Mark
Google
Unfortunately, this restaurant missed our expectations by their food and service. Our waitress might have been having a bad day. I’m Korean and when she came to get our order, she didn’t greet us and just stood there. So I thought I’d greet her and begin our order. On my first choice, she said it’s sold out and walked away to the next table. When she got back, I ordered. As she began cooking, I asked if we could have our rice early to eat with the meat. She acknowledged, but didn’t bring the rice. She made several more visits to flip our meat and cook it, but wouldn’t bring the rice. After my fourth time asking, the rice arrived, but all the meat was dried out on the grill. She then brought the noodles, but we were done eating, and I shared that there’s nothing left to eat it with.
She ignored me and said it will take some time for the noodles to cook. So we waited politely. I saw other people stirring noodles, but she wouldn’t. I then opened the drawer to get napkins and she walked over and closed it on my hand. I shared that it was a busy night and she must be working hard, but no response.
Then the noodles were melting and burning. She comes over and said it’s ready to eat. I shared their burnt, so she looked at my wife and told her to put some on her plate and eat it. I asked for the check and asked what she was so upset and if we did anything to upset her. Again, no response.
The worst part is, I walked up to the manager and explained what happened. He said it sounded like a misunderstanding! I shared I will gladly pay for the check, but I am done. This is a busy place, but the galbi was cut very thin, had low beef flavor, the banchan (sides) were cheap and simple, and the order of food arrival was not well. The soup didn’t even come till we were about done with the meat and arrived with the rice.
The long standing small “mom and pop” restaurants will provide much better food and service. I understand for bad service, but at least have good food to back it up. The soup was the star of the meal.
Thank you for an educational experience.
They do have an amazing cafe next door with amazing staff and the salt cod roe bread was the best thing you will have while you wait for your table to be ready.