David E.
Yelp
I always want to like this place a lot more than I do. What's not to love? An old established local business, an iconic menu item. But then..... you get seated. I've gone a few times a year and then swear I'm not going back. Until I do. I was in on a Sunday afternoon. The barbacks and bussers hustle. Everyone else seems to be standing around. I was seated at the bar, a menu was thrown at me and no one ever took my drink order. People walked by but seemed to try as hard as they could to ignore me. They seem to have a "system" where no one is responsible for a section, so you may have one person take your order another person bring the food and maybe no one will really want to take your payment. Service is SLOW and the food coming out is not much better.
This time, the place was slow. There were 5 table inside, a couple outside, I was the only one at the bar. I kept counting and recounting the staff. Couple of bussers, a manager, couple people in the kitchen and maybe 5 servers. For 7 tables and a single at the bar. I waited 15 minutes with no one acknowledging me, except for the manager who "seated" me at the bar. I finally walked out. I'm so sad Gray's Tavern, I really do want to like you.