Grand Hyatt Jeju

Forgot to take photos. Good location. Overall new and well managed hotel. Very spacious room! Had a wonderful breakfast at buffet! Already recommended friends to stay at Grand Hyatt when they plan to trip to Jeju island

We were here on a tour package Non Stop Travel Hawaii, and it was fabulous. We had a room overlooking the pool area and the entire city. In the distance we could see planes landing and some of the sunset and all of the sunrise. The room itself was very large and beautifully furnished. The tub was a standalone. The shower was spacious and clean. The blinds were motorized with a black out and a separate semi sheer fabric. The room was very quiet except for the poolside music speaker but it wasn't a deal breaker since it was not very loud and turned off after 11 pm. The breakfast buffet included was fabulous and exclusive to the premium rooms. Otherwise there was a buffet for the regular rooms which was equally fabulous. There is a shopping center in the hotel on the lower floors with a food court. This hotel was definitely worth every penny.

First of all, this was a beautiful and very big hotel but there was no waiting area at the lobby. I traveled with my elderly mother and unfortunately there was an issue with my credit cards in the beginning and she had to wait a long time standing. Totally unacceptable for such a big hotel. The room was great and I liked the gesture of giving me a bottle of wine for my long stay there. I appreciated that but would be better if I had an option of choosing the gift as I don’t drink. I also appreciated the restaurant manager giving me chocolates as a token of apologies when there was an issue with my lunch booking. Breakfast options seemed to be a lot but I don’t think the quality and the taste were of high standards. 99% of the guests staying there was Chinese tourists so perhaps it was catered for their taste instead. Lunch was slightly better with more seafood but again the taste of cooked dishes really needed to be improved in my opinion. Also, for such a large hotel, there was no bathroom scale or any scale to help guests weighing the luggage. I was also surprised and disappointed to know that I had to pay extra to use the public bath. This should have been included considering the cost of the room.

Stayed at Grand Hyatt Jeju and was honestly blown away. The rooms are huge, beautifully designed, and the city + ocean views are stunning, especially at night. The gym is one of the best hotel gyms I’ve ever seen, the service was warm and attentive throughout our stay, and the outdoor pool was amazing and relaxing. Everything felt thoughtful and high quality, would absolutely stay here again.

One of the best accommodation of this Jeju trip. Post Christmas there are still festive and beautiful deco around the hotel interior and compound. Room is huge comfortable and full of features / accessories giving a luxurious vibe. Great city view and location to dining and shopping areas. Unfortunately did not have time to explore its Dream tower mall casino shopping and dining options.

Very good location, the hotel is huge and the rooms are clean and spacious. Their breakfast spread at Grand Kitchen is seriously massive — you will find Western favourites, Korean comfort dishes (banchan, porridge, noodles), Asian selections, fresh fruits, waffles, and even dim sum. A buffet with something for everyone. 🥐🍜🥟

Solid stay with great facilities, though service feels more towards Hyatt Regency than Grand Hyatt. Service was efficient but lacked the warmth expected of a Grand Hyatt, perhaps a result of the hotel’s sheer size and volume of guests. The club lounge is impressively spacious, though the food offerings were rather average. Staff were friendly but not particularly engaging. Wines are served only outside of breakfast hours, and the lounge closes at 10 pm. Honestly, for a destination like Jeju, and the somewhat underwhelming experience of the lounge, we didn’t find the lounge particularly useful. Rooms are huge with great views, and the overall property is beautifully designed. We loved the unique pool setup: a heated outdoor pool on Level 8 connected to an indoor pool on Level 6 via a dedicated lift. Both are open until 11 pm, which is a nice touch. All facilities feel fresh and well maintained. Room cleanliness, however, was inconsistent, our housekeeping missed clearing trash placed beside the bin on one occasion. That said, the hotel’s lounge and common areas are spotless, with staff cleaning thoroughly after each guest. However, the casino carries a strong PRC vibe, which may not appeal to everyone. Oddly, alternative parking lots were closed off by the hotel, it just made finding parking slots a bit harder and a longer walk to the lobby. For EV drivers, guests were snatching the few remaining chargers in the middle of the carpark, and somehow may not realize there are more chargers at the far end. The room rates were competitively priced, making it a good value option. Despite some shortcomings, at this price point, it’s still very much a 5 stars experience.

Stayed at Grand Hyatt Jeju with almost no expectations beyond “big international hotel,” and it turned out to be far better than that. The standout surprise was the in-room dining. It’s not cheap, but the food was genuinely spectacular ~ one of the best room-service experiences I’ve had anywhere. Proper flavour, proper portions, and it actually arrived hot, which is rarer than it should be.||The location is a big plus. You’re right in the centre of everything, walking distance to shops, cafés and all the Jeju bustle. It made getting around incredibly easy.||The only thing I didn’t realise before checking in is that the property is also a casino. Not a problem for people who gamble, but as a tourist who doesn’t, it wasn’t something I needed or cared for - way too many mainland Chinese tourists gambling ||Overall, though, the stay was much better than expected. Great service, great food, and a location that works if you want convenience. I’d stay again just for the room-service menu alone.