Steve L.
Yelp
Summary: Great experience overall. Wonderful room, helpful staff, and awesome views, but the food was sub-par.
My son and I planned a south-to-north Rim-to-Rim hike in late May, so we made reservations here. The lodge and campground are hugely popular, and book up a year in advance, so getting reservations wasn't easy. I kept calling daily, and finally snagged a reservation for two nights about a month before our planned trip. Long range planning or perseverance seem to be essential if you're looking to stay here. The reservation system is very good, however; kudos to Forever Resorts on this.
Our Rim-to-Rim was prevented by a trail closure on the North Kaibab Trail. The NPS sent us back out the South Rim, but we decided to drive to the North Rim, since we had reservations there. I'm glad we did! The lodge is fantastic! The views are incredible. And the whole atmosphere is much less crowded and more relaxed than the South Rim. We stayed in a Pioneer Cabin, which is really a small suite, so my son and I had separate rooms. His side had bunk beds and a fouton, my side had a queen bed. The cabin was clean, but rustic; no TV, for instance. The price of approx. $160 per night was fantastic for the size of the room. The cabin could have comfortably held five people.
The lodge and cabins complex is pretty compact, so even though the parking lot is away from the cabins, most of the cabins are away from the lodge, and most of the cabins are away from the rim, everything in the complex is accessible with a five to ten minute walk, and the staff is very willing to help you get around. For example, we didn't need it, but they offered to take our bags from the parking lot to the cabin on a golf cart. If you have one of the cabins right near the rim you should take advantage of this, as the sidewalks drop away from the parking lot, so there are a few steep sections.
There are plenty of trails nearby. The Bright Angel Point Trail was short, but had incredible views. There was one section that was like a bridge, with sheer dropoffs on either side, but the path itself is wide and paved. The other trails and viewpoints aren't within waling distance of the lodge, but they're only a short drive from the lodge.
The food choices are limited. I looked in the deli, and the offerings frankly weren't appetizing at all. My son's comment was that the choices looked worse than his school cafeteria, so plan accordingly. I was glad we had lunch a Jacobs Lake on the way in. The dining room has fantastic views and very attentive staff. It fills up quickly, so make advance reservations to dine here. Some of the entrees, such as the steak, were quite good. Others, such as the chicken, were hardly edible. Overall, the quality of the food didn't match the decor or the price. Your options are limited, though, so I recommend that you make dinner reservations and have the steak. The quality of the food is what holds me back from giving this a five star rating. We didn't try it, but there is a nightly cookout for a fixed price; next time if the weather is nice I'll try the cookout and see how that is.
The overall experience was great! I definitely want to go back!!!