intersection and it hit. I only made $55 so I took it and went to blackjack. $5 min!! I couldn't believe my eyes.....only to sit down and be told that each game is $5 with a MANDATORY $2 side bet for if you are dealt blackjack. Then you get to spin this "random" electronic wheel for extra money. This means that your $7 hand only pays out $5 if you win, they take the $2 every single hand that isn't blackjack. This means the casino really only risked $3 while you are risking $5 (normally, unless you have blackjack) Overall it was cool to walk around and see but for you to even put a dime into this casino is foolish. They are very clearly making their money on the casino NOT the hotel. I would avoid this one folks. Go play outside of downtown. It may feel like it's better with "$5" minimums but it's really not in your best interest and you will lose. You have a MUCH better shot at one of the newer casinos.

I'll go back to The Plaza. No big wow here for the money. The difficulty of getting to your room all depends on the location, but be prepared to walk around two lengthy hallways to get to it. Room is ok. What's with Vegas casinos with no room coffee pots and slow draining bathtubs? Was bothered each day with housekeepers asking if we're leaving each day of our five stay. The " privacy" placard on door apparently has no baring on housekeeping coming in while we were out of the room and straighten beds on our first full day. We were told house keeping on 3rd ( maybe 4th day?) day of our stay. The Claim Jumper restaurant has the landless breakfast I have ever had. A return for dinner, the cheese burger looked great but fell into a soggy mess when it was picked up. I don't care where you're from, you shouldn't have to eat a hamburger with a knife and fork. The highlight was dinner at the Saltgrass Steak House. Great meal and service and the priced right.

Great place to visit. Casino Host Jason Celia is fantastic. He Goes above and beyond to look after Penny and I e Very time we fly in from Canada. We wouldn't stay anywhere else. Five stars.

This was the best downtown had to offer until Circa opened. The GOLD tower is the best next to the casino but hard to get a room there. We stayed in the Carson tower, a bit of a walk from the casino, note that depending on which floor youre on they have 2 seperate entrances for your elevator. They do have a tiny Budjet rent a car, best to prebook. The room came with complementary water, but no refrigerator. Tub drained very slow. We were the unlucky ones that had the battery on the door release go dead. I walked to the front desk not knowing that was the issue, they got me new keys... back to the room still didn't open, managed to find an employee on the floor, called security, he came, he had to call maintanence... Wasted almost an hour

Never stay here. I showed up on my reservation date and could not park because their structures was 100% full after circling twice. Security guard told me to "keep circlin, it's the only parking we got." Valet was down due to an accident, cars lining the homeless strewn streets also waiting to park. Front desk told me they'd credit my money and never did. I've tried calling every day and sit on hold forever only to be transferred and transferred indefinitely.

On the third morning of a four-day stay at The Golden Nugget in Las Vegas, we were awakened at 6AM by water coming through the ceiling and hitting a desk. It started out as a bunch of drips landing loudly on the desk--loud enough to wake us up!--and quickly turned into a flow of water. I immediately notified staff of the problem but it took them an hour to get to the room. While waiting, we cleared all of our personal possessions away from the area and put towels down. After a maintenance person arrived and looked at the damage (and the still-flowing water), he informed us we would be given another room and someone would bring up the key. This all transpired quite calmly and matter-of-factly. Sleep was not possible for me after all this, so I went down to watch a soccer game. I was gone for three hours, but when I returned to the room, we still had not received any information or keys for the new room. I went to the front desk and they didn't seem to have any knowledge of the water situation or our new room, but eventually they got it taken care of and gave me new keys. There was no offer to help move our luggage, so we had to pack up and move everything ourselves. The new room smelled like a cigar lounge, even though all guest rooms at the hotel are ostensibly smoke-free. They offered to deodorize, which they did during a time that we told them we would be out of the room, and that did alleviate the smell quite a bit. We lost about 10 hours--the better part of day--before all this was done. Not to mention being awoken at 6AM with a little mini disaster while on vacation! When we checked out of the hotel, I described all the issues and the clerk offered to remove the resort fees for our stay. I asked to speak with the manager and waited close to an hour, but the manager never came out. I was told the hotel could not remove any room charges because we booked through a third party--Expedia. In order to get any compensation, I was told to talk with a security manager and file a report. I waited another 45 minutes for the security manager, who then had me describe the entire situation again. It really felt like the security manager's role was to intimidate me. And why refer me to a manager that is not authorized to make adjustments to the hotel charges in the first place, only to have that manager never appear and then refer me to yet another manager who could also not do anything? After all this time trying to get resolution, through multiple discussions where I never raised my voice, I did not have more time to file a report. I had a work deadline that I had to take care of. And after that we had to leave for the airport. After returning home, I contacted Expedia and they called The Golden Nugget to seek resolution on my behalf. Once again, The Golden Nugget refused to take any action. I was very disappointed with how we were treated, and so much of my time wasted. This is a busy hotel casino, and you would think the staff would be better able to handle issues that inevitably come up. The water problem wasn't caused by the hotel--it was a guest that left water running so long that it damaged the room below AND the room below that--yet the hotel staff's response to that and the follow-on events was bungled with no attempt made to remediate. You would think they would want to treat guests like, well, guests. I will never stay at the Golden Nugget again.

It sucks the only good thing is there at freemont but rooms are wack. Old bed is like Rock and ofcourse if you want a better one is an extra $100 a day is all about money that so dum literally in leaving money HELLO I'm gambling. One more thing the girls in the front look so miserable they have no customer service and empathy . They provide you with no information you have to ask different people to help. But never again staying there.

We celebrated our 40th anniversary here on Saturday the 16th. Great stay, nice place, clean, friendly staff. The only drawback was waiting over an hour for someone to come and grab our bag when we were checking out. We both are in our late 60s, and it was a long walk from the room to valet parking, hauling our bag! A cleaning woman was next door, and I told her we were tired of waiting, she said she even called her boss to ask for somebody to come up to grab our bag but I just her that's OK we are leaving. We will come back again!

This place was amazing I expected a lot less for what I paid. They exceeded my expectations. Only complaint was the remote for the tv only worked half the time and the beds were small. I am guessing it was a full size not queen. Website said could fit 4 people but it was uncomfortable with the 4 of us there. Will be returning but upgrading the room. The pool was awesome weather was windy and cold but pool temp was comfortable and my kids loved it.

The Nugget has really fallin into the shaft. This was a favorite for my wife and I. The last three trips we splurged and upgraded to a suite. Long lines at the front desk and the bell desk. Behind the counter they tried to to show a happy face but you could tell they were stressed. The room was nice as our previous stays. House keeping has to be notified 24 hours in advance. The bell desk doesn't open til 5 AM. The cashier cage in the casino took me 20 minutes to cash out. Note many casino ticket redemption kiosk don't give your loose change when cashing out.

Horrific BLACK MOLD IN THE SHOWER! Room 16123. I didn't notice it until the end of our 2 day stay and when I complained about at they said they wouldn't do anything about it cause we were on our way out. I said I would complain about it to the health department she said go ahead. She was rude and didn't seem to care.

The slot machine are my money. I pushed the "service," button. No one came to help me. I tried asking people who worked at Golden Nugget for help. No one helped me. I just waited at the slot machine with zero help. One of the worst casinos I have ever been to. The machines are nice but when there's a problem no one will help you.

Hotel and room was fine. Staying for 2 "weekday" nights. Reservation for $110.00 total for both nights + resort fees ($36 x 2) and taxes. I kept receiving emails from the hotel re room upgrades. I clicked on it twice to inquire about info/rates, but never received any emails or calls re upgrades. See pic below, it states if upgrade requests are fulfilled, you'll receive an email prior to your arrival. At check in, I was told my stay was $850, based on my upgrade request?? I advised them that no one contacted me prior to my arrival about an upgrade. 'm not staying in downtown Las Vegas on a weekday for $400 + a night? Front desk person went into the back for 15 min to figure it out. Came out, asked to see my emails, which I showed him. He went into the back again and offered what I understood was a $40 a night room rate. Better then my $55, so no problem. I asked him where my final room total amount was, he said based on the credits and changes it would be provided at checkout? Red flag The room I received was basic Vegas room. The view was overlooking industrial roof tops full of ducts and AC units (See Pics Below). It was facing the roof of the downtown experience. It meant loud music/and flashing bright lights until 2 AM. Would this be a $40 a night upgrade to you? Not an upgrade! Heck if you look at the email pic below, they offer a strip view upgrade in that tower for $15. Guess my $40 extra a night that they charge me didn't cover this upgrade?? See my view pic below :( At TV checkout, no amounts provided on the TV checkout screen. This is a first for a casino? My credit card wasn't billed until a few days later. They charged me about $90 more than my original rate. I'm 5 calls in. I was told the front desk had to review and they would call me back. No return call. Finally was able to talk to someone, Victor G, who represented that he was a manager. Although he wasn't a party to my original conversation at check in, he advised that I requested the suite upgrade automatically by clicking on the upgrade email. He couldn't explain why no upgrade confirmation email was received after making the change. Red Flag Scarier thing is that with resort fees and taxes, I was charged about $140 a night by this place on a Monday & Tuesday night in early June. Victor then stated the $40 was for a room upgrade from my original room/rate. I agreed to it at check in? Huh? Based on the above, Victor told me that they won't refund me for the non disclosed upgrade and to go challenge it with my credit card company. Nice! When I asked Victor to email copies of receipts, emails or anything they had to support my agreement to the "upgrade" extra charges, you know their proof, he declined and said he would only send it to my credit card company??? Funny, I received an email to confirm my initial $55 a night room reservation with them. But not one re the $400 a night or the $100 a night room change. Maybe it's just me, but Caesars, MGM, Tropicana or Wynn, anytime you do a room rate change at one of these places, it generates an email confirmation. If you stay (you were warned), You had better get a receipt showing the charges before leaving the front desk with this place!!!! Looks like I had zero chance of getting the $55 room rate I reserved, thanks to their constant self serving room upgrades.

Decent hotel for the price we paid. Came for a high school reunion and ended up staying an extra night - was about $150 for the extra night. Stayed in the Carson tower, which is a little dated. Our plumbing was backed up and we had to get maintenance to come unplug it, so that my next shower I wasn't standing in 2 feet of water. They offered to take off one day of resort fees for the trouble but it was a bit gross. Lots of smoke in the casinos downtown but plenty of places to eat, drink and be merry. Fremont Street Experience is pretty cool and easy walk to all the local downtown casinos. Considering you don't spend a lot of time in the room, it's dfor the price.

My wife likes to play the slots and I play Blackjack. For a change of pace we decided to go to the Golden Nugget We ate at the Chart House that we enjoyed . But then I was shocked when the Rewards Desk told me there was no Free Parking for Veterans. EVERY Casino on the Strip offers FREE parking to Veterans. The Golden Nugget is a disgrace. We will never return as long as there is no free parking for Veterans. I will pass it on to the Las Vegas Veterans organization.

I was at Golden nuggets june 16. Playing fortune paigow around 1:15 pm I betted around $80 didn't know exactly how much. dealer deal and cards came out. I push meaning i didn't win or lose, dealers took my chips and put it in here rake. I was talking to my wife and didn't notice that but when i turn around i notice she took my chips/money. i told her hey i didn't lose why you take my money. Her name is Mandy by the way. she look like she was chinese maybe but for sure older asian lady. she looked at my cards and say she was sorry. She gave me back my chips but only $45. I told her hey i didn't bet $45 but around $80. Floor came and ask me how much i bet. I told floor i don't know exactly and don't want to said the wrong amount. I told her to check camera plz. after 30 mins goes by, some lady ( fat overweight bitch) came and said i bet $20. The dealer said i betted more then that is what i told that lady. She said she don't care what the dealer said and gave me $20 and told me to get out. I ask to see the camera or take a screenshot of my bet and she refused both. They basically rob me. I called the police and one of them came. I told the officer what happened. He ask for my id which i should never gave it to him cuz i didn't commit any crimes. i should have ask him for his name and badge number. He investigated the incident and went to look at the camera with the floor. Came back down and said i betted 4 chips which is $20. I betted at least 15 chips and now they said i bet only 4 chips. Including the officer said that. Many things was going through my mind at the moment which i forgot to ask him to give me a police report for this. I should have reported the officer too as well. Golden Nuggets rob me for $50 and the officer which i trust to serve us was with them. I got robbed at Golden Nuggets by the casino. What a bunch of dumb people robbed $50 from me when they should just be honest and got much much more money from me. Very poor service. Plz plz plz don't come here. Go to a more classy casino. There's so many you can chose from coming to vegas.This place is a bunch of thives

We stayed here before and I enjoyed it. It's a great location (I love Fremont St. location much better than the strip because it's more laid back. We "were" at the new Circa Hotel across the street and left after a night. Not into all the modern room lighting, (trying to figure out how to turn the lights off and on) and $40 each for visitors to use the pool even though we were paying resort/pool fees daily. My son and his wife wanted to spend time with us there while visiting. Anyway, the restaurants are great at Golden Nugget, great casino, (have $10 dice tables rather than $25 limit at Circa) and we love the pool! We love the light shows on the outside roof on Fremont, the awesome bands while walking...great time!

Golden Nugget has been one of the nicer Hitel/Casinos in the downtown Las Vegas area for years. They renovated the place before the last time we stayed there and it was pretty nice. Our last trip to Vegas we only met some friends for a quick lunch and didn't actually say there. However, it still seemed to be fairly clear in the common areas, unlike some of the other older casinos around the area. Circa is probably the nicest one in the area, but Golden Nugget takes a solid 2nd and they're probably much cheaper than Circa. Chime in and let me know what your favorite is in the downtown area.

Worst hotel downtown. We stayed here, every year for 4 years! Never again. This time they put us in the Carson Tower even though I had wanted to stay in the Gold Tower which is closest to valet. Our room was far and horrible! The tub had rust & cracks. The sink was clogged. No fridge or coffee maker, which I was told was standard in the room we were getting. Valet charged us twice & charged us for days we never went to valet! GN now is using a company called Metropolis Parking to run their self parking lot! $50 a day! Valet is only $20 a day! You are suppose to be free if your a guest but GN has no way of reimbursement! GN will tell you that you have to deal with Metropolis! We went to front desk to complain & saw all these other guests having a fit about parking! Do not say here! Their reward or loyalty program does not work either! Never Again! GN should be ashamed of themselves for their shady greedy practices!

Do not stay at the golden nugget. It is the worst value for your money. On the last day that I stayed my phone was hacked. Right after we checked out, the hackers were at it in Vegas again. That experience was both scary and unsafe. No safe security for your credit card that you gave them. All kinds of strange charges appeared on my credit card (that I used at the nugget) and had to cancel it! Unacceptable. By far the worst hotel, I have ever stayed in 40 years . No class, quality or customer service. Too many flaws to mention. I actually felt sorry for those fish and shark going around in circles in the poolside aquarium. The pool didn't look sanitary so we didn't use it! Free the sharks. Who installs a baby toilet in the rooms? It was so low to the ground that your hand and my husbands balls touched the water. The size of the bathtub was to narrow to stand in it comfortably and because of no bath mat (such a simple fix) I fell and hurt my elbow(it still hurts 1 week later). The worst poolside experience ever. They did not listen to any of the bad reviews because nothing has changed . What a joke of a hotel! We won't be celebrating any bdays there again. 3 days over $830.00 for (no amenities room) something as simple as a coffee pot, refrig and microwave and zero room/cleaning service and about $500.00 on food. All for the corporate bottom line I guess. I have stayed in hundreds of hotels over the years and never before been so embarrassed for a hotel. I am a Feng Shui Designer and very bad Feng Shui which effects both your sleep and mood. Most of the reviews are similar to mine.

We had an amazing time at the Golden Nugget. We were in town for the USBC open. We stayed in the gold tower and paid for $50 for early check in. We got to the hotel around 1:15 pm and checked in immediately with our room that was already ready. Our room was very clean, bed was super comfy and we heard ZERO noise from the outside. I asked for extra pillows and they were brought up immediately! The staff and housekeeping were very polite! The food at Cadillac, CJ's and The Chart House were amazing!! The only issue I had was that the TV remote did not work well, our sink drain didn't drain normally and the drain in the shower took some time to figure out how to get the shower to drain. Other than that, zero complaints! It was definitely worth the stay and experience!!

I have never stayed at golden nugget before. They sent me some comped nights so I decided to stay here. They comped me the Carson tower rooms. It's their cheapest tower they offer. I was pleasantly surprised how decent the rooms were. The room is a decent size with a small bathroom. But it has all the essentials. They even had 4 decently sized bottle waters in the room complimentary. It's a good location right in the heart of the freemont experience and they have a pretty good poker room with lot of action. 1-2 game no limit holdem is uncapped. Meaning you can buy in for whatever amount and you can bring 100 dollar cash to play also. They ATM fees are high almost $10 so go across to the cal it's half the price. Or bunions

Golden Nuggets is the worst casino on downtown. Hotels are trashy. Toilet and sink water kept running. It smell like crap inside the hotel. Employees are super rude and very unfriendly. Casino is fill with cigarettes smokes. Dealers and floor personalities are very rude and unhelpful. The casino floor is corrupted. They will steal your money if you don't pay attention. Trust me they did it to me. This casino is very ghetto. Hookers are everywhere after midnight. There's lots more other casino you can stay at that's better. I won't recommend this casino to any of my family or friends.

I just stayed at the Golden Nugget Hotel in Las Vegas on December 14th and 15th. My room was in the Gold Tower and due to the high level of noise from outside I requested that they move me to the Carson tower which was further from Fremont St. The phone attendant said they had a room and because it was less expensive and a step down from the Gold tower they would refund me part of my nightly fee. At checkout they claimed there was nothing in the computer and they could not give me what was promised due to the current rate being higher. The hotel is also very old and dirty. It was build in 1946 and looks like nothing has been updated since that time. The bathroom tub was turning yellow and there was soap scum and mold around the shower faucet. This was the first and last time I stay at Golden Nugget.

I stayed at the Golden Nugget during fall for a business trip and I can confirm that this was by far one of the worst hotels i've ever stayed at. The staff was inappropriate with my friend and me. There was one part of the day we were asleep and they began banging on our door so long and so loudly that I thought it was the police and were terrified. Just to get a call from the front desk giving a "wellness check" because we hadn't gotten housekeeping. we literally valet'd the car four hours beforehand. what the hell even is a hotel wellness check?? more like an act of disturbance. Last but definitely not least, they charged me twice for my $1500 room. Once I got home I had to file for dispute and call them SEVEN TIMES to even speak with someone about it. don't waste a trip on the nugget. also pretty sure this dungeon of a room was haunted. everyday the drawer of the nightstand would open at random times no matter how many times we closed it.

Fremont Street is not the place to stay anymore, it's extremely overpriced, especially in the hotel, and stepping outside the high trafficked tourist area is very unsafe. Everything about the hotel and our stay was dissapointing. The fact that they still charged exorbitant "resort fees" when the entire pool, and pool lounge and bar area was completely closed to guests was insulting. The room was filthy with mold in the shower... bugs hitchhiked home in our suitcase as well. ***Do not book with Expedia*** I understand that we couldn't cancel our reservation upon checking in to that disgusting room, but instead requested to shorten our stay. Both the hotel front desk and Expedia confirmed that it wouldn't be a problem but had to 'verify' with the other. After days of runaround, we were notified on the last day of our stay that our request had been rejected. Staying at the Golden Nugget (between resort fees and everything being so overpriced) we blew our budget, even skipping meals. I am just so heartbroken about this trip, I don't want anyone else to make the same mistake! 1 - avoid Fremont Street 2 - do not stay at the Golden Nugget 3 - DO NOT book with Expedia.

Dirty on arrive Sink blocked up Shower cold Fees lot more than what I was told booking. Stay anywhere else I will never stay there again

The rush bar is terrible. How do you allow cigarettes smoke but not cigars??? The dumbest shit ever. Either you could smoke tobacco or not.

my bf and i stayed here for LIB and it was the best decision we ever made! the hotel was extremely packed for the weekend, but we still had great service at the front desk. when we first arrived, we had a small issue with our room, they gave us credit for room service and even waived resort fees AMAZING! we got a room in the rush tower and it was great. ac unit and heater worked well, bed was clean, bathroom was clean. everything worked perfectly. we loved that there was a chick-fil-a downstairs right next to our elevators, and a starbucks (even tho it was closed most of the weekend) there was also an essentials store that was open 24/7 which was perfect for late night snacking and forgotten necessities there was an entrance that was in the heart of DTLV, right on Fremont St so we were also able to enjoy the nightlife of DTLV and easily walk through Fremont St overall our stay at the GN was awesome and it made our weekend for LIB fantastic definitely will be coming back for LIB next year! see ya then GN

I do not recommend staying here. The pool was the only nice thing here. Customer service was not great! My phone in my room did not work, and the shower water kept running and would not shut off. I made a complaint to front desk and they said I would not be charged incidentals and resort fee and was still charged!! I asked for a manager to call me like they said they would and its 5 days later NO ONE HAS CALLED ME YET!! I would not stay here again! Elevators were slow too!

Beware of parking in the garage at the Golden Nugget on the weekend. Sign for pricing is very misleading. Does not say the rates on the weekend is $50.00 flat rate.