海底捞 Haidilao Hot Pot @Clarke Quay

6 stars if possible! thanks for the wonderful service by this young Singaporean Chinese part timer guy ( didn’t manage to get his name, sorry for specifics i would like him to know this is written for him! )for serving my family of 6 on a Monday evening. He’s very outgoing and super attentive to the needs of our table. Our cups of water are never empty and he’s always ready to offer assistance whenever needed. Loved the experience and will start to coming to this outlet because of the wonderful service.

Had a great dining experience with my friend at Haidilao today! When online booking I only selected birthday & friend for our dining purpose today. But Clarke Quay outlet made an extra effort to decorate the table in advance for us. Appreciated their effort! And after we finished our meal they prepared a birthday cake for my friend & sang birthday song. Overall highly recommended & will be back again!

My first time dining at Haidilao. Queuing time was acceptable (15 minutes at around 7pm). Food and service were both great. Though at times it could get a bit ‘chaotic’ with all the loud music and crowd!

First time visiting CQ outlet, Zi Xuan service was extremely nice! She ensured that all my dishes are served, attending to my requests and ensure my drink is filled up before the cup goes empty. Love the atmosphere, enjoyed my solo lunch with their mascot. Will definitely visit again.

The food here is amazing and the service is one of the best. The service staff Sammy served us and she was so sweet too!! Really our go-to place for hotpots and birthday celebs 🎈✨❤️

Hi, I wanted to express my heartfelt gratitude for the exceptional service and unforgettable experience I had during my recent birthday dinner. A special thanks to a manager Xin and the entire crew for going above and beyond to make the evening so memorable. I was genuinely touched and surprised by the thoughtful birthday surprise. It was incredibly heartwarming to see that you remembered my special day, and I was absolutely delighted by the arrangements, the wonderful service, and the lovely gift. The food was absolutely exquisite, and the attention to detail in every aspect of the evening was remarkable. I cannot thank you enough for making my birthday dinner so extraordinary. Your team’s dedication to providing outstanding service has left a lasting impression on me, and I will cherish these memories for years to come. Please extend my sincere thanks to everyone involved. I look forward to dining with you again and will certainly recommend your restaurant to others. Warm regards, Carmen.L

Janice is great, she served us kindly and my parents like her a lot. Good food to Enjoy Singapore, I will bring my friend to here next time.

The best Hai Di Lao to have dinner! The food and service were excellent. Special mention to Sammy, who was warm, entertaining and made our night with her service. Her bracelet making service was amazing. Thank you!!!