Daniel P.
Yelp
I decided to go back to this burger shop because it's dog-friendly, which is a huge plus for me. It's nice being able to bring my dog and enjoy a meal, and as always, the burger was really good.
This time, I finally asked the bartender about an issue that's been bugging me--why I have to order a Diet Coke at the bar and pay twice when I could easily order it at the first register with my food. She explained that the food section is rented out to different restaurants (this is their third one), and that's why they don't have a soda machine there. So, if you want a soda, you have to go to the bar and pay separately, which is really frustrating.
She mentioned that if you go to the original burger shop, you can order everything at one register because they have their own soda machine. But here, because it's rented out, they don't. I also told her how uncomfortable it is to wait in line at the bar when it's busy, just to get a soda, while everyone else is ordering alcoholic drinks. She totally understood my frustration but said it's out of her control.
This setup just doesn't make sense, especially when it would be much easier to get everything in one go at the register. Hopefully, they reconsider how they manage things in the future.