Patricia T.
Yelp
Food - 4/5
Service - 0/5
We found this place from Instagram, after a food influencer posted about the raw, marinated, soft shell crab, and it's been on our list ever since.
We got to the place at 5:15 pm on a weekend night, and the place was full, and had just sat down their first wave of parties: they open at 5pm. We were asked for our name and number and were the first people to put their names down in their wait book; we were told it would be a 30-40 minute wait because everyone had just sat down, which was understandable. We went outside to walk around and wait; they said they would call us when a table was ready. By 6:15 pm, the restaurant still hadn't called us, so we headed over to check what the wait time was. As soon as we entered, we noticed several parties of the same size as us had been swapped out. We asked the host, a different host, for the wait time and they checked the book for our name; we saw at least 10 names crossed out in the book below our name, which we found surprising given that we were the first name in the book. The host then guided us to a table that had just been cleared, although they promptly sat us, they didn't comment on their lack of communication.
Given that we had been waiting for a while outside, we had already figured out what we wanted to order and promptly called over a waitress to place our order. After placing the order, we inquired if we could get the table wiped down because we felt the table was sticky and saw some small splotches of food from the previous party. With an attitude and rolled eyes, the waitress said, "it's been wiped down already, you want it wiped down again?" Stunned, i replied, "yes please." They called over a bus boy to then wipe down the table. In no way shape or form were we intending to accuse anyone of not doing their job. As a customer, I felt as if I was shamed for asking for a seemingly simple request; again, there was no ill will against the waitstaff.
Our orders/food came in quickly and as they were prepared: the cold noodles, raw crab then intestines. The cold noodles are great on a summer day. The marinated sauce the crab was in was great, but if you haven't tried raw crab before, it might take some getting used to. The intestines were good, a more heartier/meatier sausage if you haven't tried them before. While the food came quickly, the same waitress that gave us the attitude would basically toss the food onto the table; they would drop the food at the very corner of the table and they had their back to us every time, not once did they look at us or acknowledge us.
One of our favorite things about Korean restaurants is all of the banchan they tend to have! We noticed that at other tables, there was banchan being served; at the table next to us, a table that was sat after us and the same waitress was serving, they also had banchan. Because of our poor interactions with the server, we didn't bother asking for banchan :(
Overall, I would say that the service soured our experience. We felt like we were on edge every time we looked up from our food. I'd recommend you try it out if you wanted to try raw crab or intestines, but be wary of staff.