H2O HOTEL

Amazing service, with train station pickup and drop off. Our luggages were delivered to our room when we arrived earlier than expected. Sean and Mandy were friendly, professional and helpful. The room’s amenities were top notch too, we particularly appreciated the features of the bathroom. Really enjoyed our stay, and we’ll be coming back for future visits more often!

I had a pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. Service from the staff was attentive and efficient throughout my visit. The location was convenient, with easy access to nearby attractions and dining options. Overall, it delivered good value for the price and I would consider staying here again.

📍 Overview: Great location, but disappointing for a $250/night five-star hotel. ⭐️ Pros - Next to the metro and night market - Free snacks and drinks - Comfortable bed, spacious room - Friendly front desk staff 🍳 Breakfast - À la carte + buffet with table-clip ordering - Decent, not memorable ⚠️ Cons - First room had high humidity and odor; needed a dehumidifier - Strong perfume smell in hallways - Lobby on 20th floor shared with events → crowded, loud - Feels closer to a 3-star hotel - Only 3 elevators, slow

One of the best hotels I've ever stayed at. Wonderful staff! Whether it's the concierge employees at level 1, or the check-in staff at level 20, or the breakfast staff, everyone is polite and helpful. Fantastic service and facilities. Breakfast is amazing. Everything is perfect, and I strongly encourage visitors to Kaohsiung to stay at H2O hotel!

Check in reception very polite, very clean also the reception very nice offer my wife breakfast box because she has to go out at 6:30 in the morning . Overall service superb would stay at this hotel every time I am in Kaohsiung

Best service experience ever! From the check-in/out, room service, restaurant food and service are all well-trained staff who provide friendly and professional service. Thank you for leaving us a very pleasant staying.

Best hotel I've stayed at in Kaohsiung! Room is luxurious and super comfy; the whole hotel smells nice too. Also got to enjoy the gym and pool, which are both opened 6:30am. Just 10-min walking distance from Kaohsiung Arena. Also has free shuttle service to and from HSR Zuoying Station.

Our stay at this incredible hotel exceeded all expectations, and I can’t thank the staff enough for making my birthday truly unforgettable. From the moment we arrived, we were warmly welcomed by Linda at the reception—her kindness and professionalism set the tone for an exceptional stay. The hotel went above and beyond to help my friend create a beautiful surprise in our room. They arranged heartfelt decorations, a personalized card, and even displayed a special birthday message on the TV. It was touching and completely unexpected—such attention to detail made the moment incredibly special. The rooftop was another highlight—absolutely breathtaking and the perfect spot to relax and enjoy the view. Though it was technically against policy, the manager graciously allowed us to play a few songs in honor of my birthday, which made the celebration even more meaningful. What impressed us even further was the thoughtful gesture of the staff in cleaning up all the birthday decorations afterward. It was a level of care and service that truly went beyond what’s typically offered. Thanks to the exceptional service, warmth, and attention we received, this was genuinely one of the best birthdays I’ve ever had. A big thank you to everyone at the hotel—especially Linda—for making it so memorable!

Quick-and-dirty rundown of H20: 1. The elevators are so quiet! We'd press a button to go up/down and then bolt over for the doors to shut in our faces because we didn't hear them actually arrive. 2. I LOVED the toilet (yes, fully aware of how weird that statement is). But it's one of those fancy bidets chock full of motion sensors, so that the lid opens up in welcome as you approach and there's automatic flushing. 3. Not enough outlets. A rare hotel that doesn't have an outlet for charging your phone right next to the bed. I was scrounging around for outlets on my knees with the flashlight on my phone turned on, and the ones I found were in slightly odd places, like two in the closet area. 4. Very good snacks - crackers, nut mix, and popcorn - and free drinks in the fridge. 5. Convenient location, just steps from the Ruifeng night market. Didn't get to try the breakfast buffet but apparently they have a special crab congee! My mom was very enthusiastic about it.

This place is quite nice. The lobby is a tad bit small (I.e.: no bathrooms if you're in need). The floors I've been on so far are very futuristic and elegant. They're a tad bit difficult to see since the lighting and decor are integrated in the overall designs, like the goldfish walls. The bedrooms are can be weird with its glass wall bathrooms, at least you can close the blinds in the bathroom walls for some privacy. The hotel staff are excellent. We had a problem with a musty smell in our room so the manager escorted us to a different room and had our bags delivered for us. The food was quite good last night. I've heard breakfast has 2 different options in 2 different locations. Western or Eastern style cuisine. Not much of a view unless you're on the upper floors though, you're essentially looking into the downtown area. Overall it's quite elegant. It'll be nice to come back and check out the other features next time I'm in town.